Skip the navigation
News

Google and bank end dispute over Gmail account

Bank had mistakenly sent confidential account data to wrong Gmail address

By Jaikumar Vijayan
September 28, 2009 03:54 PM ET

Computerworld - A federal judge in California has vacated a temporary restraining order that directed Google Inc. to deactivate a Gmail account in response to a complaint filed by the Rocky Mountain Bank of Wyoming.

In an order issued Friday, Judge James Ware, of the U.S. District Court for the Northern District of California, also vacated a hearing on the case which had been scheduled for today. The decision came after a motion had been jointly filed by Google and the bank asking the court to quash the restraining order.

Rocky Mountain Bank had mistakenly sent a file containing confidential account information belonging to 1,325 of its customers to the Gmail address in August. When the bank discovered the error, it immediately sent an e-mail to the Gmail address asking the recipient to delete the e-mail and the attachment. The bank also asked the recipient to contact the bank to discuss what actions had been taken to comply with the bank's request.

When it received no reply, the bank sent an e-mail to Google asking whether the Gmail account was active and what it could do to prevent unauthorized disclosure of the leaked information.

Google refused to provide any information on the account without a formal subpoena or court order, and the bank filed a complaint asking that a federal judge force Google to identify the account holder.

In response, Ware last week issued a temporary restraining order enjoining Google to immediately deactivate the Gmail account. Ware also temporarily enjoined Google and the Gmail account holder from accessing, using or distributing the bank's confidential information.

The bank also asked that Google be required to disclose whether the account was dormant or active and whether the e-mail had been opened or "otherwise manipulated." In the event the account was active, the order said, Google was required to turn over the identity and the contact information of the account holder to the bank. A hearing on a preliminary injunction was scheduled for today.

It was not immediately clear what information Google provided to the bank in response to the court's order. But soon after Ware's restraining order was issued, both Google and the bank filed a joint motion asking the court to vacate it. In their motion, both parties informed the judge that the restraining order had become "moot" because of certain information that Google had provided to the court.

The motion did not specify what information Google had provided, but said that in light of Google's action, there was no longer any need for the restraining order. The motion also asked the court to give Google permission to reactivate the account and allow the user access to it.

Representatives from Google and Rocky Mountain Bank could not be immediately reached for comment.

Read more about Networking in Computerworld's Networking Topic Center.



Additional Resources
Forrester Consulting - Optimizing Users and Applications in a Mobile World
WHITE PAPER
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.

Read now.

Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Networking White Papers
Digital Transformation: Creating New Business Models Where Digital Meets Physical
Individuals and businesses alike are embracing the digital revolution. Social networks and digital devices are being used to engage government, businesses and civil...
Make the Connection: Better Network Connectivity Drives Transformation
Network connectivity is more than just plumbing. Leading organizations today see high-performance network connectivity as a critical enabler of competitive advantage, and not...
Virtualizing Government Infrastructure
All server virtualization solutions are not created equal. The more-with-less agenda for government agencies is tailor-made for server virtualization, which is evolving into...
Moving Service Management to SaaS
Today, organizations can enjoy similarly substantial benefi ts by migrating their IT service management functions to a software-as-a-service model. This paper shows how...
Achieving 360 Degree Network Visibility with Nimsoft
360° network visibility is critical for ensuring continuous availability of networks, servers, and applications-anything less could
have costly bottom-line implications.
All Networking White Papers
Networking Webcasts
Optimizing Networks for the Cloud
Join guest speaker, Rohit Mehra, IDC Director of Enterprise Communications Infrastructure, to explore current trends, discuss best practices for optimizing Data Center and...
Unified Communications 101
What's the best way to implement a unified communications solution for your organization?
Try the OptiView® XG on your network - FREE
The OptiView® XG is the first dedicated tablet with automated network and application analysis -- fastest way to root cause. XG raises the...
Apps QuickStart Series Part 2: Designing and Deploying SQL Server on VMware vSphere
Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as...
Apps QuickStart Series Part 1: Designing and Deploying Exchange 2010 on VMware vSphere
Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and...
All Networking Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs