Debit-card processor claims data breach part of bigger fraud
Company found evidence of malicious software that compromised card data on its network
Network World - Heartland Payment Systems, the Princeton, N.J.-based provider of credit and debit processing, payment and check management services, today disclosed that it has been the victim of a data breach.
Executives said that, after being alerted by Visa and MasterCard of suspicious activity surrounding processed card transactions, the company last week found evidence of malicious software that compromised card data that crossed Heartland's network, .
(Read related Buzzblog: Spate of bank warnings related?)
"We understand that this incident may be the result of a global cyberfraud operation, and we are cooperating closely with the United States Secret Service and Department of Justice," said Robert H.B. Baldwin Jr., Heartland's president and CFO. Baldwin said about 100 million card transactions per month occur on the affected systems which handle processing for merchants and businesses.
Heartland has set up a Web site to provide information about the data breach, and it advised cardholders to examine their monthly statements and report suspicious activity to their card issuers. Heartland does not believe that its payroll or micropayments operations were affected by the data breach.
Baldwin says the computer forensics examinations conducted by the company have uncovered evidence of multiple instances of malicious software on the Heartland network, although he didn't disclose the exact number of identified instances.
Baldwin apologized for the inconvenience caused by the situation in which customers' card numbers and, in some cases, names, were stolen.
The company is taking steps to improve its network security by adding what it referred to as "a next-generation program designed to flag network anomalies in real time" to better identify possible criminal activity, but it didn't go into details.



- Excel 2010 Cheat Sheet
- Register for this Computerworld Insider Cheat Sheet and gain access to hundreds of premium content articles, guides, product reviews and more.
- Overcome Top 7 Admin Challenges of Active Directory
- As Active Directory's role in the enterprise has drastically increased, so has the need to secure the data. Gain insight on creating repeatable,...
- Insiders Can Ruin Your Company. Take Action.
- Did you know that 80 percent of threats to an organization come from the inside? The threat from insiders is often overlooked in...
- Top Solutions and Tools to Prevent Devastating Malware
- Custom malware frequently goes undetected. According to Forrester Research, the best way to reduce risk of breach is to deploy file integrity monitoring...
- X-Ray of the PCI Process-4 Proactive Steps
- This white paper from Forrester Research Inc., helps break PCI into understandable components. Security and risk professionals will gain knowledge and insight into...
- Identity Governance: The Business Imperatives
- This white paper describes the business challenges and opportunities that are driving interest in Identity Governance while discussing considerations your organization should make... All Security White Papers
- Live Webcast
Playing Defense: Staying on Top of Your Disaster Recovery Game - When it comes to disaster recovery, rapidly growing data volumes, distributed computing models, and new technologies all combine to present an ever-changing playing...
- Introduction to VMware vCenter Site Recovery Manager 5
- Traditional disaster recovery solutions are often too expensive, complex and unreliable to meet business requirements. As a result, IT departments are hesitant to...
- The Top Ten Secrets to Avoiding SAN Performance Problems
- Maintaining peak performance while simultaneously addressing the root cause of SAN errors is challenging. Learn the most common SAN problems and explore new...
- Deduplication Without Compromise
- Go inside Quantum's scalable, high-performance, multi-protocol new DXi deduplication appliances, designed to make backup much more effective. Discover how the new future-proof DXi6700...
- Director of Disk Products Discusses DXi6700
- Discover how the new DXi 6700 series of deduplication appliances provide investment protection and a future-proof feature set, all while delivering fast, scalable,...
- Playing Defense: Staying on Top of Your Disaster Recovery Game
- When it comes to disaster recovery, rapidly growing data volumes, distributed computing models, and new technologies all combine to present an ever-changing playing... All Security Webcasts