OnStar CIO's Career Success Is No Accident
CIO - Jeff Liedel is as much a car guy as he is a computer guy. That much becomes clear when he's discussing his 20-year career track and the businesses he's served: Ford, Covisint, GM and now OnStar, the in-vehicle communications company and GM subsidiary, where he is CIO.
Liedel deftly moves the conversation among a range of topics: embedded telematics and mobile application capabilities in a Chevy Volt electric vehicle, the energy efficiency of internal-combustion engines, and how BI tools can help OnStar. He seems to be equally at home in a data center or on the floor of the 2010 Consumer Electronics Show, where OnStar announced a mobile app for the iPhone, iPod Touch, Blackberry Storm and Motorola Droid that allows drivers to monitor and control the Volt's electrical functions.
His responsibilities cover IT systems that deliver safety, navigation, vehicle diagnostics, telephony and other services to OnStar's 6 million U.S. and Canadian subscribers. Every month, those systems process a wide range of interactions, including: 2,600 automatic crash responses, 10,400 emergency services, 600 stolen vehicle assistance and 62,700 remote door unlocks, according to OnStar data.
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