Skip the navigation
News

Lawsuits over Heartland data breach folded into one

Banks, credit unions want to be compensated for breach-related costs

By Jaikumar Vijayan
October 5, 2009 01:54 PM ET

Computerworld - A lawsuit consolidating 16 separate class-action complaints brought by financial institutions against Heartland Payment Systems Inc. has been filed in U.S. District Court for the Southern District of Texas.

The claims stem from the massive data breach disclosed by Princeton, N.J.-based Heartland in January. The complaints allege that the payment processor was negligent in its duty to protect card holder data.

The amended complaint includes for the first time several statements that Heartland is alleged to have made regarding the controls it had in place to protect credit and debit card data just prior to the breach. The fact that the company suffered the breach despite its claimed security measures shows that Heartland either negligently or deliberately misrepresented the facts, the lawsuit alleges.

The lawsuit seeks compensation from Heartland for the costs that the financial institutions say they have had to bear in notifying customers about the breach and in reissuing new cards. Among the financial institutions listed are the Pennsylvania State Employees Credit Union, Lone Star Bank of North America and Amalgamated Bank of New York.

"There were multiple lawsuits filed all over the country on behalf of financial institutions, and all of those cases were sent to federal court in Houston" for consolidation, said Joseph Sauder, a partner in the Haverford, Pa., office of Chimicles & Tikellis LLP, a class action law firm. Sauder is one of the lead attorneys representing the financial institution plaintiffs in the lawsuit.

"This complaint incorporates the strongest claims from all of the financial institution class-action lawsuits," Sauder said. "The next step is for Heartland to file a response to this complaint," he said.

Heartland on Jan. 20 disclosed that unknown intruders had broken into its network sometime last year and accessed payment card data belonging to an undisclosed number of customers. The breach, which is considered the biggest involving payment card data, compromised more than 100 million credit and debit cards.

So far, Heartland has publicly admitted to spending nearly $13 million on breach-related costs, and analysts expect that the incident will cost the company millions more in the coming years. Heartland, one of the biggest payment processors in the U.S., manages about 100 million credit and debit card transactions per month.

The cases were consolidated in federal court in Texas because Heartland's data centers are located in that state, Sauder said. A "separate track" of cases involving consumer lawsuits against Heartland is also being heard in the same court, Sauder said.

In September, Albert Gonzalez, 28, of Miami pleaded guilty to the data heist at Heartland and several retailers, including TJX Companies Inc., BJ's Wholesale Club, Hannaford Bros. and the Dave & Buster's restaurant chain. Gonzalez is scheduled to be sentenced in December and faces 15 to 20 years in prison under the terms of his plea agreement.

Heartland did not immediately respond to a request for comment.

Read more about Security in Computerworld's Security Topic Center.



Additional Resources
Forrester Consulting - Optimizing Users and Applications in a Mobile World
WHITE PAPER
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.

Read now.

Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Security White Papers
Overcome Top 7 Admin Challenges of Active Directory
As Active Directory's role in the enterprise has drastically increased, so has the need to secure the data. Gain insight on creating repeatable,...
Insiders Can Ruin Your Company. Take Action.
Did you know that 80 percent of threats to an organization come from the inside? The threat from insiders is often overlooked in...
Top Solutions and Tools to Prevent Devastating Malware
Custom malware frequently goes undetected. According to Forrester Research, the best way to reduce risk of breach is to deploy file integrity monitoring...
X-Ray of the PCI Process-4 Proactive Steps
This white paper from Forrester Research Inc., helps break PCI into understandable components. Security and risk professionals will gain knowledge and insight into...
Identity Governance: The Business Imperatives
This white paper describes the business challenges and opportunities that are driving interest in Identity Governance while discussing considerations your organization should make...
All Security White Papers
Security Webcasts
Live Webcast
Playing Defense: Staying on Top of Your Disaster Recovery Game
When it comes to disaster recovery, rapidly growing data volumes, distributed computing models, and new technologies all combine to present an ever-changing playing...
Introduction to VMware vCenter Site Recovery Manager 5
Traditional disaster recovery solutions are often too expensive, complex and unreliable to meet business requirements. As a result, IT departments are hesitant to...
The Top Ten Secrets to Avoiding SAN Performance Problems
Maintaining peak performance while simultaneously addressing the root cause of SAN errors is challenging. Learn the most common SAN problems and explore new...
Deduplication Without Compromise
Go inside Quantum's scalable, high-performance, multi-protocol new DXi deduplication appliances, designed to make backup much more effective. Discover how the new future-proof DXi6700...
Director of Disk Products Discusses DXi6700
Discover how the new DXi 6700 series of deduplication appliances provide investment protection and a future-proof feature set, all while delivering fast, scalable,...
Playing Defense: Staying on Top of Your Disaster Recovery Game
When it comes to disaster recovery, rapidly growing data volumes, distributed computing models, and new technologies all combine to present an ever-changing playing...
All Security Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs