Skip the navigation
News

Amazon warns customers of infected digital photo frames

Samsung's November alert prompts online retailer to warn Windows XP users of malware on driver CD

By Gregg Keizer
December 29, 2008 12:00 PM ET

Computerworld - Amazon.com Inc. last week warned customers running Windows XP that a Samsung digital photo frame it sold until earlier this month might have come with malware on the driver installation CD.

An Amazon.com customer posted the warning a week ago to the online retailer's user forum. In its note to customers, Amazon.com said that a Samsung advisory had been issued for the SPF-85H, an 8-in. digital photo frame that Amazon sold for approximately $150 starting in October.

The Samsung SPF-85H is no longer available on Amazon.com.

"We have recently learned that Samsung has issued an alert. ... Our records indicate that you have purchased one of the digital photo frames through the Amazon.com website and are therefore affected by this alert," said Amazon in the note.

Samsung released its advisory (download PDF) on Nov. 27 and listed five photo frame models as being affected: SPF-75H, SPF-76H, SPF-85H, SPF-85P and SPF-105P.

According to Samsung's alert, "a batch of Photo Frame Driver CDs contain a worm virus in the Frame Manager software. This is a risk of the customers host PCs being infected with this worm virus."

Samsung did not specify how the malware got on the CD, or how it escaped the company's quality control checks.

Amazon's advisory identified the malware as W32.Sality.AE, the name assigned by Symantec Corp. Security vendors McAfee Inc. and Trend Micro Inc. have pegged the malware with the names W32/Sality and Troj_Agent.xoo, respectively. Symantec's write-up said W32.Sality.AE was a "downloader" -- a malicious program that, once installed, downloads even more malevolent attack code.

Most security companies said that the malware -- variously labeled as a virus or a Trojan -- was first spotted in the wild last August, although some reported earlier variations as far back as mid-2007.

Amazon recommended that people who purchased a Samsung photo frame should download an updated -- and theoretically malware-free -- version of the Windows XP edition of Frame Manager from Samsung's support site.

Only users running Windows XP are at risk, Samsung and Amazon said; Windows Vista is immune.

Hardware with malware has almost become a holiday tradition. Last January, for example, Best Buy Co. admitted that it had sold infected digital picture frames under its in-house Insignia brand during late 2007. Best Buy yanked the 10.5-in. frames from its stores but did not issue a recall.

Read more about Security in Computerworld's Security Topic Center.



Additional Resources
Forrester Consulting - Optimizing Users and Applications in a Mobile World
WHITE PAPER
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.

Read now.

Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Security White Papers
Overcome Top 7 Admin Challenges of Active Directory
As Active Directory's role in the enterprise has drastically increased, so has the need to secure the data. Gain insight on creating repeatable,...
Insiders Can Ruin Your Company. Take Action.
Did you know that 80 percent of threats to an organization come from the inside? The threat from insiders is often overlooked in...
Top Solutions and Tools to Prevent Devastating Malware
Custom malware frequently goes undetected. According to Forrester Research, the best way to reduce risk of breach is to deploy file integrity monitoring...
X-Ray of the PCI Process-4 Proactive Steps
This white paper from Forrester Research Inc., helps break PCI into understandable components. Security and risk professionals will gain knowledge and insight into...
Identity Governance: The Business Imperatives
This white paper describes the business challenges and opportunities that are driving interest in Identity Governance while discussing considerations your organization should make...
All Security White Papers
Security Webcasts
Live Webcast
Playing Defense: Staying on Top of Your Disaster Recovery Game
When it comes to disaster recovery, rapidly growing data volumes, distributed computing models, and new technologies all combine to present an ever-changing playing...
Introduction to VMware vCenter Site Recovery Manager 5
Traditional disaster recovery solutions are often too expensive, complex and unreliable to meet business requirements. As a result, IT departments are hesitant to...
The Top Ten Secrets to Avoiding SAN Performance Problems
Maintaining peak performance while simultaneously addressing the root cause of SAN errors is challenging. Learn the most common SAN problems and explore new...
Deduplication Without Compromise
Go inside Quantum's scalable, high-performance, multi-protocol new DXi deduplication appliances, designed to make backup much more effective. Discover how the new future-proof DXi6700...
Director of Disk Products Discusses DXi6700
Discover how the new DXi 6700 series of deduplication appliances provide investment protection and a future-proof feature set, all while delivering fast, scalable,...
Playing Defense: Staying on Top of Your Disaster Recovery Game
When it comes to disaster recovery, rapidly growing data volumes, distributed computing models, and new technologies all combine to present an ever-changing playing...
All Security Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs