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Brief: AT&T suffers 3G, EDGE outage

Customers complain; service restored around noon EDT

September 3, 2008 12:00 PM ET

Active Comments
Texas Technoman says: Edge performance is so horrible that it's hard to tell sometimes if it is "up" or "down" anyway. Tested a...
ScottInTheOC says: Well I lost 3G/Edge access about 20 minutes ago here in Southern California at around 11:00-11:15 local time. Anyone else...


Computerworld - AT&T Inc. has fixed a router problem that caused an outage affecting the company's EDGE and 3G networks this morning in the U.S.

Users began complaining of a widespread wireless outage as early as 5:54 a.m. EDT, according to AT&T wireless customer forums. More than 100 comments from annoyed users were posted in the forum earlier today, before the problem was resolved.

An AT&T spokesman acknowledged that the network experienced a routing problem that was corrected at around noon Eastern.

Although the spokesman said the issue largely affected customers in the Northeast, those posting comments about it in AT&T forums said they were located in Philadelphia, Northern Virginia, Washington, D.C., and as far west as Wisconsin and Illinois.

Read more about mobile and wireless in Computerworld's Mobile and Wireless Knowledge Center.



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