Latest on Enterprise IT: News, Features, Opinions and More
Whittle down application sprawl
Getting rid of old, unsecured or unused software and services is not easy. Do it correctly, though, and you can save IT time and money.
Oregon withholds $25.6M from Oracle after health exchange website woes
Oregon is holding back $25.6 million in payments from Oracle over work the vendor did on the state's troubled health care exchange website.
Microsoft extends Dynamics ERP; adds support for Azure cloud
Microsoft has completed a series of moves aimed at making its Dynamics AX ERP software a more viable option for large enterprises, and plans to showcase them this week during the Convergence conference in Atlanta.
Everything You Know About Enterprise Security Is Wrong
Whether you're talking about your network, your company's building or your home, a perimeter approach to security is no longer adequate. As McAfee discussed at this week's RSA Conference, you can't provide physical or electronic security simply by trying to prevent authorized access -- you have to rethink all types to security to protect data and lives.
The Grill: Aon's CIO embraces social media tools to connect 65,000 employees
Aon's global CIO, Steve Betts, who led the integration of IT operations following Aon's $4.9 billion acquisition of Hewitt Associates, is using social media tools to help employees connect around key issues. Insider (registration required)
Samsung beefs up Knox mobile management software
One day after announcing the Galaxy S5 smartphone with a security-focused fingerprint scanner, Samsung announced that second-generation Knox software for enterprise-level security and management of Samsung devices will ship sometime in the second quarter.
Ex-Microsoft architect's startup focuses on SaaS integration
A former Microsoft architect has founded a startup called Azuqua aimed at tackling the problem of joining together and automating business processes from multiple SaaS (software-as-a-service) applications.
Dell to resell, implement NetSuite's cloud ERP software
Dell and NetSuite are broadening their relationship, with Dell becoming a global reseller and IT systems integrator for NetSuite's cloud ERP (enterprise resource planning) software.
Premier 100 IT Leader: Chad Long
This collaborative IT leader gets creative when seeding the next crop of talented tech staffers.
The 2014 Premier 100 IT Leaders: Reinventing themselves many times over
Reaching IT leader status (and staying there) requires something akin to a personal mini-revolution every two to three years, according to these 100 men and women. All have transformed their careers, and re-laid their career paths, multiple times. And they'll do it again, too.
Facebook Open Sources Thrift Protocol ... Again
After more than six years of internal development of its branch of the cross-language framework that powers its internal services, Facebook has released that branch to open source and hopes to work with the Apache Thrift community to incorporate the work.
How to set up Microsoft's Web Application Proxy
Implementing WAP involves a lot of moving pieces; here's what admins need to know for a successful rollout.
Tech Industry Praises Cybersecurity Framework From White House
Leaders of the tech sector laud the Obama administration's rollout of voluntary cybersecurity guidelines, but broader private-sector adoption could remain a challenge.
How to get a job in energy IT
The energy industry is complex and growing, but also needs to be more modern and efficient. From analytics to networking to mobility, the IT opportunities abound.
Smart cities are here today -- and getting smarter
Smart cities aren't the stuff of science fiction. Governments -- in the heartland and on both coasts -- are using sensors, social media, big data and other technologies to provide better services to citizens.
Tips for speaking like a business strategist
You know technology cold, you understand the business, and you're ready to step up to a senior IT leadership position, but can you communicate all that to the C-suite? Here's how other CIOs got their voices heard.
The Grill: Darren Ghanayem juggles WellPoint's mandates for the federal healthcare law
As vice president and CIO at WellPoint's commercial business unit, Darren Ghanayem is juggling the mandates of the new federal healthcare law while continuing to support corporate initiatives.
ERP system 'difficulties' force network equipment provider to delay quarterly filing
Microwave networking equipment maker Aviat Networks was forced to delay filing its second-quarter earnings report due to "unexpected difficulties" with a newly installed ERP system.
The future of Dynamics in a Nadella-led Microsoft
Microsoft's Dynamics ERP and CRM product lines seemed safe immediately following former CEO Steve Ballmer';s sweeping reorganization of the company last year. But now that longtime Microsoft executive Satya Nadella has been named Ballmer's successor, the time is ripe for more focused speculation on the future of Dynamics. Here's a look at what could be in store.
Red Hat brings SOA to the cloud
Rounding out its set of software for connecting enterprise applications, Red Hat has released additional software for its JBoss Fuse enterprise service bus that provides the basis for building service-oriented architectures.
7 things marketing wants to say to IT
Attention, IT: As marketing goes all-digital, your CMO needs more from you than back-office support. Are you ready to be a marketing partner?
Tech hotshots: The rise of the QA expert
Often considered a second-class career choice, quality assurance is gaining prominence as automated testing demands more sophisticated talent and high-profile project failures highlight its importance.
On-premises ERP systems will soon get the 'legacy' label
The highly customized ERP (enterprise resource planning) systems in place at companies around the world are looking a bit long in the tooth, to the point where by 2016 it will be common practice to refer to them as "legacy" software, according to analyst firm Gartner.
How to choose the right enterprise mobility management tool
As mobile device management continues to morph, consider what's 'good enough' for what you need right now -- and don't neglect the user experience, whatever else you do.
MDM tools: Features and functions compared
Application management, security and a bunch of other features are now baked into MDM. Check out our mondo chart showing the features and functions you get with 11 different enterprise mobile device management products.
The Grill: Newly minted CIO Tammy Bilitzky focuses on scalability and automation
In her first stint as a CIO, Tammy Bilitzky plans to make infrastructure scalability and more-dynamic automation her two main focuses at Data Conversion Laboratory.
How to safely mingle personal and business data in a Windows world
Work Folders, new to Windows Server 2012 R2, helps administrators manage user-created data in a BYOD environment.
BlackBerry CEO Chen has a plan to win back enterprise customers
Recently installed BlackBerry CEO John Chen is on a mission to restore the ailing company to financial health, largely by restoring faith in BlackBerry among corporate CIOs and other traditional enterprise customers.
4 reasons companies say yes to open source
Open source is free and widely available, but its benefits don't stop there. Enterprises are embracing it for its agility, a quality they value above all in these times of marketplace upheaval.
3 Enterprise IT Resolutions for 2014
IT leaders should take the phrase 'out with the old and in with the new' to heart as they consider their plans for the New Year. Old software, old vendors and old habits that get in the way of your company's progress should all be shown the door.
Android invades the enterprise
How three companies are coping -- even thriving -- amid the Android explosion. Insider (registration required)
2014 Forecast for Cloud Computing
Cloud computing has proven to be one of the great disruptive technologies of our time, and the effects of its increasing adoption and maturation will ripple out through 2014. Here are 10 predictions for how the cloud will impact IT in the coming year.
IT pro's revitalization guide 2014
Take a moment to retool your personal and professional priorities with some of our most insightful tech management and careers articles. Insider (registration required)
SaaS predictions for 2014
While the bulk of enterprise software is still deployed on-premises, SaaS continues to undergo rapid growth. Gartner has said the total market will top $22 billion through 2015, up from more than $14 billion in 2012.
The Grill: Guess CIO Michael Relich takes on his dream job: COO
After nine years with Guess Inc., Michael Relich moved from the CIO post to his dream job as the company's new chief operating officer. He talks about how his tech background helped him make the transition.
IT pros get training on their own dime
IT spending is kicking up again, but training budgets have been slow to recover. Many IT professionals are taking matters into their own hands.
Why few want to be the CIO anymore
More than half of the respondents to our survey say they don't aspire to be a CIO. Here's why politics, relatively low pay and a lack of prestige can sink CIO aspirations.
The help desk is hot again
If you thought the traditional help desk would be outsourced, automated or altogether shut down, think again. Hiring for the help desk is hot. Insider (registration required)
Avon halts work on big SAP implementation, cites lack of ROI
Avon Products has halted the rollout of a global SAP implementation, with the cosmetics maker saying in a regulatory filing that a pilot program in Canada caused "significant business disruption in that market, and did not show a clear return on investment."
4 ideas to steal from IT upstarts
Fast-growing companies like Square and MongoDB are driving IT innovation with leaner staffs, cloud-first computing, self-service everything and CTOs rather than CIOs.
Manage app log-ons and authorizations via the cloud
Single sign-on for all apps -- both cloud-based and on-premises -- is a big reason to go this route. But cost and customization, especially for very large organizations, can be sticking points.
DreamForce's Big Idea: Smartphones as an Enterprise App Platform
At a conference as big and boisterous as Dreamforce, you hear a relentless stream of ideas. Some are good, but most are bad. At Dreamforce 2013, there was only one idea that really mattered: Whether smartphones are the future client for enterprise apps.
How analytics helped Ford turn its fortunes
Big data and analytics permeate virtually every move Ford makes, from forecasting the worldwide price of commodities to figuring out what exactly consumers want, what it will build, where it should source parts and how to power its lineup of vehicles.
The Grill: Intel CIO Kimberly Stevenson is working to deliver products faster and drive revenue
Kimberly Stevenson, corporate vice president and CIO at Intel, shares her ideas on running an IT department, the power of technology and the importance of technologists.
7 Things We Learned at AWS Re:Invent 2013
Amazon Web Services often gets criticized as a platform that doesn't necessarily scale for the enterprise. So at re:Invent, the second annual AWS conference, Amazon made a series of announcements aimed squarely at dispelling these concerns.
Malware: War without end
After decades of fighting off viruses, worms, Trojans and other malware and cyberattacks, total victory remains beyond reach.
California sues SAP over failed payroll software project
SAP has been slapped with a lawsuit by California's state controller over a payroll software implementation the office says cost taxpayers a vast sum of money, but has never worked correctly.
Trojan malware steals sensitive data from SAP client apps
A recently discovered malicious program steals log-in passwords and other sensitive information from SAP client applications and allows cybercriminals to access SAP servers from infected workstations.
How to get a job in financial IT
IT pros may have shied away from financial services during the industry's recent upheavals, but it now represents a vibrant employment segment for those who understand its adherence to security, compliance and reliability. Insider (registration required)
8 sure-fire ways to screw up a cloud contract
Cloud licensing's become so complex that it's easy to pay too much or get burned later on. Here are some tips to make sure you're getting your money's worth.
IT: Don't let the CEO wonder what you do all day
If there's no catastrophic system failure or major software deployment to work on, CEOs might wonder what IT does all day. Here's how to make sure your contributions aren't undervalued when things go smoothly.
The Grill: Rosetta Stone CIO Pradeep Mannakkara makes a rapid move to the cloud
Pradeep Mannakkara, CIO at Rosetta Stone, established a plan to transform the company's technology stack, shifting much of the aging infrastructure to a cloud-based platform, which enabled a more efficient workflow and fostered innovation.
IT careers: Should you be an SVP?
Attaining the title of CIO was once as high as a techie could rise. Now we're in the 'age of the ampersand' as IT pros add VP, SVP, EVP or CVP onto their business cards. But do the new titles mean anything?
Customer-facing kiosks: Successes and pitfalls
Though not every experiment has yielded pay dirt, many organizations giving kiosks a go report minimal IT investment and improvement in customer satisfaction or employee self-service.
Thumbing nose at Oracle, Rimini Street to file for IPO
Third-party software support provider Rimini Street is moving ahead with its expected plans for an initial public offering, even as it awaits a showdown in court with Oracle.
Microsoft adds new templates, pricing for Dynamics CRM
Microsoft is hoping to differentiate its Dynamics CRM software from the likes of Salesforce.com with a new set of 18 industry templates that fit the application to verticals including sports management, health care and more specialized areas such as prison inmate data.
IT hiring goes multimedia
IT job seekers embrace social media, video and graphics to enhance their resumes and set themselves apart from other job applicants.
Big data blues: The dangers of data mining
Companies are taking matters into their own hands with internal controls, open privacy policies, ethical codes and greater candor over how they're collecting and parsing personal data. But many wonder whether it's enough to allay consumers' fears as techniques for manipulating data multiply.
Iris ID systems go mainstream
Dropping prices, fast processing speeds and more user-friendly designs have given a boost to this highly accurate biometric technology.
The Grill: Becky Blalock counsels women to get in front of decision-makers
Becky Blalock, former CIO at Southern Co. and author of the new book, Dare: Straight Talk on Confidence, Courage and Career for Women in Charge, encourages women to get in front of decision-makers to advance their careers.
Bart Perkins: Global standards, meet local constraints
The benefits of standardization will always run up against the arcane needs of far-flung field locations.
Marin County seeks new software vendor to replace SAP system
Officials in California's Marin County have begun the search for new ERP software to replace a troubled SAP implementation that was at the center of an ugly legal battle between the county, SAP and systems integrator Deloitte.
New malware variant suggests cybercriminals targeting SAP users
A new variant of a Trojan program that targets online banking accounts also contains code to search if infected computers have SAP client applications installed, suggesting that attackers might target SAP systems in the future.
Oracle moves aggressively to poach SAP Business ByDesign customers
Oracle has joined the ranks of ERP software vendors hoping to capitalize on uncertainty among customers of SAP's Business ByDesign software, offering to waive one year of subscription fees to those who migrate to Oracle's competing products.
How 4 companies use mobile apps to court customers
Mobile presents a huge opportunity for companies to tighten customer relationships, but it also poses significant development challenges for IT. Here's how four companies are leveraging mobile to great success.
Verizon launches cloud for sharing data from patient remote monitoring devices
Verizon announced the launch of its Converged Health Management service, which stores data from patient remote monitoring devices to be shared with clinicians.
SAP reports strong Q3 revenue growth on HANA and cloud
SAP reported strong revenue growth in its HANA in-memory database and cloud businesses, but also saw revenue from software decline in the third quarter.
The Grill: VA data guru Dat Tran on turning data into information
Dat Tran, deputy assistant secretary for data governance and analysis at the Department of Veterans Affairs, says it's not enough to just collect data. He says the VA needs to transform its data into information that gives decision-makers insights into veterans' needs.
How to balance maintenance and IT innovation
Many IT leaders admit their spending is too heavily weighted toward keep-the-lights-on projects. Here's how to tip the balance.
How to keep your new IT hires from jumping ship
With IT talent hard to find and expensive to replace, smart companies are developing IT-specific onboarding programs to attract and retain top tech employees.
Why green IT is good for business
IT is uniquely positioned to drive green IT projects by identifying opportunities for operational efficiency -- and helping to build the business case.
Jokes aside, some IT managers say there's no option other than BlackBerry for security
BlackBerry's financial troubles may be funny to some, but not to the iT shops at thousands of government and enterprise organizations that rely on BlackBerry's highly touted security to keep their data safe.
Apps deployed on iPhone and iPad dominate in the enterprise
Companies are using the iOS platform more than 95% of the time to launch their custom and standard commercial apps, a new survey of Good Technology's 5,000 global customers found.
BitTorrent search engine to shut down in settlement with movie studios
BitTorrent search engine isoHunt.com will shut down operations next week in a settlement with U.S. movie studios that have long accused the website of copyright infringement, the studios said Thursday.
OMG! Texting becomes the next big enterprise tool
You can add secure texting to the list of enterprise-grade social collaboration tools companies are adopting for their workers.
Manage Cloud Computing With Policies, Not Permissions
Cloud computing obsolesces the idea that IT operations must put users through the ringer to get their hands on scarce resources. Many organizations continue to insist that someone must review resource requests when, in reality, an automated policy engine can do the same thing -- and put computing power in users' hands that much faster.
Enterprises will snub Microsoft's faster release tempo by sticking with Windows 7
Enterprises will standardize on Windows 7 and Office 2010 and will ignore Microsoft's newer operating system and suite for years, research firm Gartner predicted.
How to get a job in healthcare IT
With demand increasing for IT practitioners in healthcare, can tech pros in other industries switch niches? Healthcare IT practitioners offer advice on what you need to make a move. (Registration required.)
The Grill: Gino Pokluda gains control of an unwieldy database system
Gino Pokluda, manager of service improvement and innovation at Presbyterian Health Plan, sliced storage in the company's database environments from 80TB to 35TB using database management software.
IT leaders who (literally) keep the lights on
CIOs in emerging economies have to be creative to keep IT up and running -- addressing redundancy, navigating a thicket of sometimes onerous regulations, and in general doing more with less.
IT grapples with personal cloud storage use
The BYOD trend is driving increased use of personal cloud-based storage services such as Box, Copy, Dropbox, Evernote, Mozy and SugarSync. But are enterprises ready for the results? Insider (registration required)
Big data storage doesn't have to break the bank
The era of big data requires new storage strategies. But thanks to faster and smarter technologies, these approaches don't have to break the bank.
McAfee Moves to Redefine SIEM, Enterprise Security
Most security information event management systems can identify threats, but they can't remove them. All this does is put a bull's eye on a CIO's back. McAfee's new Enterprise Security Manager takes that next step and shows enterprises how to respond to those threats.
5 Things Businesses Need to Know About Google Glass
Much of the talk surrounding Google Glass has focused on its consumer appeal. However, the device does have enterprise potential. CIOs should consider developing applications such as providing diagnostic advice to field service workers and mobile coupons to retail customers.
IT purchasing: Who decides what tech to buy?
IT purchasing can be complicated and costly, and contract negotiations aren't every CIO's core strength. Enter the procurement partner.
After getting star billing, Oracle's Fusion Applications take a supporting role
Last week's OpenWorld conference made on thing clear: Oracle remains committed to its next-generation Fusion Applications but massive growth in the product line is probably not around the corner.
How to Overcome Resistance to Global IT Standardization
There's inevitable tension between enforcing global IT standardization and allowing flexibility at the local level. Here's how to find the right balance.
Kindle Fire HDX tablets show big push for business users
Amazon Wednesday unveiled two Kindle Fire HDX tablets with features that indicate a clear attempt to attract business users to the platform.
SAP HANA isn't 'even comparable' to Oracle's in-memory technology, Hurd says
While SAP has made no secret of its desire to lure customers running Oracle databases over to its own HANA in-memory platform, any doubt that Oracle would fight back has been erased.
What's next for BlackBerry?
The group trying to buy BlackBerry for $4.7 billion could break up the company, wiping out its smartphone division while preserving BlackBerry's secure network services used by large enterprises. But one analyst said he hopes that's not the case.
Oracle pushes into database-as-a-service
Oracle has hyped its new 12c database as faster and more powerful than ones that have come before, and now it's highlighting the release's ability to easily serve up multiple databases of varying size and scope according to a particular user's needs.
New Dell won't abandon the PC
Dell officials vow that the company will continue making acquisitions and will remain committed to its struggling PC business once its $24.9 billion deal to go private is complete.
iOS 7, new iPhones may help Apple in the enterprise
Much of what Apple offers enterprise workers and their IT departments in the new iPhone 5s and 5c comes by virtue of its new mobile operating system, iOS 7, which became available with the new smartphones last week. Insider (registration required)
Thornton A. May: Fed up with blowhards, IT will fight back in 2014
Columnist Thornton A. May says in 2014, IT leaders will need to have regularly scheduled meetings that actively and aggressively seek to make sense of the changing world around them.
Forecast 2014: How to master disruptive technologies
These three organizations are taking steps into the unknown, changing business processes, even strategies, with social networking, cloud and more. Insider (registration required)
8 hot IT skills for 2014
The list of IT skills that will be most in demand next year leads off with programming and application development, according to Computerworld's Forecast 2014 survey.
Forecast 2014: Boost your mobile bandwidth
As IT executives watch the demands of mobile devices and cloud computing mercilessly hammer their wireless and wired networks, many anticipate needing to add bandwidth to their organization's infrastructures in 2014.
Forecast 2014: How to wring value from your IT budget
In Computerworld's Forecast 2014 survey, 36% of the respondents said that they expect their IT budgets to increase, and that spending on hosted services will outpace spending on hardware and software.
The Grill: Verizon's Ajay Waghray tackles a massive project to streamline infrastructure
Ajay Waghray, CIO at Verizon Enterprise Solutions, jumped into his new role by launching a massive project to consolidate and update the company's infrastructure and eliminate redundant systems to create the streamlined backbone that he wanted.
Case study: 3 heavyweights give gamification a go
Think gamification is just a gimmick? NTT Data, SAP and Accenture beg to differ, and they've got the ROI to back up their stance.
Our bloggers on Enterprise IT
More than shiny: Apple is an enterprise firm
They say: "Apple is not an enterprise company", but things have changed -- Tim Cook's Apple is an enterprise company, here's some proof.
Samsung Knox needs a security overhaul
University researchers say Knox is so flawed that Samsung needs to 'rethink' security.
Samsung isn't ready to take Android to the enterprise
Samsung's Knox security platform isn't ready for prime time, and customers are not happy.
5 good reasons the iPad Air is great for the enterprise
"The iPad isn't a productivity device," they said. "It's just a giant phone," they moaned. "It's got rounded corners," they complained. "They" can say what they like, Here are 5 great reasons iPad Air is good for the enterprise:
iPhone in the enterprise? Forget about it.
The enterprise-class security in iOS 7 will keep Apple in companies for the short term, but eventually Android smartphones and tablets will clobber the iPhone and iPad.
Why Apple will disappoint businesses with iPhone 5S fingerprint scanner
Without a way to use the fingerprint sensor for signing into third-party software, the new hardware won't have much use for corporations.
3 ways Apple's new iPhones should change your life
I know I should be writing about those new iPhones and those dubious images rumor sites are making so much money with as they publish them. What's sad is that as they fetishize the iPhone as an object they completely miss its significance as solution, and that’s what I am going to talk about -- three ways the new iPhones are about to change lives.
Microsoft kills the enterprise cloud
Microsoft CEO Steve Ballmer may be taking a page from the Apple playbook in repositioning his corporation as a "devices company", but that's just smoke and mirrors to disguise a firm that's lost its soul: its data surveillance deal with the NSA undermines its precious position in the enterprise. Here's why:
If you're an iPad using BYOD convert, you might want NoteSuite for project management
A high standard for consumer-focused personal and project organization apps for Apple platforms has been set with the introduction of NoteSuite, a powerful iOS/Mac notekeeping solution that integrates support for iCloud.
WWDC: Apple's iOS 7 moves even closer to the enterprise
The focus at WWDC may appear to be on consumer markets, but Apple has also made major improvements to its offering to enterprise users with a range of iOS 7 features that should maintain the maker's place at the crest of the BYOD wave -- and few hints of where it is going...
The unintended consequences of IT transformations
Momentous, earth-shattering changes in IT have proven to be a divisive factor for many companies. Over the past four decades, these moments of change, or inflection points, have turned the industry on its head and sent us collectively diving into the future. Through each of these inflection points, we have witnessed obvious benefits, particularly in user productivity. But, these new opportunities also carry with them significant, unintended consequences.
Post-PC Microsoft signs its death warrant -- with an iPad
A leaked report claims Microsoft intends bringing Office to Apple iPads (and Android slates) -- but not until 2014. Meanwhile IDC informs us that PC sales have slumped to a 20-year low. In the Post-PC environment, Microsoft's refusal to follow trend means it has signed its own death warrant:
Windows Phone's presence in the enterprise: Dead in the water, says a new report
As bad as Windows Phone's market share is among consumers, it's even worse in what you would expect to be Microsoft's strength -- the enterprise. A new report finds that in the fourth quarter of 2012, only 0.5% of all mobile devices activated in enterprises were Windows Phones. And because of the study's methodology, that might even be an overstatement of its share.
3 CIO considerations from IDC’s 3rd platform
Here are three areas I believe the 3rd platform, and hence the combination of cloud, mobile, social and big data, will be critical for CIOs in 2013
5 steps for evaluating your IT infrastructure
In the pursuit of optimized IT models, chief information officers (CIOs) need to carefully evaluate their existing IT infrastructures and make choices that cut costs and streamline processes.