Skip the navigation
Opinion

Plane lands on the Hudson, and Twitter documents it all

By Ian Lamont
January 15, 2009 12:00 PM ET

Industry Standard - Wednesday night, I took the red-eye back to Boston, and during the safety demonstration, I wondered: Would the passengers on board a commercial passenger jet really have much of a chance of surviving an emergency landing on the water?

Now I know the answer, thanks to Twitter: Yes, they would.

Less than two hours ago, a US Airways jet made a water landing on New York's Hudson River, shortly after departing from La Guardia Airport. I found out about it via a Wall Street Journal e-mail alert that was sent out at 3:52 in the afternoon, about 25 minutes after it happened, and I immediately checked my regular breaking news sources. Nothing on Google News. CNN.com had a brief story that repeated the details of the WSJ alert, and a grainy screen capture from a local television news report, showing a partially submerged plane surrounded by boats. I followed the link through to the ABC affiliate but there was no live video or even an older video report.

But this is where it gets interesting.

A colleague in San Francisco IM'd me a Flickr link. It was a mirror of a picture that had been posted to Twitter by someone on a passing ferry, and it told a story that the professional news organizations had thus far missed:

People had survived the crash. Scores were standing on the wing, or exiting one of the front doors into a gray rubber life raft, or the inflatable escape slide. I counted 34 on the wing, and 11 on the boat/slide. At least three of them were wearing what appeared to be the yellow life jackets stowed under the seats -- the ones in the safety demonstrations that require passengers to connect straps and pull down a red tab or blow into a tube to inflate.

The picture was taken by Twitter user Janis Krums, who posted the picture to Twitpic. He was on the scene before the TV cameras arrived and was able to inform Twitter users that people had survived and that rescuers were trying to pick them up ("There's a plane in the Hudson. I'm on the ferry going to pick up the people. Crazy.")

There was more Twitter information, too. Plane-related tweets accounted for eight of the 10 top "trending topics" (Hudson River, MSNBC, US Airways, LaGuardia, etc.) Clicking through to them led to reactions from thousands of concerned people, and brief updates from some of them about what had happened, including references to reports that everyone had survived and that officials believed a flock of birds had been sucked into -- and thereby disabled -- two of the plane's engines during takeoff.

Google News had nothing at that early stage, and even Google Hot Trends -- which serves a similar function to Twitter's trending topics -- had nothing on crash at first.

Of course, both of these Google services and the mainstream media will catch up. But today, Twitter was on the scene right away, and caught many details before any other media outlet or major online service.

Reprinted with permission from The Industry Standard. Story Copyright 2009 The Industry Standard. All rights reserved.
Additional Resources
Forrester Consulting - Optimizing Users and Applications in a Mobile World
WHITE PAPER
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.

Read now.

Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Networking White Papers
Digital Transformation: Creating New Business Models Where Digital Meets Physical
Individuals and businesses alike are embracing the digital revolution. Social networks and digital devices are being used to engage government, businesses and civil...
Make the Connection: Better Network Connectivity Drives Transformation
Network connectivity is more than just plumbing. Leading organizations today see high-performance network connectivity as a critical enabler of competitive advantage, and not...
Virtualizing Government Infrastructure
All server virtualization solutions are not created equal. The more-with-less agenda for government agencies is tailor-made for server virtualization, which is evolving into...
Moving Service Management to SaaS
Today, organizations can enjoy similarly substantial benefi ts by migrating their IT service management functions to a software-as-a-service model. This paper shows how...
Achieving 360 Degree Network Visibility with Nimsoft
360° network visibility is critical for ensuring continuous availability of networks, servers, and applications-anything less could
have costly bottom-line implications.
All Networking White Papers
Networking Webcasts
Optimizing Networks for the Cloud
Join guest speaker, Rohit Mehra, IDC Director of Enterprise Communications Infrastructure, to explore current trends, discuss best practices for optimizing Data Center and...
Unified Communications 101
What's the best way to implement a unified communications solution for your organization?
Try the OptiView® XG on your network - FREE
The OptiView® XG is the first dedicated tablet with automated network and application analysis -- fastest way to root cause. XG raises the...
Apps QuickStart Series Part 2: Designing and Deploying SQL Server on VMware vSphere
Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as...
Apps QuickStart Series Part 1: Designing and Deploying Exchange 2010 on VMware vSphere
Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and...
All Networking Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs