Skip the navigation
News

Banks, credit unions begin to sue Heartland over data breach

Cost of notifying customers, damages sought

By Jaikumar Vijayan
March 2, 2009 12:00 PM ET

Computerworld - In an indication of the legal troubles that companies can find themselves in over data breaches these days, several banks and credit unions have begun suing Heartland Payment Systems Inc. over its recently disclosed data breach.

In the six weeks since the potentially massive breach was disclosed, eight banks and credit unions have filed lawsuits against Heartland over its alleged failure to take adequate measures for protecting credit and debt cardholder data.

Heartland said on Jan. 20 that unknown intruders had broken into its network sometime last year and accessed payment card data belonging to an undisclosed number of customers. The breach, thought to possibly be the biggest ever disclosed, has already affected over 500 financial institutions, including a handful in the Bahamas, Bermuda and Canada.

The lawsuits seek compensation from Heartland for the costs that the financial institutions said they've had to bear in notifying affected customers about the breach and in reissuing new payment cards. The lawsuits also claim damages from Heartland for costs of the alleged fraud that the banks claimed have resulted from the breach.

One of the lawsuits was filed by Chimicles & Tikellis LLP in Haverford, Pa., on behalf of Amalgamated Bank in New York; Matadors Community Credit Union in Chatsworth, Calif.; GECU in El Paso, Texas; MidFlorida Federal Credit Union in Lakeland, Fla.; and Farmers State Bank in Marcus, Iowa.

Filed in federal court in New Jersey, the suit charged Heartland with violating the state's consumer protection statutes and for breach of implied contract. The complaint, filed on Feb. 20, also suggested that Heartland should have been the one sending out the notifications to the affected customers, not the card-issuing banks. "Instead of actively participating in resolving the problems that were caused as a result of its negligence and other misconduct, Heartland has essentially taken a backseat and shifted this burden to plaintiffs and class members," the complaint alleged.

Joseph Sauder, a partner with Chimicles & Tikellis, said the lawsuit seeks to recover, on behalf of all affected financial institutions, "the damage they have incurred as a result of the breach. It includes the cost of reissuing the cards and fraudulent activity."

Chimicles & Tikellis is also representing a resident of Woodbury, Minn., and others similarly affected in a separate class-action lawsuit against Heartland.

Sohmer & Stark LLC in Fairfield, N.J., filed another suit on behalf of Simpson, Kansas-based TriCentury Bank and Great Southern Bank in Springfield, Mo. Its complaint alleged that Heartland had been negligent in allowing malicious code to be placed on its processing systems and networks and in properly managing the encryption of cardholder data. The lawsuit also noted Heartland's omissions in failing to implement or comply with the Payment Card Industry Data Security Standard, which is mandated by the card companies.



Additional Resources
Forrester Consulting - Optimizing Users and Applications in a Mobile World
WHITE PAPER
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.

Read now.

Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Cybercrime and Hacking White Papers
Streamline Compliance and Increase ROI
Streamline, simplify, and automate compliance related activities; especially those that impact multiple business units. This white paper from NetIQ, outlines solutions that will...
Protecting Point of Sale Systems from Targeted Attack
If you are responsible for protecting retail systems, download this case study to learn how this retailer eliminated the threat of malware on...
From the Frontline - Preventing APT
Is your company's network secure? Are your endpoints and servers secured? Before you answer, read this case study on a US Military Command...
Stop Hackers Before They Attack
Hacktivism, Identify Theft, Financial Gain, Cyber War - regardless of motivation, stopping today's hackers requires a new proactive approach to protecting endpoints. Learn...
The four rules of complete web protection
As an IT manager you've always known the web is a dangerous place. But with infections growing and the demands on your time...
All Cybercrime and Hacking White Papers
Cybercrime and Hacking Webcasts
WikiLeaks: How am I Affected?
The latest WikiLeaks episode has raised questions about how organizations and governments protect their sensitive information. While this incident was isolated, it has...
Optimizing Networks for the Cloud
Join guest speaker, Rohit Mehra, IDC Director of Enterprise Communications Infrastructure, to explore current trends, discuss best practices for optimizing Data Center and...
Apps QuickStart Series Part 2: Designing and Deploying SQL Server on VMware vSphere
Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as...
Apps QuickStart Series Part 1: Designing and Deploying Exchange 2010 on VMware vSphere
Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and...
Customer Spotlight: How IPC The Hospitalist Company Implemented Oracle on VMware
Have you been looking to hear about customer's experiences with the new VMware vCenter Site Recovery Manager product? View this webcast to learn...
All Cybercrime and Hacking Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs