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Microsoft Dynamics ERP software now available on the Azure cloud Microsoft is upping the stakes in the growing market for cloud-based ERP, with its Dynamics GP 2013 and NAV 2013 products now available for deployment on its Azure service. The Grill: Raytheon CIO Rebecca Rhoads takes on new role with global reach Raytheon CIO Rebecca Rhoads was tapped earlier this year to lead the defense contractor's newly formed Global Business Services unit, whose goal is to improve operations and services by optimizing resources. Rachel Russell: 4 tips for plucking top IT talent from a sea of candidates Talented IT staffers are being wooed constantly by recruiters. Is your organization prepared to snag the best candidates? Here are four tips from TEKsystems' Rachel Russell, an IT hiring expert. Joel Capperella: When IT staffers share successes publicly, everyone wins Top IT employers know the value of cultivating the intellectual power of their workforce. In the process, they turn their employees into employment brand ambassadors, says IT hiring expert Joel Capperella. Best Places spotlight: Coca-Cola Enterprises encourages the exchange of ideas A culture that prizes innovation, agility and fun reigns at the No. 91-ranked company on our 2013 Best Places to Work in IT list. The No. 1 place to work in IT: Quicken Loans IT employees enjoy the company's relaxed atmosphere and culture of innovation, but they're equally thrilled to be part of the revitalization of downtown Detroit. Google Glass could get a look at the enterprise While the curious are looking to get their hands on a pair of Google's Glass, companies also may be looking to weave the computerized eyeglasses into their businesses. Finally! HR reps who 'get' IT Gone are the days of the clueless HR rep. These pros know and understand IT's needs, helping tech departments make better, faster hires. Is Microsoft's Office 365 bet starting to pay off in enterprise adoption? Microsoft's subscription-desktop hybrid application updated from the cloud may trigger wider Office 365 adoption in the enterprise -- at least, that's what the software giant is banking on with its new Office 365 ProPlus offering. IT on the edge: CIOs who (literally) keep the lights on CIOs in emerging economies have to be creative to keep IT up and running -- addressing redundancy, navigating a thicket of sometimes onerous regulations, and in general doing more with less. Insider (registration required) With WebRTC, Real-Time Communications Come to the Browser The WebRTC standard aims to make peer-to-peer communication over the Web as easy as picking up a phone. Here's what developers need to know about WebRTC, including how to set it up and what limitations the protocol currently faces. Informatica hopes 'Vibe' can be data integration's version of the JVM Informatica has given its virtual data machine technology a proper name and is planning to create versions of it that can run on anything from high-end servers in private data centers to small devices and sensors. Computerworld Honors 2013: Fighting disease with better tech gets better results The Desmond Tutu HIV Foundation, the 21st Century Achievement Award winner for world good, implements an integrated ERP system that allows it to focus even more resources on its core mission. Computerworld Honors 2013: Measuring the sustainability of data centers worldwide The Green Grid, the 21st Century Achievement Award winner for sustainability, continues to develop and promote the tools that organizations need to design and maintain more efficient data centers. Computerworld Honors 2013: Combating pirate attacks near the coast of Somalia with statistical modeling The Naval Meteorology and Oceanography Command, the 21st Century Achievement Award winner for safety & security, uses technology to forecast the probability of pirate activity. Computerworld Honors 2013: Government-funded program gets technology to students The School Board of Miami-Dade County, the 21st Century Achievement Award winner for philanthropy, helps provide low-income families with affordable computers and free digital literacy training. Computerworld Honors 2013: Remote areas in Michigan get connected with broadband Merit Network, the 21st Century Achievement Award winner for mobile access, leads the effort to expand broadband in Michigan. Computerworld Honors 2013: Technology gives people with disabilities better access to website content Deque Systems' Amaze technology, the 21st Century Achievement Award winner for innovation, is an overlay that fixes inaccessibility issues in real time, without having to reprogram source code.
Computerworld Honors 2013: Mobile app helps get fresh food to people in need Community Plates' Go Rescue Web-based mobile application, the 21st Century Achievement Award winner for human services, streamlines the redistribution of surplus food to the hungry. Computerworld Honors 2013: Critical health data sent to rural Ghana via mobile This mobile health platform, the 21st Century Achievement Award winner for health, aims to improve the availability and quality of healthcare services in rural Ghana and demonstrate best practices. Computerworld Honors 2013: Mobile tech expands banking in Kenya Commercial Bank of Africa, the 21st Century Achievement Award winner for emerging technology, develops a mobile phone platform that brings banking services to many Kenyans for the first time. Computerworld Honors 2013: ID program empowers citizens in India Government program, the 21st Century Achievement Award winner for economic development, uses biometrics to assign unique identity numbers, allowing residents of India to participate more fully in society. Computerworld Honors 2013: Life-changing lessons via mobile device The Talking Book, the 21st Century Achievement Award winner for collaboration, uses a low-cost device and audio content to bring critical lessons on farming and health to those in remote rural regions. IT to the rescue: Unraveling bureaucracy at the VA, one project at a time A small, fast SWAT team of technologists is improving performance at the Department of Veterans Affairs by tapping the power of collegial work. The goal? To transform the VA into a 'light enterprise.' UN tackles socio-economic crises with big data Four of this year's Computerworld Honors Laureates are using big data to battle the effects of unemployment and climate change, raise social awareness and help at-risk students. The Grill: Paul Lucidi on the importance of employee appraisals Paul Lucidi, CIO at Insulet, focuses on assessing and developing his employees, and giving them the tools to be successful. How enterprise IT gets creative Creativity is as hard to define as it is to capture, but it's the driving force in top-tier organizations. Here's how five big enterprises are seizing opportunities for innovation and gaining competitive advantage in the process. The BYOD Mobile Security Threat Is Real Cloud storage, text messaging, poor accountability and the "Bad Leaver" open the doors to data breaches in a BYOD environment, says a cyber-crime expert in this CIO.com interview. 17 Tips for Achieving Social CRM Success Social media and customer relationship management (CRM) experts share their tips for how organizations can leverage social media to improve customer engagement. Smacking SharePoint into shape More than half of all SharePoint shops have had to add functionality to the core software, which came as a surprise to a number of them. Here's what they're doing. Can commodity cloud services handle 'crown jewel' enterprise apps? Application-tuning capabilities coupled with today's commodity cloud offerings are more than many users need. Just like broadband Internet, though, it's only a matter of time before these 'overserved' users turn to the commodity cloud to meet 'unserved' needs. Will this leave enterprise cloud deployments in the cold? Tech hotshots: The rise of the dataviz expert As analytics become more ingrained in corporations, data visualizers are the new go-to experts in demand -- but do they work for IT or give IT its marching orders? IT's new concern: The personal cloud As personal and professional clouds converge, IT's mission to improve productivity while protecting corporate apps and data is getting tougher. The Grill: NFL CIO uses analytics to improve player safety Michelle McKenna-Doyle, CIO for the National Football League, is driving innovation with analytics, using sensors to track players on the field and monitoring player health and safety with lab analysis of helmets. How to prevent IT department overload Managing the flow of an infinite supply of worthwhile projects through a finite IT operation takes finesse. Here's how to avoid the backlog and the chaos. IT on the fly: The art of quickly building, then dismantling The CIOs for the London Olympics, President Obama's 2012 re-election campaign and other short-lived but intense operations know how to run successful IT shops in extraordinary situations -- and their insights can be applied in even the most ordinary of conditions. Insider (registration required) eBay's CIO Succeeds by Innovating and 'Connecting the Dots' eBay CIO Scott Seese says he and his team are using technology and innovation to drive the company's mission of connected commerce. He explains how the ecommerce giant taps into the power of social and mobile to help customers find and purchase exactly what they seek from among millions of sellers. Seese also discusses his strategy for success and why it's important to connect the dots. SAP builds out HANA platform and ecosystem Anyone remotely within the orbit of SAP lately knows that its number-one focus is the HANA in-memory database and development platform. At this week's Sapphire conference in Orlando, the vendor sought to show the progress it is making in both building out HANA's capabilities as well as attracting developers and partners to HANA. 11 Tips for Deploying ERP Applications In a global mobile environment, organizations are looking for ERP systems that do more than integrate with a legacy system. But with so many solutions available, how do you choose the software that's right for your enterprise? IT executives and ERP experts offer 11 tips to get a return on your software investment. ESB Persists As Application Integration Tool The tried-and-true enterprise service bus--long the foundation of now-dated service oriented architecture deployments--is back in style thanks to the increasing need to integrate disparate applications. The secret to ESB's future success, some say, is a close tie to API management tools. Mobile management morphs Customers are pushing the limits of the software -- asking it to manage and do many more things than it was originally created to do -- and vendors are happy to oblige. NetSuite to increase focus on ERP for manufacturers Capitalizing on apparent demand from customers, NetSuite is adding new capabilities aimed at manufacturers to its cloud-based ERP (enterprise resource planning) software. Block rogue apps with Windows Server -- for free It is a lot of work to set up policies; it takes trial and some error, too. But the payoffs are huge. How Cloud Computing Changes Enterprise IT Economics The rapid rise of cloud computing means corporate IT may no longer be the cheapest purveyor of application hosting, infrastructure, storage and other services. The sooner IT leaders come to terms with this, the better. SAP unveils HANA Enterprise Cloud service SAP is set to offer customers the option of running their applications on top of a cloud-based version of its HANA in-memory database technology. How to nab a data scientist job How exactly do you make it to the data scientist big leagues? As it turns out, there is no one right path. Instead, it's largely a scramble out there on the big data field. Insider (registration required) Free (with strings attached): Keeping track of open source code Many IT organizations aren't applying good governance practices to open-source software. Experts say the software should be documented and tracked to ensure it always runs smoothly. The Grill: James Turnbull driving change in healthcare IT Jim Turnbull, CIO at University of Utah Health Care, says mobile technology as the next big opportunity for getting patients more involved in managing their healthcare. Sizing up open source: Not so simple Choosing open-source software is more complicated than picking traditional software. Is your IT department prepared to contribute code fixes to the community? Data centers under water: What, me worry? Even most of those hit hardest by Superstorm Sandy are hardening their facilities instead of moving them entirely. In the storm-prone South, however, it's a different story. Supply chain 2013: Stop playing whack-a-mole with security threats IT can never take all the risk out of a supply chain, but it can help organizations minimize their vulnerability in a world of new threats. IBM launches appliance for the 'Internet of things' Preparing its customers to join the emerging 'Internet of things', IBM has released a new appliance built to manage and route a voluminous amount of machine-to-machine small data messages The Internet of Things gets a protocol -- it's called MQTT Setting the foundation for what may be a multitrillion-dollar marketplace, OASIS (the Organization for the Advancement of Structured Information Standards) has declared MQTT (the Message Queuing Telemetry Transport) as its messaging protocol of choice for the emerging Internet of Things. Why developers are turning to API services As application development increasingly hooks into outside services, tools to manage all those APIs are sprouting up IT's new assignment: Generate revenue As tech infiltrates every corner of the business, it's only natural that some IT departments are producing revenue-generating products and services. Squeezing savings from the cloud Calculating the real ROI of cloud apps requires the analysis of a lot of factors, and cutting corners on that process means you might not save money. Wanted: IT staffers with vertical industry chops Fast-changing business processes, tight deadlines, customization demands and ever-growing regulations are complicating day-to-day operations. What's needed now is 'IT-plus' -- a combination of technical skills and business knowledge, plus deep industry expertise. The Grill: Laura Pettit Rusick Working as an interim 'retained' CIO for multiple clients, Laura Pettit Rusick leads IT departments at various small and midsize companies, and that experience gives her insight into the technology challenges and opportunities that exist in a wide swath of U.S. businesses. Insider (registration required) Give enterprise software a social makeover to attract users When it comes to developing enterprise applications, organizations are increasingly realizing that user experience is as important as functionality. In response, vendors are taking a more agile approach to building those apps in order to better meet users' needs. Open your data to the world Not having an API is becoming like not having a website, but the interface has got to be easy for outside developers to work with. Emergency! EN systems alert employees when disaster strikes Today's emergency notification technology allows enterprises to send out, and employees to receive, real-time situational advisories. The Grill: Chris Curran on 'The Year of the CIO' PricewaterhouseCoopers principal Chris Curran says CIOs must be ready to harness the power of a slew of technologies if they want to say competitive. Here Curran offers insight into his vision for IT through 2013 and beyond. Alice Hill: It's time to catch your own wave, people! Instilling IT pros with the confidence to stir up the labor market by quitting their jobs and moving on in their careers will benefit both job hunters and employers, says IT career expert Alice Hill. Debbie Madden: Hire slowly and hire well IT hiring expert Debbie Madden offers three ways to ensure that you hire slowly and wisely but don't miss out on good candidates. Tech overhaul for Portland police, fire, 3 years behind schedule, $10M over-budget A sweeping overhaul of systems used by Portland, Ore.'s fire and police departments is three years behind schedule and about $10 million over budget, in part because city officials failed to "effectively use lessons learned" from past technology projects, including a troubled SAP software implementation, according to a new audit report. Social Media Certifications Prepare Students, Employees for Social Business Using social media to market your business or collaborate internally means more than having a presence on Twitter, LinkedIn, Google+ and Facebook. To teach college students that lesson, Syracuse University adopted HootSuite University's certification program. Syracuse isn't alone: Social media certifications are a growing trend, but is a training course right for you? Enterprise apps get social Combining the ad-hoc nature of social media with the more structured world of enterprise apps such as CRM is often the best of both worlds, implementers say. Social Networking Drives Business Processes at Pandora and Rosetta Stone Pandora and Rosetta Stone have embraced social business tools and the cloud to cut costs, increase productivity and improve collaboration. Learn how these two companies overcame security concerns, gained executive buy-in and more. The Grill: Emmile Brack helps deliver analytics to educators Meet Emmile Brack, vice president of technology IT at Aspire Public Schools, a nonprofit organization that manages 34 public charter schools throughout California. She talks about the lessons learned from a recent analytics project. Storage administrators demand simplicity IT staffers at all levels are now tasked with managing data storage. They demand simplicity (but want power, too). Insider (registration required) Straight talk on security gets employees to listen -- and comply Sure, you want users to comply with security edicts, but would you phish your own employees or share your company's hack history? At least some CIOs say yes. New storage technologies to deal with the data deluge Enterprise storage demands are reaching a critical point, and vendors are scrambling to develop new products to deal with the data deluge. We look at how these technologies will help manage the major pain points for storage administrators. U.S. bills would require police to get warrants for mobile phone location A group of U.S. lawmakers has introduced legislation that would require law enforcement agencies to get court-ordered search warrants before obtaining a suspect's mobile phone location or GPS data, instead of using prosecution-issued subpoenas. Oracle's new software, cloud revenue dropped 2 percent in Q3 Oracle's total revenue dipped 1 percent and profits remained almost flat in its most recent quarter, as revenue from new software licenses and cloud services dropped by 2 percent. FAQ: Inside Microsoft's cloud ERP strategy Microsoft has announced some key details of how it will introduce Dynamics ERP (enterprise resource planning) software products to the cloud computing model, from initial release dates to the precise role of partners. Mobile app dev: Outsource or in-house? Both approaches have their benefits and downsides; just make sure you know what you're getting into before you make a huge commitment either way. Microsoft targets enterprise with Dynamics AX ERP Microsoft hoped recent updates to its Dynamics AX 2012 ERP software would help it grab enterprise-level deals that would ordinarily be won by the likes of Oracle and SAP. To some degree, the strategy appears to be clicking. Microsoft set to roll out new mobile Dynamics ERP, CRM apps Microsoft's AX ERP application will be receiving a set of mobile applications that mix connectivity to back-end systems and processes with a social milieu. Microsoft boosts Dynamics CRM with marketing, social media analysis Microsoft is hoping to shove aside rivals such as Salesforce.com and Oracle in the CRM software market by linking its own Dynamics CRM application with new capabilities for marketing automation and social media analysis. Xerox CEO to CIOs: We'll take your mess and make it beautiful Top exec Ursula Burns outlines Xerox's widening portfolio of IT, business process and document outsourcing services. Insider (registration required) Cloud services can save you money -- if you're careful Calculating the real ROI of cloud apps requires the analysis of a lot of factors, and cutting corners on that process means you might not save money. Red Hat rolls FuseSource middleware into JBoss stack Expanding its stack of enterprise ready open source middleware, Red Hat has integrated key software from its acquisition of FuseSource last September. Oracle, Montclair State University settle lawsuit over PeopleSoft software project A nearly two-year-long, ugly legal battle between Oracle and Montclair State University over a troubled PeopleSoft ERP (enterprise resource planning) project has ended in a settlement both sides are calling amicable. Infor says push into middleware is clicking Infor, the software industry's third-largest ERP vendor after SAP and Oracle, has been building out its own underlying technology platform in a bid to gain more revenue as well as provide customers with easier integration and system management. The company maintains that strategy is clicking as its ION middleware has become the fastest-growing product in the vendor's history. The Grill: Greg Taffet, CIO of U.S Gas & Electric Meet Greg Taffet, CIO at U.S Gas & Electric. He contributes his time and skills to expanding access to technology in his Florida community. UX specialists are hot commodities Blame Apple's aesthetic: Even the stodgiest enterprise shops are engaging user experience experts who can design logical, beautiful interfaces for mobile computing's limited spaces. Companies take bold steps into desktop virtualization Five organizations that have experienced the benefits, challenges and ROI of desktop virtualization offer tips for successful implementations. Insider (registration required) IT's rising stars: Next-gen leaders transform the enterprise Tomorrow's CIOs are already transforming enterprise IT as we know it, bringing fresh, sometimes radical visions of how technology can enable business now and in the years ahead. Huawei leans on SAP to give enterprise push a boost Huawei enterprise division's effort to ramp up its European presence is bolstered by SAP's certification of its servers to run the SAP HANA in-memory platform. Yahoo's Telecommuting Problem Is Management, Not Collaboration Yahoo CEO Marissa Mayer's controversial decision to ban employees from working from home led some to question the value of social business tools. Two executives from social business providers say Yahoo's problem isn't about collaborating. It just needs to manage better. SAP pins future hopes on growth of Ariba business network After 12 successive quarters of double-digit growth at SAP, co-CEO Jim Hagemann Snabe is now pinning his future hopes on the company's recently acquired Ariba e-commerce network. Four enterprise software products you might not need anymore No two businesses are exactly alike. Therefore, not all companies will be equally effective with the same software products. Analytics boost social marketing efforts Big-name companies including General Electric and Best Western are maturing their social marketing programs and integrating social metrics with back-end systems. Choosing an open-source CMS, part 3: Why we use WordPress In the third part of a three-part series, we look at two organizations that have chosen WordPress as their content management system. Premier 100 IT Leader: Lincoln Wallen This IT leader is overseeing a move to digital movie distribution, which is driving both efficiencies and quality improvements. Premier 100 IT Leader: Nancy Wolk This IT leader is helping to advance a five-year program to capitalize on mobility, security, cloud computing and data analytics. Premier 100 IT Leader: Henry J. Sienkiewicz This IT leader ensures the country's systems are cyber-ready through his work at the Defense Information Systems Agency. Premier 100 IT Leader: Denise L. Stephens This IT leader implemented Google Apps for Government, opening the gates to the use of cloud-based systems throughout the federal government. Premier 100 IT Leader: Kathleen Scheirman This IT leader helped replace myriad accounting and supply chain management systems with a standard, integrated platform. Premier 100 IT Leader: Monique Shivanandan This IT leader created an innovation lab, where team members partner to develop ideas at breakneck speed.
| Our bloggers on Enterprise IT 
WWDC: Apple's iOS 7 moves even closer to the enterprise
The focus at WWDC may appear to be on consumer markets, but Apple has also made major improvements to its offering to enterprise users with a range of iOS 7 features that should maintain the maker's place at the crest of the BYOD wave -- and few hints of where it is going...
The unintended consequences of IT transformations
Momentous, earth-shattering changes in IT have proven to be a divisive factor for many companies. Over the past four decades, these moments of change, or inflection points, have turned the industry on its head and sent us collectively diving into the future. Through each of these inflection points, we have witnessed obvious benefits, particularly in user productivity. But, these new opportunities also carry with them significant, unintended consequences.
Post-PC Microsoft signs its death warrant -- with an iPad
A leaked report claims Microsoft intends bringing Office to Apple iPads (and Android slates) -- but not until 2014. Meanwhile IDC informs us that PC sales have slumped to a 20-year low. In the Post-PC environment, Microsoft's refusal to follow trend means it has signed its own death warrant:
Windows Phone's presence in the enterprise: Dead in the water, says a new report
As bad as Windows Phone's market share is among consumers, it's even worse in what you would expect to be Microsoft's strength -- the enterprise. A new report finds that in the fourth quarter of 2012, only 0.5% of all mobile devices activated in enterprises were Windows Phones. And because of the study's methodology, that might even be an overstatement of its share.
3 CIO considerations from IDC’s 3rd platform
Here are three areas I believe the 3rd platform, and hence the combination of cloud, mobile, social and big data, will be critical for CIOs in 2013
5 steps for evaluating your IT infrastructure
In the pursuit of optimized IT models, chief information officers (CIOs) need to carefully evaluate their existing IT infrastructures and make choices that cut costs and streamline processes.
Microsoft earnings report show the future of the company: Enterprises first, consumers last
If you want to see Microsoft's future, take a look at its just-released earnings report. It shows a company increasingly reliant on selling to enterprises, and less tied to more fickle consumers.
Big data intelligence: New opportunities for collaboration
In a previous post – “Big data deluge: new challenges for collaboration" – I discussed the vital importance of managing explosive volumes of data to ensure effective collaboration. In reality, that’s only half the story. The other side of big data is the opportunity to leverage a large body of intelligence from multiple sources for effective collaboration.
Optimizing IT for 2013
A major push for chief information officers (CIOs) in 2013 will be the development or refinement of a new end-state vision for IT that anticipates the challenges of the rapid growth of data and identifies how new applications can leverage big data assets.
Embrace comprehensive security, not just the 'Top 10'
Instead of focusing on the Top 10 vulnerabilities, let's chant the mantra of necessary security controls.
Averting SaaS-astrophe with a dose of reality
Balancing this risk-reward equation is a tricky operation, but eminently achievable if vendors and enterprise IT leaders collectively embrace the new realities of doing business in today's mobile, borderless world and adapt their mandates accordingly.
Complexity: How solutions end up as problems
Last time out I wrote about how snapshots have a visibility problem, meaning it’s difficult if not impossible to tell what’s inside them without having to look into each one. Yet snapshots are a very effective way of capturing data quickly and often, especially for large data sets, so the use of snapshots continues to expand even while lack of visibility limits their effectiveness.
5 top resolutions for IT in 2013
What would a new year be without the inevitable list of resolutions? Here's a quick five that any IT person should consider when thinking about their work related new year's resolutions.
Clear skies or stormy weather? What's in the clouds for 2013.
Here is where I see the cloud headed in 2013.
Putting the C in CIO: Calm, cool and connected
The role of the IT department and the CIO is undergoing a dramatic shift.
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