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EarthLink suffers Earth Day crash

April 22, 2009 12:00 PM ET

Network World - Internet service provider EarthLink Inc. was hit with a major outage on Wednesday, with users unable to access their e-mail or any Web pages hosted by the company.

(See slideshow: "Worst moments in network security history.")

The cause of the crash was unknown. The company's Web page was knocked offline, and its phone numbers have also apparently been disconnected. Inquiries to the company's public relations department were not immediately returned.

EarthLink users first started reporting problems with their e-mail accounts on Twitter at around 10:30 a.m. Eastern Time.

"Wake-up call to EarthLink," wrote "

"EarthLink down on Earth Day," noted tweeter QuiCacet. "Coincidence or dastardly conspiracy?"

Atlanta-based EarthLink serves an estimated 2.8 million subscribers in the U.S. The company provides several different kinds of connections, including dial-up, cable and Digital Subscriber Line. It also offers Web hosting and voice-over-IP services.


Reprinted with permission from

For more information about enterprise networking, go to NetworkWorld.com
Story copyright 2009 Network World, Inc. All rights reserved.

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