Skip the navigation
News

Web site offline as police, FBI investigate $10M extortion bid

Virginia health agency says all of its files have been backed up and secured

By Jaikumar Vijayan
May 7, 2009 12:01 PM ET

Computerworld - A week after a hacker claimed to have broken into a patient database and encrypted millions of prescription records at a Virginia health agency, its Web site remains offline except for a static Web page offering contact information.

Meanwhile, a statement released yesterday from the Virginia Department of Health Professions (DHP) said that all the data has been backed up and that the backup files have been secured.

A DHP spokeswoman said today that the decision to keep the agency's Web site offline was an effort to remain cautious while the state police and the FBI investigate the incident. The DHP is carrying on with all of its normal licensing and regulatory activities, but none of its online services are available, the spokeswoman said.

"Our Web applications will remain noninteractive until it is determined by experts both criminal and IT that it is completely safe for us to bring it back up," she said.

The agency disabled the Web site last Thursday after an alleged hacker posted a note claiming to have broken into the secure site for the Virginia DHP's Prescription Monitoring Program (PMP).

The note claimed the hacker had backed up and encrypted more than 8 million patient records and 35 million prescriptions from a PMP database and then deleted the original data. The hacker sought a $10 million ransom for the password to decrypt the data.

"Unfortunately for Virginia, their backups seem to have gone missing, too. Uhoh," the hacker is supposed to have said in his note, a copy of which was available on whistleblower site Wikileaks.org which was first to report the incident last Sunday. The note gave DHP officials one week to "pony up" the ransom. If it failed to do so, the hacker threatened to sell the data, which includes names, addresses and Social Security numbers, to the highest bidder.

After initially keeping mum about the incident, Virginia DHP Director Sandra Ryals late yesterday issued a statement (download PDF) confirming a criminal investigation "regarding a potential security breach" of the PMP database. The statement said the agency could not publicly disclose details of the incident because of the ongoing investigation. It also said all the has been "properly backed up and that these backup files have been secured."

"The entire DHP system has been shut down since Thursday to protect the security of the program data," the statement said.

The PMP was set up as a way for pharmacists and health care professionals to track prescription drug abuse, such as incidents of patients who go "doctor-shopping" to find more than one doctor to prescribe narcotics. According to a description of the program from a cached version of the site, there were more than 31.6 million records in the PMP database as of Jan. 1. Doctors, pharmacists and other authorized users make requests for data from the PMP database via a secure Web page, the description said.

A spokeswoman from the Virginia State Police today confirmed that it is investigating the reported breach along with the FBI. According to the spokeswoman, the state police were contacted by the DHP last Thursday.

"We immediately initiated an investigation into the allegations made in the extortion letter and any potential intrusions into the department's servers right way," she said. She would not comment further because the investigation is ongoing.

Read more about Security in Computerworld's Security Topic Center.



Additional Resources
Forrester Consulting - Optimizing Users and Applications in a Mobile World
WHITE PAPER
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.

Read now.

Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Security White Papers
Overcome Top 7 Admin Challenges of Active Directory
As Active Directory's role in the enterprise has drastically increased, so has the need to secure the data. Gain insight on creating repeatable,...
Insiders Can Ruin Your Company. Take Action.
Did you know that 80 percent of threats to an organization come from the inside? The threat from insiders is often overlooked in...
Top Solutions and Tools to Prevent Devastating Malware
Custom malware frequently goes undetected. According to Forrester Research, the best way to reduce risk of breach is to deploy file integrity monitoring...
X-Ray of the PCI Process-4 Proactive Steps
This white paper from Forrester Research Inc., helps break PCI into understandable components. Security and risk professionals will gain knowledge and insight into...
Identity Governance: The Business Imperatives
This white paper describes the business challenges and opportunities that are driving interest in Identity Governance while discussing considerations your organization should make...
All Security White Papers
Security Webcasts
Live Webcast
Playing Defense: Staying on Top of Your Disaster Recovery Game
When it comes to disaster recovery, rapidly growing data volumes, distributed computing models, and new technologies all combine to present an ever-changing playing...
Introduction to VMware vCenter Site Recovery Manager 5
Traditional disaster recovery solutions are often too expensive, complex and unreliable to meet business requirements. As a result, IT departments are hesitant to...
The Top Ten Secrets to Avoiding SAN Performance Problems
Maintaining peak performance while simultaneously addressing the root cause of SAN errors is challenging. Learn the most common SAN problems and explore new...
Deduplication Without Compromise
Go inside Quantum's scalable, high-performance, multi-protocol new DXi deduplication appliances, designed to make backup much more effective. Discover how the new future-proof DXi6700...
Director of Disk Products Discusses DXi6700
Discover how the new DXi 6700 series of deduplication appliances provide investment protection and a future-proof feature set, all while delivering fast, scalable,...
Playing Defense: Staying on Top of Your Disaster Recovery Game
When it comes to disaster recovery, rapidly growing data volumes, distributed computing models, and new technologies all combine to present an ever-changing playing...
All Security Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs