Microsoft's Mundie sees computing shift from reactive to proactive

IDG News Service - In the future, computers will do more work automatically for people, rather than reacting to human input, Microsoft's head of research and strategy said on Monday.

"I've lately taken to talking about computing more as going from a world where today they work at our command to where they work on our behalf," said Craig Mundie, chief research and strategy officer for Microsoft.

"As powerful as computers are... they're still a tool. If you haven't done an apprenticeship and you don't know how to master the tool, you don't get as much out of it as you might," Mundie said.

Mundie addressed a group of university professors and government officials at the company's annual Faculty Summit, held on Microsoft's headquarters in Redmond, Washington.

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This subtle shift at Microsoft comes after 10 or 15 years of work on trying to enhance the user interface for computers. That work has included handwriting, gesture, voice and touch interaction, but largely used in the context of the existing graphical user interface.

About a year ago that work shifted a bit, in anticipation of technology improvements that would allow researchers to begin to apply these different ways of interacting with computers in a new way, beyond simply replacing the keyboard and the mouse.

"The question is, can't we change the way in which people interact with machines such that they are much better to anticipate what you want to do and provide a richer form of interaction," Mundie said.

He compares this shift to a historical one that Nathan Myhrvold, his former boss, once pointed out. Myhrvold noted that video cameras were first used to record plays. Not until a few years later did people realize that they could create something new and glue together pieces of film to make a movie. "That's kind of what we're going through with computing," Mundie said.

As an example of what he envisions, Mundie showed off the latest version of a digital personal assistant. The company showed off the first version about a year ago and the application was one that would let Microsoft employees speak to an image of a person on a computer screen to schedule a shuttle bus on campus.

The latest version, which Mundie demonstrated in a pre-recorded demo, shows a monitor placed outside the door of an office. Someone walks up to the office and the face on the screen wakes up, greeting the person and asking if he'd like to talk to Eric, who works in the office. She informs the visitor that Eric is in a meeting and offers to schedule some time for him to meet Eric. After the visitor swipes his badge, she compares his and Eric's schedules and finds a time for them to meet.