Review: The iPhone 3G was worth the wait
'It is a generational leap forward that raises the bar,' says Ryan Faas
Computerworld - As I write this, my new white 16GB iPhone 3G is in the process of syncing about 10GB of music from my iTunes library. This is my second sync. Although I was one of the lucky ones able to both buy and eventually activate an iPhone 3G on Friday, I at first opted to copy over just the paltry 2GB of music that was stored on my first-generation 4GB iPhone along with my e-mail accounts and a handful of applications from the App Store. Having waited close to four hours in line at a New York AT&T store, close to 20 minutes for the purchase process, and another four-plus hours attempting to activate my iPhone at home via iTunes, I simply couldn't wait for a full sync before putting my iPhone through its paces.
I had already done enough waiting for one day. It was time to find out whether that time in line was worth it. (See our complete coverage of the iPhone 3G launch.)
Waiting is the hardest part
For anyone buying and activating a new iPhone 3G, Friday was all about waiting. In a scene repeated to various degrees at numerous AT&T and Apple stores nationwide, I spent hours in line. My waiting began about 6 a.m. Friday when I arrived at a suburban AT&T store and found about a dozen people already in line. (Two of them had been waiting in the parking lot since 11 p.m. Thursday and were amazingly still awake when they headed home 12 hours later). Being near the front of the line, I expected no real issues snagging an iPhone, though I figured I might have to wait for an hour or more after the store opened.
Everything seemed to unfold as expected: the AT&T employees put out new demo iPhones and a worker came down the line to verify upgrade eligibility for existing AT&T customers; he also explained the contract requirements to customers and kept a running tally of who was planning to buy which model. After about the 30th customer, he indicated that the store might not have enough stock for everyone.
The doors opened just after 8 a.m. and four customers were ushered inside. Those of us left in line soon began to wonder if things were going smoothly as our wait continued past the half-hour mark. Eventually, we were told that "systems" were running slowly and we should be patient. As more time elapsed, a couple of buyers went home. Others were allowed inside, but we were told that there was a nationwide issue with iTunes and the process of "unbricking" the new iPhones. Finally, we were told we could buy and activate a new iPhone 3G but would have to go home to unbrick it through iTunes on our computers. So much for the ballyhooed in-store activation taking no more than 15 to 20 minutes.
- Continuing coverage: Apple launches the iPhone 3G
- 11 cool new apps for the iPhone
- Review: The iPhone 3G was worth the wait
- Elgan: iPhone, schmiPhone -- I just want better call quality
- iPhone 'tsunami' set to wash over rivals, says survey
- iPhone 3G activations in U.S. trouble-plagued
- iPhone 3G buyers? Doctors, teachers, sales persons and engineers
- iPhone 3G debuts, some glitches reported
- iPhone 3G: The unexpurgated arrival-day FAQ
- Blog post: Others get iPhone 3G. I get iBrick 2
- Blog post: Choosing Where to Buy an iPhone 3G
- Why Projects Fail CIOs are expected to deliver more projects that transform business, and do so on time, on budget and with limited resources.
- The New Business Case for Video Conferencing: 7 Real-World Benefits Beyond Cost-Savings This whitepaper provides insight into the value of video conferencing in today's business environment, and how organizations are using visual collaboration to find...
- Gartner Magic Quadrant for Client Management Tools The client management tool market is maturing and evolving to adapt to consumerization, desktop virtualization, and an ongoing need to improve efficiency.
- Audit Ready and Asset Optimized: The Solid Promise of an Intelligent Software Asset Management Solution In this paper Frost & Sullivan examines the benefits of enterprise-grade Software Asset Management solutions, and how these solutions serve as the convergence...
- LIVE EVENT: 5/7, The End of Data Protection As We Know It. Introducing a Next Generation Data Protection Architecture. Traditional backup is going away, but where does this leave end-users?
- On-demand webinar: "Mobility Mayhem: Balancing BYOD with Enterprise Security" Check out this on-demand webinar to hear Sophos senior security expert John Shier deep dive into how BYOD impacts your enterprise security strategy... All Macintosh White Papers | Webcasts