Skip the navigation
News

Microsoft e-mails show 'Vista Capable' changes helped Intel

Former exec feared move would be 'misleading to customers'

By Gregg Keizer
November 14, 2008 12:00 PM ET

Computerworld - Pressured by Intel Corp., Microsoft Corp. relaxed the rules for a crucial Windows Vista marketing program -- a move that let the chip maker sell older graphics chip sets that were incapable of meeting the original requirements, internal e-mails show.

The move angered some Microsoft executives, including the then-head of Windows development, who said it would mislead customers.

In a motion unsealed Thursday in the ongoing "Windows Vista Capable" class-action lawsuit, the plaintiffs used an exchange of messages between Microsoft and Intel to back their claim that the former deceived customers who later bought machines equipped with the latter's older chip sets.

The Intel 915 chip sets -- on-the-motherboard integrated graphics that provided less-powerful graphics support than a separate graphics card -- were unable to run Aero, Vista's flashy new graphics interface. According to the e-mails, PCs using the Intel 915 chip sets initially did not qualify as Vista Capable because they could not meet the requirements of the Windows Device Driver Model (WDDM), the revamped driver architecture that debuted in Vista.

When Intel found out that Microsoft wanted to jump-start the Vista Capable campaign on April 1, 2006, three months earlier than expected, it complained to Microsoft, saying that it wouldn't have enough higher-end chip sets available to sell to computer makers.

"An April 1st date in retail means a significant change in terms of our ability to meet demand with Vista-ready parts and in short will cost us significant business," said Renee James, the Intel executive who was the primary liaison between the two firms, in a message quoted in the plaintiffs' motion. "While I do not want to discuss volume and $$ on e-mail, it is material to our business, and we do not understand Microsoft's motivation to change the previously agreed upon date."

Four days later, James dropped the name of Intel CEO Paul Otellini in another message to Will Poole, who at the time was responsible for the client version of Windows. "[Paul] doesn't understand why the date changed, and we don't accept it as just 'labels on boxes,' as the implication is these machines will be made to work someday and nobody has done any test or validation, and we do not think the potential liability of a consumer claim is a good idea."

In a filing last month, Microsoft argued that its CEO, Steve Ballmer, should not have to testify in the class-action case. However, the company acknowledged that the firms' chief executives had talked about the issue. The motion filed yesterday noted that Otellini had sent a thank-you note to Ballmer. Microsoft has denied that Ballmer had any direct involvement in the relaxing of Vista Capable requirements, saying that it was the decision of his subordinates, including Poole.



Additional Resources
Forrester Consulting - Optimizing Users and Applications in a Mobile World
WHITE PAPER
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.

Read now.

Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Windows White Papers
VMware View Optimization Guide for Windows 7
This document provides guidelines for configuring a standard Windows 7 image to be used within a VMware View™ environment, providing administrators with the...
Microsoft Volume Licensing Comparison - Small/Med. Business
This quick-reference document lets small and medium organizations (i.e. those with five or more devices) to easily compare the available Microsoft Volume Licensing...
Microsoft Volume Licensing Comparison - Enterprise
With this quick-reference document, you can easily compare the available Microsoft Volume Licensing programs for enterprise organizations with 250+ devices, and tailor a...
Microsoft Open Value Program Guide
In this overview, see how Microsoft Open Value provides a flexible, affordable way for small to midsize organizations (i.e. those with five or...
HP Software Licensing & Management Solutions for Microsoft
See how HP Software Licensing & Management Solutions (SLMS) can help you identify the best Microsoft licensing program for your needs, get the...
All Windows White Papers
Windows Webcasts
Optimizing Networks for the Cloud
Join guest speaker, Rohit Mehra, IDC Director of Enterprise Communications Infrastructure, to explore current trends, discuss best practices for optimizing Data Center and...
Apps QuickStart Series Part 2: Designing and Deploying SQL Server on VMware vSphere
Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as...
Apps QuickStart Series Part 1: Designing and Deploying Exchange 2010 on VMware vSphere
Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and...
Customer Spotlight: How IPC The Hospitalist Company Implemented Oracle on VMware
Have you been looking to hear about customer's experiences with the new VMware vCenter Site Recovery Manager product? View this webcast to learn...
Virtualize Business-Critical Applications with Confidence
Virtualizing business-critical applications has become a key focus for organizations as they move along their virtualization journey. With the launch of VMware vSphere®...
All Windows Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs