Skip the navigation
)
News

Hardware expert explains iPhone 4 antenna problem

Apple acknowledges reception issue, tells users to grip the new iPhone 4 differently

June 25, 2010 06:02 AM ET
iPhone 4
The gap in the outside edge of the iPhone 4's case -- shown here on the right, because this image is of the back of the new phone -- is at the heart of user reports of flaky cell reception. Photo courtesy of RapidRepair.

Computerworld - Reports of call and data signal strength problems in the new iPhone 4 have a basis in fact, a hardware expert said Thursday.

Later in the day, Apple acknowledged that holding the iPhone 4 may result in a diminished signal that could make it difficult to make and maintain calls or retain a data connection.

"Gripping any phone will result in some attenuation of its antenna performance with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone," Apple said in a statement issued to several media outlets, including PC Magazine, which had run tests earlier Thursday. "If you ever experience this on your Phone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases."

Apple did not reply to a request for comment from Computerworld late Thursday.

Reports began making the rounds on the Web Thursday that the iPhone 4 could lose a signal, or that the signal indicator would show a weakened signal, when the smartphone has gripped in a certain way -- particularly if it was held in the left hand.

Scores of new iPhone owners confirmed the reception problem in a string of more than 360 messages posted to a thread on Apple's iPhone 4 support forum.

"Signal drops from 4-5 bars to 'searching for signal...' when I hold it in my palm or cover up the line on the lower left side of the phone," reported a user identified as "yoshjosh" on the thread. "I understand that cell signals may degrade when you cover up the antenna, but I have never seen anything this severe, and I'm not holding the phone differently than I think most people hold their phones. This is a real issue."

"That's certainly possible," said Aaron Vronko, CEO of Portage, Mich.-based Rapid Repair, a repair shop and do-it-yourself parts supplier for the iPhone, iPod and iPad. Vronko, who regularly takes apart Apple hardware to get an idea of how they're built and their capabilities, completed a teardown of the iPhone 4 by early Thursday, just hours before the smartphone went on sale at Apple's U.S. retail stores.

As Vronko explained it, holding the iPhone 4 in a specific way could disrupt one or more of the two antennas embedded in the steel strip running along the outside edge of the case. "Holding it, especially if your skin was a little bit sweaty, could bridge one or more of the antennas," said Vronko. "That would change the length of the antenna, so it would be tracking a different wavelength than Apple designed it for."



What is Tech Briefcase?
TechBriefcase is a new, free service where IT Professionals can Search, Store and Share IT white papers and content like this. Learn more
Bookmark content
Speed up your research efforts with content across the web.
Search and Store
Find the white papers you need. Create folders for any topic.
View Anywhere
Open your briefcase on your iPhone, tablet or desktop. Share with colleagues.
Don't have an account yet?
Additional Resources
Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Macintosh White Papers
Practice Management: Double Billing Rate and Improve Patient Services
Would you like to double your billing rate and achieve faster payment for services?

Download this customer success story to see how One Health...
Mission Critical Data Explosion and Customer Case Study
Would you like to double your tier 1 storage capacity while simultaneously reducing your storage footprint?

Download this customer success story to see how...
Protecting Against Database Attacks and Insider Threats: Top 5 Scenarios
Read this new eBook to learn the top five scenarios and essential best practices for preventing database attacks and insider threats.
Database Activity Monitoring Is Evolving
Read the analyst report and learn how you can leverage the core capabilities of a DAP solution for better database security.
Establishing a Strategy for Database Security is No Longer Optional
The options for securing increasingly valuable databases are very broad and deep, and can be confusing. This research provides an overview of three...
All Macintosh White Papers
Macintosh Webcasts
Distributed Database Security with Real-time Monitoring
View this demo and learn how IBM InfoSphere Guardium database activity monitoring can help protect your sensitive data in distributed DBMS environments with...
InfoSphere Warehouse Packs Demo
These flash modules make warehousing more tangible and relevant to business users through detailed explanations of the InfoSphere Warehouse Packs.
Delivery Management -- Extending Lifecycle Management
Date: Wednesday, June 20, 2012, 1:00 PM EDT

Siloed organizations continue doing the wrong things and doing things wrong, leading to increased costs,...
Leverage automation today to reduce IT complexity
Date: Tuesday, June 5, 2012, 2:00 PM EDT

Whether your B2B complexity is caused by multiple technologies due to M&A, business or application specific...
Redefine Expectations in the Data Center
Need to do more with less? Watch this video to learn how HP ProLiant Gen8 servers can help your business deploy servers three...
All Macintosh Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs