Apple asks judge to make iPhone lawsuit moot
Dropped-call suit should be dismissed since unhappy users didn't seek refund, lawyers say
October 11, 2008 12:00 PM ETComputerworld - Apple Inc. has asked a federal judge to dismiss a lawsuit brought by dissatisfied iPhone 3G owners because they did not ask the company to repair their iPhones or refund their money, according to court papers made public on Friday.
In the motion, Apple's lawyers moved to dismiss the suit filed in August by an Alabama woman who said her iPhone 3G dropped calls, couldn't reliably connect to AT&T Inc.'s network and was slower than advertised.
"The defective iPhone 3G appeared to connect to the 3G standard and protocol less than 25% of the time," Jessica Smith's suit said. "Additionally, [the] plaintiff experienced an inordinate amount of dropped calls." Smith was later joined by another iPhone owner, Wilton Triggs, in the lawsuit, which has also sought class-action status.
IPhone users began complaining about making calls and keeping a connection within days of the smart phone's July 11 debut. Since then, Apple has released a pair of iPhone software updates, including one in September that seemed to solve network problems for some users.
On Friday, however, Apple said the lawsuit should be tossed out.
"Plaintiffs' amended complaint conspicuously omits one critical condition precedent to all three causes of action: an allegation that they contacted Apple to seek a repair of the alleged defects or a replacement iPhone 3G under Apple's one-year limited warranty," Apple's attorneys argued.
By Alabama law, as well as the terms of Apple's warranty, consumers are required to ask for repair, a replacement or a refund before filing a lawsuit, Apple said. "Plaintiffs do not allege that they notified Apple of the alleged problems they experienced or otherwise attempted to obtain a repair or replacement under warranty," the motion continued. "Instead, plaintiffs allege that Apple is generally 'aware of the above-stated defects' and has 'attempted to undertake corrective action too late with little or no success.'"
Apple's motion for dismissal cited sections of the Alabama Commercial Code, Apple's own warranty and other legal precedents in moving that the judge make Smith's lawsuit moot.
Two weeks after Smith sued Apple, a New Jersey man filed a separate lawsuit in federal court. Like Smith, Eulardi Tanseco said his iPhone dropped calls and wouldn't consistently connect with AT&T's network.
Apple has not filed a response to those charges.
Apple
Additional Resources



White Papers & Webcasts
The Tripwire HIPAA Solution: Meeting the Security Standards Set Forth in Section 164
Learn how you can meet the detailed technical requirements of HIPAA and delivers continuous compliance.
Extending Client Refresh - 11 Steps to Maximize Savings
Register Now!
Confidently Meet Compliance Requirements
Download this Resource Now!
Lower the Cost and Complexity of a Mobile Workforce through Automation
Download This Resource Now!
Getting in Compliance with Government Data Regulations
Learn about various regulations and how to comply with them when you read this white paper from VeriSign.
Managing Mobility: Improve Data Security, Compliance and Manageability
Download This Resource Now!
Maximizing Site Visitor Trust Using Extended Validation SSL
Provide site visitors visual cues that indicate your site is legitimate with Extended Validation (EV) SSL available from VeriSign.
Consolidate Your Servers and Storage to Lower Costs with Oracle Database 11g
Register for this webcast!
Authentication as a Service by Forrester Research
Learn more about Authentication-as-a-Service today!
The Commercialization of ITIL: Lessons Learned
Register for this event today!
