Network World - Nearly a week after what started out as a service disruption, a few users of T-Mobile’s Sidekick device are reporting that personal data feared lost forever in a backend server failure appears to be restored.
That’s encouraging news for many others who are still waiting for today’s promised update from T-Mobile about the status of their data, stored on servers run by Microsoft’s Danger subsidiary, the original creator of the device. Those that have discovered restored data are busy saving it to what they have available: their onboard SIM card.
"I was just on my phone and when I got off my phone all my contacts returned," wrote tommyd2107 this morning. "I do not know if this will last for long but the [sight] of my contacts returning is encouraging." He had begun last night manually importing his contact data into his Sidekick. "[T]hen today when I went out on my phone and after I hung up the rest of my contacts came back."
In one response, Dariahna wrote, "The same thing happened to me...I shut my phone off several times without removing the battery...voila! My contacts returned!" Another frustrated but relieved user, Generalblue, reported his phone had frozen completely. He took out the Sidekick’s battery and replaced it (a common step for users in restarting their phone). "Once my phone was on about 5 minutes later I checked my address book for some reason and they were all there. I saved all my contacts to my simcard."
How widespread these experiences are is impossible to determine yet. Some seem to be users who did not disable their phone by removing and then reinstalling the battery, so keeping local data intact. But others, as the above examples show, did exactly that.
And there remain plenty of complaints and frustrations and sheer rage boiled down into terse posts. "This outage I was all fine about at first but now it is just to[o] much," posted Siber54. "I mean the sidekick does not even have a mass contact save Option. The user has to save them one by one. If I do stay with the sidekick I would like to see options to save all on SD [cards] because a SIM can only hold around 250..I have lost business and meetings from this outage and I am not happy."
T-Mobile offers two Sidekick models, both of which are now labeled "temporarily out of stock." That label was already sparked speculation that the carrier is killing the product line.
- Silicon Valley's 19 Coolest Places to Work
- Is Windows 8 Development Worth the Trouble?
- 8 Books Every IT Leader Should Read This Year
- 10 Hot Hadoop Startups to Watch
- Slideshow: 7 security mistakes people make with their mobile device
- iOS vs. Android: Which is more secure?
- 11 sure signs you've been hacked
- Logicalis eBook: SAP HANA: The Need for Speed Without timely business insights, organizations today can suffer logistical, manufacturing, and even financial disaster in a matter of minutes
- Neustar 2014 DDoS Attacks and Impact Report For the third consecutive year, Neustar surveyed hundreds of companies on distributed denial of service (DDoS) attacks. The survey reveals evidence that the...
- Acxiom Case Study This case study, which focuses on Acxiom, explores how the company was able to secure employee data, reduce migration costs and boost productivity...
- Windows® XP Migration: Protect and Secure Critical Data With the end of the Microsoft Windows XP operating system's lifecycle on April 8, 2014, businesses are faced with the decision to migrate...
- Top 4 Digital Signage Fails Join RMG Networks for a look at four of the most common reasons digital signage fails in corporate businesses. Learn about strategies to...
- Building Tomorrow's Infrastructure Listen to this podcast to discover how Crider Foods worked with PC Connection to update their IT infrastructure, while maintaining compliance and control. All Knowledge Center White Papers | Webcasts