The 2009 data breach hall of shame
A review of the companies that made headlines for all the wrong reasons
Computerworld - If there was anything even vaguely comforting about the data breaches that were announced this year, it was that many of them stemmed from familiar and downright mundane security failures.
Companies continued to be felled more by usual issues such as lost laptops, un-patched or poorly coded software, inadvertent disclosures and rogue insiders, rather than by sneaky new attack techniques or devastating new hacker tools.
Here's a look back at five of the more notable breaches of the year:
TSA: Lessons in redaction
In what must arguably rank as one of the biggest security gaffes of this year, the Transportation Security Administration (TSA) accidentally posted on a public Web site a manual that contained complete details on its airport screening procedures.
The TSA manual included details for screening passengers, checking for explosives devices, special rules for handling the CIA, diplomats and law enforcement officials, and the technical settings and tolerances used by metal and explosive detectors used at airports.
The leak occurred when an improperly redacted TSA Standard Operations Procedures manual was posted on a federal Web site as part of a a contract bid solicitation process. Lawmakers called the gaffe "shocking" and "reckless," as wells as a threat to national security.
Heartland Payment Systems: 2009's breach poster child
Heartland makes the list simply by virtue of the spectacular size and scope of the data breach it disclosed in January.
The compromise stemmed from SQL injection errors that allowed hackers to break into the payment processor's networks and steal data on approximately 130 million credit and debit cards over several months.
That number easily eclipsed the 94 million or so cards that were believed to have been compromised in the hack at TJX Companies Inc in 2007. It gave Heartland the dubious distinction of having announced the largest ever data breach in history.
Health Net: Delayed disclosure
It was bad enough that Health Net of the Northeast Inc. lost a hard drive containing seven years worth of unencrypted personal, financial and medical information on about 1.5 million customers. What made the loss worse was that the company did not disclose it for nearly six months after the drive went missing.
Along with medical records, the hard drive contained names, addresses and Social Security numbers of Health Net customers from Arizona, Connecticut, New Jersey and New York.
A new healthcare breach notification law that went into effect in November is designed to force companies to disclose such breaches sooner. But few are likely to do so because of a controversial "harm threshold" clause entered into the bill at the last moment.



- Excel 2010 Cheat Sheet
- Register for this Computerworld Insider Cheat Sheet and gain access to hundreds of premium content articles, guides, product reviews and more.
- Streamline Compliance and Increase ROI
- Streamline, simplify, and automate compliance related activities; especially those that impact multiple business units. This white paper from NetIQ, outlines solutions that will...
- Protecting Point of Sale Systems from Targeted Attack
- If you are responsible for protecting retail systems, download this case study to learn how this retailer eliminated the threat of malware on...
- From the Frontline - Preventing APT
- Is your company's network secure? Are your endpoints and servers secured? Before you answer, read this case study on a US Military Command...
- Stop Hackers Before They Attack
- Hacktivism, Identify Theft, Financial Gain, Cyber War - regardless of motivation, stopping today's hackers requires a new proactive approach to protecting endpoints. Learn...
- The four rules of complete web protection
- As an IT manager you've always known the web is a dangerous place. But with infections growing and the demands on your time... All Cybercrime and Hacking White Papers
- WikiLeaks: How am I Affected?
- The latest WikiLeaks episode has raised questions about how organizations and governments protect their sensitive information. While this incident was isolated, it has...
- Optimizing Networks for the Cloud
- Join guest speaker, Rohit Mehra, IDC Director of Enterprise Communications Infrastructure, to explore current trends, discuss best practices for optimizing Data Center and...
- Apps QuickStart Series Part 2: Designing and Deploying SQL Server on VMware vSphere
- Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as...
- Apps QuickStart Series Part 1: Designing and Deploying Exchange 2010 on VMware vSphere
- Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and...
- Customer Spotlight: How IPC The Hospitalist Company Implemented Oracle on VMware
- Have you been looking to hear about customer's experiences with the new VMware vCenter Site Recovery Manager product? View this webcast to learn... All Cybercrime and Hacking Webcasts