Skip the navigation

Overcome Windows 7 Software-Compatibility Issues

By Rick Broida
December 1, 2009 02:19 PM ET

PC World - Windows 7 has the same core code as Windows Vista, right? So application compatibility should be a non-issue, right?

Wrong.

Recently I tried to apply a firmware update to a Blu-ray drive, but the installer was designed for Vista and produced an error in Windows 7.

Meanwhile, I've had ongoing problems getting my iPhone to sync properly with iTunes--even though it worked just fine in Vista.

Much as I like Windows 7, at times like these I wish I could turn back the clock and run Vista, or even XP.

Turns out I can. Windows 7 has a little-known feature that helps you troubleshoot application compatibility. Here's how to use it:

1. Right-click the icon of the app that's not working properly, then click Troubleshoot compatibility.

2. Windows will try to detect compatibility issues, then give you two options: Try recommended settings and Troubleshoot program. I recommend trying the first option first; if it doesn't work, you can always return and try the second (which gives you the choice of which previous version of Windows you want compatibility with).

3. After Windows applies the selected settings, click Start Program and see if that solves the problem. Either way, click Next to have Windows apply the settings "permanently" or try again with different settings.

This tool solved both my aforementioned problems. For iTunes I let Windows choose the settings (XP with Service Pack 2, in case you're wondering), and sure enough, my iPhone synced perfectly.

For the firmware updater, I chose my own settings--Vista with SP1, as that was the installed OS before I upgrade to Windows 7--and again it did the trick.

Compatibility problems can be vexing, to say the least, but I'm glad Microsoft thought to supply a simple, effective workaround.

Originally published on www.pcworld.com. Click here to read the original story.
Reprinted with permission from PCWorld.com. Story copyright 2010 PC World Communications. All rights reserved.
Additional Resources
Forrester Consulting - Optimizing Users and Applications in a Mobile World
WHITE PAPER
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.

Read now.

Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Operating Systems White Papers
VMware View Optimization Guide for Windows 7
This document provides guidelines for configuring a standard Windows 7 image to be used within a VMware View™ environment, providing administrators with the...
Watson - A System Designed for Answers. The future of workload optimized systems design
Watson is a workload optimized system designed for complex analytics, made possible by integrating massively parallel POWER7 processors and DeepQA technology. Read the...
Overcome Top 7 Admin Challenges of Active Directory
As Active Directory's role in the enterprise has drastically increased, so has the need to secure the data. Gain insight on creating repeatable,...
Insiders Can Ruin Your Company. Take Action.
Did you know that 80 percent of threats to an organization come from the inside? The threat from insiders is often overlooked in...
Top Solutions and Tools to Prevent Devastating Malware
Custom malware frequently goes undetected. According to Forrester Research, the best way to reduce risk of breach is to deploy file integrity monitoring...
All Operating Systems White Papers
Operating Systems Webcasts
Optimizing Networks for the Cloud
Join guest speaker, Rohit Mehra, IDC Director of Enterprise Communications Infrastructure, to explore current trends, discuss best practices for optimizing Data Center and...
Apps QuickStart Series Part 2: Designing and Deploying SQL Server on VMware vSphere
Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as...
Apps QuickStart Series Part 1: Designing and Deploying Exchange 2010 on VMware vSphere
Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and...
Customer Spotlight: How IPC The Hospitalist Company Implemented Oracle on VMware
Have you been looking to hear about customer's experiences with the new VMware vCenter Site Recovery Manager product? View this webcast to learn...
Virtualize Business-Critical Applications with Confidence
Virtualizing business-critical applications has become a key focus for organizations as they move along their virtualization journey. With the launch of VMware vSphere®...
All Operating Systems Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs