Mike Elgan: How Buzz, Facebook and Twitter create 'social insecurity'
Will using Buzz raise your premiums? Welcome to the weird new world of zero privacy
Computerworld - An insurance expert told the Britain's Telegraph newspaper that using location-centric mobile social services like Google Buzz, Twitter, Facebook and Foursquare could raise your home insurance premiums, or even result in the denial of insurance claims.
Wait, what?
A gag Web site launched this week called "Please Rob Me" raised an ugly but obvious truth about location-based mobile social networking: When you tell the public where you are, you're also telling burglars you're not at home. The site originally displayed a real-time stream of Twitter and Foursquare posts that might interest criminals.
Twitter has since pulled the plug, apparently, and now all Please Rob Me posts are from Foursquare. Each post begins with the user's name, followed by "left home and checked in" followed by an exact address of where the person is.
Insurance industry watchers like the one quoted by the Telegraph predict that after customers get burglarized and file claims on stolen property, the insurance companies will probably investigate to see whether the customer broadcast information over social networks in a way that constitutes "negligence." They could also make "social networker" the homeowners insurance equivalent of "chain smoker" in health insurance -- a category of customers who are charged higher premiums.
In my "Inside Google" blog yesterday, I wrote a detailed post titled "How to rob somebody using Google Buzz." My point was that even though Twitter and Foursquare can expose users to crimes, Google Buzz is even more compromising.
In a nutshell, using Google Buzz's mobile location feature, in combination with Google Profiles and other free Internet-based services, crooks can quickly find out who you are, where you are, what you look like, where you live, and when you'll be home. Scam artists can troll for suckers, then grab all the information they need for their scam.
This is bad news for Google in the wake of its already problematic Buzz rollout. When Buzz first hit, users were automatically "followed" to a list of people they e-mailed most often. Unless users were savvy enough to change the privacy settings on Google Profiles, which most Gmail users probably didn't even know existed, their lists of most-frequent contacts was made public. Doctors and lawyers had patients' and clients' identities revealed. Personal contacts were exposed to employers. Mistakes were made. Google apologized and fixed the problem, but not in time to stop a class-action lawsuit.
It's easy to pick on Google, because its services are so popular and because Buzz is so new. But the truth is that Buzz is just one small part of the new "social insecurity." We've innovated our way into a strange new world of privacy compromise and confusion.
Why you can't know how much privacy you have
We now live in a world of online services where privacy is often violated by default.
To understand this and do something about it, you need to be an exceptional person. The average user or consumer can't or won't figure out how to safeguard his privacy.
A minimal safeguarding on personal privacy nowadays requires users to take intelligent action regarding deeply buried, little discussed, often confusing and relatively obscure settings in Facebook, Gmail, Profiles, Twitter and a world of other online social services -- and most of all one's own cell phone.
Are your Facebook photos set up to be public or private? When you post pictures of your kids or spouse on Facebook, are those pictures made available on image search sites? Are creepy weirdos finding those pictures using Google, Bing or Yahoo image search and then reposting them on creepy weirdo Web sites?
- Lawmakers want FTC probe of Google Buzz
- Mike Elgan: How Buzz, Facebook and Twitter create 'social insecurity'
- Google slapped with class-action lawsuit over Buzz
- Google fixes Buzz bug
- After outcry, Google revamps Buzz networking application
- Mike Elgan: How Google Buzz for mobile will change your life
- Google tweaks Buzz to address privacy concerns
- Image gallery: The full buzz on Google Buzz
- Review: The full buzz on Google Buzz
- Google feeds mobile social craze with a little Buzz


- Excel 2010 Cheat Sheet
- Register for this Computerworld Insider Cheat Sheet and gain access to hundreds of premium content articles, guides, product reviews and more.
- Practice Management: Double Billing Rate and Improve Patient Services
- Would you like to double your billing rate and achieve faster payment for services?
Download this customer success story to see how One Health... - Mission Critical Data Explosion and Customer Case Study
- Would you like to double your tier 1 storage capacity while simultaneously reducing your storage footprint?
Download this customer success story to see how... - Protecting Against Database Attacks and Insider Threats: Top 5 Scenarios
- Read this new eBook to learn the top five scenarios and essential best practices for preventing database attacks and insider threats.
- Database Activity Monitoring Is Evolving
- Read the analyst report and learn how you can leverage the core capabilities of a DAP solution for better database security.
- Establishing a Strategy for Database Security is No Longer Optional
- The options for securing increasingly valuable databases are very broad and deep, and can be confusing. This research provides an overview of three... All Privacy White Papers
- Close a Dangerous Vulnerability: Automated Methods for Managing Admin Rights
- In this exclusive webcast from Viewfinity, you'll hear how to leverage Group Policy Object settings to close this vulnerability by elevating privileges for...
- Data Protection and Disaster Recovery with iSCSI and VMware
- Get this on demand webcast now
- Distributed Database Security with Real-time Monitoring
- View this demo and learn how IBM InfoSphere Guardium database activity monitoring can help protect your sensitive data in distributed DBMS environments with...
- InfoSphere Warehouse Packs Demo
- These flash modules make warehousing more tangible and relevant to business users through detailed explanations of the InfoSphere Warehouse Packs.
- Delivery Management -- Extending Lifecycle Management
- Date: Wednesday, June 20, 2012, 1:00 PM EDT
Siloed organizations continue doing the wrong things and doing things wrong, leading to increased costs,...
All Privacy Webcasts
