Skip the navigation
News

Apple threatens to throw iTunes 'kill switch' on Palm Pre sync

Palm says move would be 'direct blow' to iTunes customers

By Gregg Keizer
June 17, 2009 12:42 PM ET

Computerworld - Apple made a thinly-veiled threat yesterday to owners of the Palm Pre, a new rival to the iPhone, that it can throw a "kill switch" at any time to deny them use of iTunes as their syncing software.

In a support document posted to its site Tuesday, Apple said it does "not provide support" for non-Apple hardware that tries to use iTunes for synchronizing content from a Mac or Windows PC.

"Apple is aware that some third-parties claim that their digital media players are able to sync with Apple software," the support document read. "However, Apple does not provide support for, or test for compatibility with, non-Apple digital media players and, because software changes over time, newer versions of Apple's iTunes software may no longer provide syncing functionality with non-Apple digital media players."

The Pre, which launched June 6 in the U.S., synchronizes with the host PC or Mac via iTunes by tricking Apple's software into "seeing" the Palm smartphone as an iPhone or iPod. Before the Pre's U.S. debut, Palm defended the end-around as an "easy and elegant way" for users to access music, photos and video content on their personal computers.

Today, Palm's reaction was different -- and defensive.

"Media sync is designed in the spirit of openness and access that Apple has actively supported with their move to make the iTunes catalog [digital rights management] free," a Palm spokesman said. "All kinds of companies support all kinds of ways to let people move their own data onto devices in some way ... [but] if Apple chooses to disable media sync, it will be a direct blow to its own iTunes customers who will be deprived of a seamless and familiar synchronization experience."

Apple's move may be imminent, according to Palm, which went out of its way to tick off options that Pre users can turn to if their smartphones are barred from iTunes.

"People would have some options: They can always stay with the current version of iTunes and continue to sync their music," the spokesman said in an e-mail. "The Pre also ships with a second option for transferring music and other media content to the device. And there are third-party applications we could consider too."

If Apple does throw a kill switch, it wouldn't be the first time that it's "bricked" a device with a software update. Three months after it introduced the first-generation iPhone, Apple warned users who were "jailbreaking" their phones that they were violating the license agreement and voiding their warranty.

In that incident, Apple also issued a threat: "The permanent inability to use an iPhone due to installing software is not covered under the iPhone's warranty."

Three days later, Apple shipped an iPhone update, Version 1.1.1, that disabled unlocked iPhones and wiped clean any evidence of unauthorized third-party applications.

Apple last updated iTunes on June 1, when it patched a critical security vulnerability and prepped the software for iPhone 3.0, which is slated to post for download later today.

Read more about Macintosh in Computerworld's Macintosh Topic Center.



Additional Resources
Forrester Consulting - Optimizing Users and Applications in a Mobile World
WHITE PAPER
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.

Read now.

Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Macintosh White Papers
Overcome Top 7 Admin Challenges of Active Directory
As Active Directory's role in the enterprise has drastically increased, so has the need to secure the data. Gain insight on creating repeatable,...
Insiders Can Ruin Your Company. Take Action.
Did you know that 80 percent of threats to an organization come from the inside? The threat from insiders is often overlooked in...
Top Solutions and Tools to Prevent Devastating Malware
Custom malware frequently goes undetected. According to Forrester Research, the best way to reduce risk of breach is to deploy file integrity monitoring...
Streamline Compliance and Increase ROI
Streamline, simplify, and automate compliance related activities; especially those that impact multiple business units. This white paper from NetIQ, outlines solutions that will...
X-Ray of the PCI Process-4 Proactive Steps
This white paper from Forrester Research Inc., helps break PCI into understandable components. Security and risk professionals will gain knowledge and insight into...
All Macintosh White Papers
Macintosh Webcasts
Optimizing Networks for the Cloud
Join guest speaker, Rohit Mehra, IDC Director of Enterprise Communications Infrastructure, to explore current trends, discuss best practices for optimizing Data Center and...
Apps QuickStart Series Part 2: Designing and Deploying SQL Server on VMware vSphere
Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as...
Apps QuickStart Series Part 1: Designing and Deploying Exchange 2010 on VMware vSphere
Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and...
Customer Spotlight: How IPC The Hospitalist Company Implemented Oracle on VMware
Have you been looking to hear about customer's experiences with the new VMware vCenter Site Recovery Manager product? View this webcast to learn...
Virtualize Business-Critical Applications with Confidence
Virtualizing business-critical applications has become a key focus for organizations as they move along their virtualization journey. With the launch of VMware vSphere®...
All Macintosh Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs