Skip the navigation
News

Apple's iPad marketing sparks complaint to FTC

By Stephen Lawson
January 29, 2010 08:21 PM ET

IDG News Service - Apple's iPad, announced Wednesday, has already led to one complaint to the U.S. Federal Trade Commission in which a consumer charged Apple with false advertising by showing Adobe Flash working on the device.

Apple CEO Steve Jobs unveiled the iPad to a waiting world this week after months of speculation and rumors about the slim tablet computer, and Apple's marketing machine has continued to roll since then. At its launch event in San Francisco, Apple showed a video of people using the device, and a series of images of the iPad dominates the company's home page.

But those promotions are misleading, according to Paul Threatt, a Web and graphic designer who lives near Atlanta. Both show the iPad displaying elements of the online New York Times that cannot be viewed without Flash, even though the device apparently doesn't support that software.

"I don't hold anything against them for not supporting Flash," Threatt said. "It'd be great if they did, but what I don't want them to do is misrepresent the device's capabilities."

Flash is used to deliver multimedia, games and other content on many Websites. In fact, Adobe says more than 70 percent of all games and 75 percent of all video on the Web uses Flash. But it appears that the iPad, like the iPhone and iPod Touch, doesn't support that format. In a live demonstration at Wednesday's launch event, icons that show a missing plug-in popped up on the iPad's screen when Jobs was showing off the Web front page of the New York Times. Adobe was not approached by Apple before the product was announced, Adobe spokesman Stefan Offermann said, indicating Flash is probably not in the works for the shipping version of the iPad, due to hit stores in about 60 days.

However, some of the same New York Times content that wouldn't display during the live demonstration shows up just fine in a promotional video and one of the pictures on Apple's home page, Threatt pointed out. A collection of still images halfway down the Times front page, which represent segments on the site's video section, need Flash to appear but are visible as a user looks over the front page in the Apple clip. Likewise, a slideshow of images accompanying the article "The 31 Places to Go in 2010" require Flash, yet one of those pictures shows up in the promotional video and an image of the iPad on Apple's page. (In another twist, in the video, the slideshow begins at what appears to be the 14th image, even though on the Web it starts with the first picture.)

Reprinted with permission from IDG.net. Story copyright 2010 International Data Group. All rights reserved.
Additional Resources
Forrester Consulting - Optimizing Users and Applications in a Mobile World
WHITE PAPER
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.

Read now.

Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Mobile and Wireless White Papers
Digital Transformation: Creating New Business Models Where Digital Meets Physical
Individuals and businesses alike are embracing the digital revolution. Social networks and digital devices are being used to engage government, businesses and civil...
Empowering Your Mobile Worker
Today's most productive employees are mobile, and your company's IT strategy must be ready to support them with 24/7 access to the business...
An Interactive Guide: Bring Your Own Device
BYOD presents significant security and management challenges to IT departments who want to take advantage of the trend, but still protect corporate assets....
Calculating ROI for Mobile Client Acceleration
As mobile devices continue to expand in business use, ensuring these devices have optimal performance is becoming an IT imperative. This EMA paper...
Tablet Computing Without Compromise
This paper provides an overview of how and why that migration-from any old tablet to Windows tablets-came to be.
All Mobile and Wireless White Papers
Mobile and Wireless Webcasts
Live Webcast
North Pole to South Seas: Overcoming the Pitfalls of remote Performance
In today's always-on world, connectivity is a business requirement. You need the tools that allow you to operate as if you were on...
Supporting Mobile Productivity With A Limited IT Budget
Join us and hear from Kaseya mobile IT management experts as we discuss core strategies for supporting the mobile revolution on a shoestring...
North Pole to South Seas: Overcoming the Pitfalls of remote Performance
In today's always-on world, connectivity is a business requirement. You need the tools that allow you to operate as if you were on...
Unified Communications 101
What's the best way to implement a unified communications solution for your organization?
QNX® and BlackBerry® PlayBook™ Tablet.
RIM's multi-processor, multi-tasking BlackBerry PlayBook runs a new Tablet OS powered by QNX, a bullet-proof microkernel operating system. This track will take a...
A Close Look at Tablets
Learn More
All Mobile and Wireless Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs