Users split over iPhone 2.1's impact on 3G dropped calls
Some say they're happy, others say connection problems have worsened
Computerworld - A day after Apple Inc. released its iPhone 2.1 update, users were split on whether the new software improves 3G reception and cuts the number of dropped calls, a major goal of the release that CEO Steve Jobs promised earlier in the week.
Jobs' pledge that the Friday update would mean "fewer dropped calls" was aimed at iPhone 3G owners who have complained since its July launch of trouble keeping a connection with mobile carriers' faster networks. Yesterday, iPhone 2.1's release notes echoed Jobs' promise, saying that the update would result in a "decrease in call set-up failures and dropped calls."
However, reaction to iPhone 2.1 was mixed on Apple's own support forum. Unlike the response after the release of iPhone 2.0.2 last month -- most users reported that the update did not fix 3G reception issues -- by Saturday, it was apparent that users were divided over 2.1.
Some reported improved 3G reception -- a few said the difference was dramatic -- while others said they were still experiencing significant problems making calls.
"I have better signal in my home than usual, [and] I have had no failed calls so far. Great update," said "tsmithband", one of many on Apple's iPhone support forum who said they were happy with the update.
Another user, "boston_turtle," seconded that on Saturday. "I just updated and then got a call. Usually, any walking around in my apartment would drop the call. This time, it stayed on and had good quality."
But others were remain frustrated.
"Just loaded 2.1 and made a phone call," said a user with the alias "Victor98109" on Friday morning, just hours after the update was posted for download. "Call dropped three times. I don't know how the other 'fixes' work, but the main one of dropped calls does not work with this update."
Others said they encountered even more dropped calls than before. "Ever since I updated to 2.1, my calls are dropping more often than not," a user identified as "Mike295855" said Saturday morning. "I am really upset because I thought this was going to be fixed."
- Mission Critical: Managing Mobile Applications & Content Smartphones, tablets and other mobile devices have become embedded in enterprise processes, thanks to the consumerization of IT and a new generation of...
- Securing Mobility, From Device to Network At one time, the process of managing and securing mobile devices and applications was fairly straightforward. Most organizations worried about one application (email)...
- Planning for Mobile Success Many organizations are seeing clear and quantifiable benefits from the deployment of mobile technologies that provide access to data and applications any time,...
- The Challenges and Opportunities of Mobile Application Development Nearly all business users now demand mobile devices--their own or company-owned--along with anywhere access to corporate applications and data. What turns mobile devices...
- Keep Servers Up and Running and Attackers in the Dark An SSL/TLS handshake requires at least 10 times more processing power on a server than on the client. SSL renegotiation attacks can readily...
- On Demand: Mastering the Art of Mobile Content Management Mobile device usage in the enterprise has skyrocketed, and it continues to escalate. IT must answer to users who demand access to their... All Macintosh White Papers | Webcasts