Skip the navigation

CompuServe, Prodigy et al.: What Web 2.0 can learn from Online 1.0

By Ken Gagne, Matt Lake
July 15, 2009 06:00 AM ET

Delphi

Founded: 1981
Status: Available at DelphiForums.com

Unlike some of its competitors, which were started as side projects at larger organizations, Delphi was founded in 1981 with the goal of providing online access to information. It was launched by author Wes Kussmaul as Kussmaul Encyclopedia, the first online encyclopedia. By 1982, it featured message boards, e-mail and chat rooms as well.

Delphi was a small but persistent contender for online revenue well into the '90s, at which point the company tried several tactics to remain competitive in the face of the growing popularity of the Internet. In 1992, Delphi became one of the first national online services to offer consumer access to many elements of the Internet, such as telnet, Usenet and gopher. Around this time, Delphi membership peaked at 125,000.

The service languished in 1993 after being bought by Rupert Murdoch's News Corporation, which in turn sold Delphi in 1996 to a group that included Bill Louden, former General Electric employee and founder of GEnie. Louden and company made Delphi accessible from the Internet, with Web pages for each member and forum.

This transition coincided with the elimination of membership fees, with the expectation that Web-based advertising would generate sufficient revenue to replace it. As with many dot-com era initiatives, reality fell short of expectations, and Delphi was soon for sale once again. Its management team merged with a company called Wellengaged to form Prospero Technologies, which in 2001 sold Delphi to a group that discontinued Web access. Prospero then repurchased Delphi just a year later and replaced the text-based access with a new Web interface that exists to this day, despite a buyout of Prospero in 2008 by Mzinga.

Delphi learned its lesson with its first attempt at an ad-based existence. Tony Ward, who has been a staff member on the service's Showbiz forum for more than a decade, notes that while the company does offer a free ad-based account, users must sign up for a paid account to get features such as an e-mail address, personal Web space, a blog, spell-checking, a custom signature and the ability to search old messages.

In this age of free Web communities such as Facebook, many still find Dephi a valuable service, says Ward: "I think a lot of people prefer the moderated message-board format over the free-for-all blog format that has become so prevalent in recent years. It's nice to know that most forums are well run and well organized thanks to their staff members. Some of the more popular Delphi forums get hundreds of messages per day. One, the Opinion Forum, gets over a thousand almost every day."

NEXT: Prodigy

The homegrown alternative: BBS

There was a time when even online services like CompuServe seemed cutting edge compared to dial-up bulletin board systems (BBSs), which were how many people got online back in the day. Starting in the late '70s, the average computer enthusiast could use specialized software and a modem to create a BBS. This host computer would wait for an incoming phone call and then present the caller's computer with a text interface used for accessing the host's files, posting messages, and chatting one-to-one with the board's sysop.

The first BBS was the CBBS, established in Chicago by Ward Christensen and Randy Suess. Christensen, who a year earlier had developed the XMODEM transfer protocol, used the Great Blizzard of 1978 as an opportunity to write the software.

BBSs were primitive by today's standards. Most systems had only a single dedicated phone line, limiting use to one caller at a time. More significantly, most BBSs did not talk to each other: A message posted on one computer could be read only on that computer, and e-mail could be sent only to other users of that same BBS.

BBSs were primitive by today's standards. Most systems had only a single dedicated phone line, limiting use to one caller at a time. More significantly, most BBSs did not talk to each other: A message posted on one computer could be read only on that computer, and e-mail could be sent only to other users of that same BBS. That said, many local systems ended up joining larger BBS networks such as FidoNet, which allowed them to access files and exchange e-mail with other BBSs.

Though many BBSs were run by hobbyists, a few commercial BBSs charged for access to hundreds of phone lines and gigabytes of data. (Some BBS software packages, such as TBBS, were themselves commercial products.) Several commercial BBSs evolved into full-fledged Internet service providers, but for the most part, the Internet quickly dwarfed these smaller networks into obsolescence.

At their height, there were 150,000 BBSs in North America alone; today, there are only a few hundred, most of which can be accessed via telnet. For more information, check out BBS: The Documentary, a three-DVD set that features interviews with many BBS legends.



Additional Resources
Forrester Consulting - Optimizing Users and Applications in a Mobile World
WHITE PAPER
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.

Read now.

Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Networking White Papers
Digital Transformation: Creating New Business Models Where Digital Meets Physical
Individuals and businesses alike are embracing the digital revolution. Social networks and digital devices are being used to engage government, businesses and civil...
Make the Connection: Better Network Connectivity Drives Transformation
Network connectivity is more than just plumbing. Leading organizations today see high-performance network connectivity as a critical enabler of competitive advantage, and not...
Virtualizing Government Infrastructure
All server virtualization solutions are not created equal. The more-with-less agenda for government agencies is tailor-made for server virtualization, which is evolving into...
Moving Service Management to SaaS
Today, organizations can enjoy similarly substantial benefi ts by migrating their IT service management functions to a software-as-a-service model. This paper shows how...
Achieving 360 Degree Network Visibility with Nimsoft
360° network visibility is critical for ensuring continuous availability of networks, servers, and applications-anything less could
have costly bottom-line implications.
All Networking White Papers
Networking Webcasts
Optimizing Networks for the Cloud
Join guest speaker, Rohit Mehra, IDC Director of Enterprise Communications Infrastructure, to explore current trends, discuss best practices for optimizing Data Center and...
Unified Communications 101
What's the best way to implement a unified communications solution for your organization?
Try the OptiView® XG on your network - FREE
The OptiView® XG is the first dedicated tablet with automated network and application analysis -- fastest way to root cause. XG raises the...
Apps QuickStart Series Part 2: Designing and Deploying SQL Server on VMware vSphere
Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as...
Apps QuickStart Series Part 1: Designing and Deploying Exchange 2010 on VMware vSphere
Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and...
All Networking Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs