Skip the navigation
News

New Orleans IT departments brace for Gustav

These four organizations survived Katrina and explain how they are more prepared this time

By Todd R. Weiss
August 29, 2008 12:00 PM ET

Computerworld - As tropical storm Gustav approaches hurricane strength and heads toward the Gulf Coast, the IT lessons learned from the devastating Hurricanes Katrina and Rita that smashed New Orleans and other areas in 2005 are on the minds of many worried IT managers.

"We definitely have concerns about it, especially after what happened three years ago," said David Avgikos, president of Digimation Inc., a 3-D digital animation software company in St. Rose, La., 10 miles west of New Orleans. "We don't have to be told twice."

In 2005, when the two hurricanes hit the city in quick succession, Digimation was knocked out of business for a week, and its electrical power and Web site weren't restored for two weeks. For Avgikos, those events were lessons learned.

Today, all of the company's approximately 50 PCs and servers are backed up to a main server, which is then backed up to a 1TB USB-connected drive that goes out the door with the last employee who is evacuating in the event of an emergency, he said. That employee also takes an "emergency box" that includes additional DVD backups.

And the company's Web site, which was hosted in-house when Katrina and Rita struck, are now farmed out to a remote hosting company far from New Orleans so the Web site stays in operation even if the business is being affected by an emergency.

"Now, in the worst-case scenario, wherever we locate to, we can go to the nearest Best Buy and get what we need to be up and running in a few hours," Avgikos said.

The company's e-mail server is remotely located, too, to ensure that e-mail access is available from wherever the company's 12 employees are in the event of an emergency.

Loyola makes more preparations

Meanwhile, at Loyola University's New Orleans campus, a key new IT disaster recovery component has been added since the 2005 hurricanes. It is an intermediate site hosted at an out-of-state location set up to maintain communications and a simplified version of the school's Web site that's available with a simple DNS change.

"We had a very full-fledged disaster recovery plan prior to Katrina," said Bret Jacobs, executive director of IT at the school. But even so, what Loyola learned from those earlier storms was that even more preparations were needed.

"Because of Katrina, we lost power in New Orleans for an extended period of time, and we realized that we wanted to keep that particular presence on the World Wide Web all the time," Jacobs said. To do that, the school added the intermediate site for a third level of redundancy in an emergency.



Additional Resources
Forrester Consulting - Optimizing Users and Applications in a Mobile World
WHITE PAPER
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.

Read now.

Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Business Continuity White Papers
TechRepublic: Cloud Computing - Potential Value for Your Company?
Content provided by Google

Imagine a world without the hassle of licenses and hardware management - cloud computing makes this possible. Learn more about...
Forrester Analyst White Paper "The State of Enterprise Disaster Recovery Preparedness 2011"
This report outlines five trends that enterprises are architecting to better equip their DR solutions today including: secondary site configuration and separation, cloud...
Forrester Wave Report
Improvements in disaster recovery plans and broad business continuity strategies are top-of-mind concerns for leading enterprises today and recovery time is now measured...
Data Dedupe: It's not a question of if, rather where and when!
There is no such thing as a data or information recession! Data keeps growing in almost every economic climate. Fixed or shrinking budgets...
ESG: What's Changed with BC and DR?
To succeed and thrive, today's organizations must create network environments that enable them to continue operations or recover in the shortest possible time....
All Business Continuity White Papers
Business Continuity Webcasts
Customer Spotlight: How IPC The Hospitalist Company Implemented Oracle on VMware
Have you been looking to hear about customer's experiences with the new VMware vCenter Site Recovery Manager product? View this webcast to learn...
Virtualizing Microsoft and Oracle on VMware vSphere: Benefits and Best Practices
Virtualizing business-critical applications is an essential step in your journey to the cloud. Microsoft SQL Server, Exchange and SharePoint, and Oracle applications, are...
Optimizing Networks for the Cloud
Join guest speaker, Rohit Mehra, IDC Director of Enterprise Communications Infrastructure, to explore current trends, discuss best practices for optimizing Data Center and...
Apps QuickStart Series Part 2: Designing and Deploying SQL Server on VMware vSphere
Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as...
Apps QuickStart Series Part 1: Designing and Deploying Exchange 2010 on VMware vSphere
Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and...
All Business Continuity Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs