Skip the navigation
)
News Analysis

Google Wave won't be quick hit in the enterprise, analysts say

IT managers unlikely to implement Wave until killer business app built

May 19, 2010 05:11 PM ET

Computerworld - Google may hope that the widespread release of Google Wave serves as a new entry into the enterprise, but some analysts don't expect that businesses will rush to adopt it.

The company announced at its I/O developer conference Wednesday that the Google Wave collaboration and communication tool is now available to everyone as part of the hosted Google Apps tool suite.

The Web-based Google Wave application is designed to offer a variety of tools, such as e-mail, instant messaging, blogging, wikis, multimedia management and document sharing in a social networking-like system.

Analysts have called Google Wave the latest, and perhaps the most comprehensive, entrant into a burgeoning social networking business.

The Google Wave offering was first announced at the May, 2009, Google developer conference and then rolled out to 100,000 beta users late last September.

Though some analysts are impressed with the product, it's not expected to quickly attract the attention of corporate IT executives.

"I don't see it catching on right away with businesses," said Rob Enderle, an analyst with the Enderle Group. "Businesses, with some exceptions, tend to be slow to adopt new technology. Collaboration products, in particular, have proven to be a very hard sell. If you layer on top of that a lack of understanding about the benefits of Wave and you get a slow or nonexistent adoption curve."

Ezra Gottheil, an analyst with Technology Business Research, said Google Wave has a chance of catching quickly on in the education market but not in the corporate world.

"I think it may be important in the education market, which is where Google Apps is getting some traction," added Gottheil. "Wave is powerful and has a lot of potential, but I haven't seen a lot of interest in the business community. Part of Google's barrier to entry into the enterprise is support -- Google just doesn't want to answer the phone."

Gottheil said that Google Wave will be able to hook enterprise users once either Google or a third party developer comes out with a killer business app. "When someone builds a strong business app, they will come," he said.

Enderle said that Google would be wise to focus on spreading Wave to individual users and small businesses first and then grow naturally from there.

"People have to be motivated and driven to do things differently and change tools," he said. "Until, and unless, Google understand this, efforts like Wave will be a footnote in history under the category of failure."

Sharon Gaudin covers the Internet and Web 2.0, emerging technologies, and desktop and laptop chips for Computerworld. Follow Sharon on Twitter at Twitter@sgaudin, or subscribe to Sharon's RSS feed Gaudin RSS. Her e-mail address is sgaudin@computerworld.com.

Read more about Enterprise Web 2.0/Collaboration in Computerworld's Enterprise Web 2.0/Collaboration Topic Center.



What is Tech Briefcase?
TechBriefcase is a new, free service where IT Professionals can Search, Store and Share IT white papers and content like this. Learn more
Bookmark content
Speed up your research efforts with content across the web.
Search and Store
Find the white papers you need. Create folders for any topic.
View Anywhere
Open your briefcase on your iPhone, tablet or desktop. Share with colleagues.
Don't have an account yet?
Additional Resources
Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Enterprise Web 2.0/Collaboration White Papers
Activities Streams Base An Integrated Social Layer
The enterprise social software market is exploding thanks to converging trends of consumerization, cloud, and mobile. In this must-read report, "The Forrester Wave:...
Enabling Remote Employees with High Quality Video
In this paper, we analyze the delivery of live and on-demand mobile video content. It focuses on specific ways in which organizations can...
A "YouTube-like" Experience For Employees
Leading research firms are predicting that video is becoming a key component of workplace collaboration. More and more, employees are creating and sharing...
Business Video Empowers Social Media. Raising employee performance.
The wisdom of a company resides in the heads of those directly responsible for the non-routine work of the organization. This, coupled with...
Dynamic Video Collaboration in SharePoint.
Driven by the adoption of social collaboration tools and video applications for employees, today's SharePoint managers are under more pressure than ever before...
All Enterprise Web 2.0/Collaboration White Papers
Enterprise Web 2.0/Collaboration Webcasts
Workday's Mobile Solution for iPad
Stay connected while on the go
As the workforce around the world becomes more mobile, enterprises are enabling their workers to stay informed...
Distributed Database Security with Real-time Monitoring
View this demo and learn how IBM InfoSphere Guardium database activity monitoring can help protect your sensitive data in distributed DBMS environments with...
InfoSphere Warehouse Packs Demo
These flash modules make warehousing more tangible and relevant to business users through detailed explanations of the InfoSphere Warehouse Packs.
Delivery Management -- Extending Lifecycle Management
Date: Wednesday, June 20, 2012, 1:00 PM EDT

Siloed organizations continue doing the wrong things and doing things wrong, leading to increased costs,...
Leverage automation today to reduce IT complexity
Date: Tuesday, June 5, 2012, 2:00 PM EDT

Whether your B2B complexity is caused by multiple technologies due to M&A, business or application specific...
All Enterprise Web 2.0/Collaboration Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs