Zune chokes on leap-year bug
The bug disabled the players on Dec. 31, the last day of a leap year
IDG News Service - Microsoft Corp.'s Zune 30GB music player just wasn't ready for a leap year.
That's what owners of the devices discovered Wednesday morning when they awoke to find their players frozen and unworkable.
The problem turned out to be "a bug in the internal clock driver related to the way the device handles a leap year," Microsoft Zune spokesman Matt Akers said in a posting to Zune forums Wednesday. The issue does not affect all Zune players, but all models of the Zune 30GB are potentially affected, he said.
Zune is Microsoft's alternative to Apple's popular iPod devices.
The bug disabled the players on Dec. 31, the last day of a leap year. Microsoft expects that the bug will resolve itself by Jan. 1, when the device's internal clock will reset itself.
"By [Thursday] you should allow the battery to fully run out of power before the unit can restart successfully, then simply ensure that your device is recharged, then turn it back on," Akers said. "If you're a Zune Pass subscriber, you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device."
For those who can't wait that long, Microsoft support engineer Corey Gouker has posted instructions on how to fix the problem on his personal blog. But he doesn't recommend that people follow them, because they involve opening the player, which voids the warranty.
Microsoft says it will issue a bug fix for the device so that this problem won't occur again in 2012, the next leap year.
- 15 Non-Certified IT Skills Growing in Demand
- How 19 Tech Titans Target Healthcare
- Twitter Suffering From Growing Pains (and Facebook Comparisons)
- Agile Comes to Data Integration
- Slideshow: 7 security mistakes people make with their mobile device
- iOS vs. Android: Which is more secure?
- 11 sure signs you've been hacked
- The Critical Role of Support in Your Enterprise Mobility Management Strategy Most business leaders underestimate the importance of tech support when they choose an EMM solution. Here's what to put on your checklist.
- Separating Work and Personal at the Platform Level: How BlackBerry Balance Works BlackBerry® Balance™ separates work from personal on the same mobile device, right at a platform level. Find out how it can work for...
- Protection for Every Enterprise: How BlackBerry Security Works Get an IT-level review of BlackBerry® Security, addressing data leakage protection, certified encryption, containerization and much more.
- Future Focus: What's Coming in Enterprise Mobility Management (EMM) Find out why Enterprise Mobility Management (EMM) solutions that are truly future-ready must be designed to enable Machine-to-Machine (M2M) capabilities and much more.
- Live Webcast On-demand webinar: "Mobility Mayhem: Balancing BYOD with Enterprise Security" Check out this on-demand webinar to hear Sophos senior security expert John Shier deep dive into how BYOD impacts your enterprise security strategy...
- Live Webcast Unmasking the Differences between Consumer and Enterprise File Sync & Share The consumerization of IT combined with the rapid pace of the modern mobile workplace is forcing enterprise IT teams to evaluate file sync...
- Live Webcast Workforce Mobilization for Improved Productivity A mobility research director from Aberdeen discusses reasons for extending legacy applications to mobile devices, and an integration strategist from Attachmate shows how...
- Getting Ready for BlackBerry Enterprise Service 10.2 Find out how BlackBerry® Enterprise Service 10 helps organizations address the full spectrum of EMM challenges, while balancing the needs of both the...
- Containerization Options: How to Choose the Best DLP Solution for Your Organization This webcast outlines a framework for making the right choice when it comes to containerization approaches, along with the pros and cons of... All Mobile/Wireless White Papers | Webcasts