Update: London launch of iPhone 3G marred by software problems
Compatibility issue between IE and Safari browsers disrupts activation
Apple has an exclusive deal with network operator O2 in the U.K., but O2's Web-based activation system requires the use of Microsoft's Internet Explorer browser to register a new phone: It won't work with the Safari browser bundled in Apple's Mac OS X.
In its Regent Street store, Apple had installed VMware Fusion desktop virtualization software on some of its Macintosh computers, allowing them to run Internet Explorer on Windows, but the activation process was still not working.
"It just goes dead," said would-be customer Mark Phipps, who left the store frustrated and without an iPhone 3G.
"They wouldn't reserve us one, which is a real kick in the teeth," he said.
Phipps is one of at least three customers that left the store disappointed by the delays.
Another, Josh Young, said the activation process was completely broken. He planned to return later.
The short line that had formed outside the store by the time it opened at 8 a.m. quickly moved inside, but two hours later the line had lengthened and extended out onto the street again.
Further details were hard to come by. Store staff would not allow journalists inside the building.
The launch went more smoothly in Japan, where the iPhone went on sale for the first time. The first new iPhone owner emerged from the store of Apple's local partner, Softbank, within 20 minutes of the launch.
- Who does NSS Labs "Recommend" for NGFW? In 2012, NSS Labs found that most available NGFW solutions "fell short in performance and security effectiveness." In 2013 NSS Labs noted "marked...
- CIOs Deliver Productivity Breakthroughs with Intelligent Digital Signage Retailers have long recognized the influence that digital signage provides over a shopper's point-of-purchase decision making process.
- 9 Essentials for a Complete Cloud-to-Cloud Backup Solution In 9 Essentials for a Complete Cloud-to-Cloud Backup Solution, we'll walk you through potential sources of data loss in the cloud and provide...
- Workload Change: The 70 Percent of Your Business DevOps Forgot Adding WLA early in the development process ensures that the benefits of DevOps accrue for all applications, including your batch services. This paper...
- Top 4 Digital Signage Fails Join RMG Networks for a look at four of the most common reasons digital signage fails in corporate businesses. Learn about strategies to...
- Protecting Critical SaaS Data Before It's Too Late In this webinar, you'll hear how to avoid SaaS data loss through best practices from a panel of experts. All Operating Systems White Papers | Webcasts