Skip the navigation

Diary of a deliberately spammed housewife

What happened when 'Penelope Retch' answered her spam e-mail

By Ellen Messmer
July 2, 2008 12:00 PM ET

Network World - For Tracy Mooney, a married mother of three in Naperville, Ill., the decision to abandon cybersense and invite e-mail spam into her life for a month by participating in a McAfee Inc. experiment was a bit of a lark.

The idea of McAfee's Global SPAM (for Spammed Persistently All Month) Experiment — which fittingly started on April Fool's Day — was to have 50 volunteers from 10 different countries answer every spam message and click on every pop-up ad on their PCs.

What would happen if everyday people, armed with a PC and an e-mail account provided by McAfee did that? Mooney and the rest of the volunteers chronicled the results in the Global SPAM Diaries.

Mooney — who had observed her family's PC crippled just before Christmas by a virus — was game, especially because McAfee was giving free PCs to all participants. McAfee selected her and the other 50 volunteers from a field of 2,000 people who applied to be part of the adventure.

By the time it was all over, after every bank-account phishing scam, Nigerian bank scheme, and offer for medication, adult content and just plain free stuff had been pursued. "I was horrified," says Mooney, a real estate agent by profession. "It's all snake oil. I'm amazed at what true junk is out there when you're clicking through on e-mail."

On Tuesday, the Santa Clara, Calif.-based vendor of IT security products released the results of its free-wheeling month-long experiment, which was undertaken largely to illustrate — if you hadn't guessed already — how spam is connected to malware and criminal activity, not to mention some of the slimiest marketing ever devised. (Compare antispam products.)

Each SPAM volunteer saw an average of 70 spam messages arrive in their in-box each day, with men receiving about 15 more per day than women. That was a lot to answer, but "Penelope Retch" — the alias that Mooney chose for her SPAM adventure — answered every single message.

The spammed life of Penelope Retch

In her guise as Penelope Retch, Mooney dutifully answered all of the e-mail that came into her account. "I'd see an interactive spam, open it, click on it and ask to be removed. That would only make it worse," she says. "They'd say no."

Whether she was trying to win an iPod online or get free travel brochures, weight-loss tea or Maybelline eyeliner, Mooney found that the effect of entering a home address was extreme. Immediately, a deluge of mail would land at her doorstep, directed to the attention of Penelope Retch.

"One of the mail offers I got was a $7,500 credit card for Penelope Retch," Mooney says, noting that the sudden upsurge in junk mail left the neighborhood postal carrier somewhat aghast. "It grew exponentially, so I stopped giving out my home address," she says, adding, "I am concerned about the environment."

Reprinted with permission from NetworkWorld.com. Story copyright 2010 Network World, Inc. All rights reserved.
Additional Resources
Forrester Consulting - Optimizing Users and Applications in a Mobile World
WHITE PAPER
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.

Read now.

Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Networking White Papers
Digital Transformation: Creating New Business Models Where Digital Meets Physical
Individuals and businesses alike are embracing the digital revolution. Social networks and digital devices are being used to engage government, businesses and civil...
Make the Connection: Better Network Connectivity Drives Transformation
Network connectivity is more than just plumbing. Leading organizations today see high-performance network connectivity as a critical enabler of competitive advantage, and not...
Virtualizing Government Infrastructure
All server virtualization solutions are not created equal. The more-with-less agenda for government agencies is tailor-made for server virtualization, which is evolving into...
Moving Service Management to SaaS
Today, organizations can enjoy similarly substantial benefi ts by migrating their IT service management functions to a software-as-a-service model. This paper shows how...
Achieving 360 Degree Network Visibility with Nimsoft
360° network visibility is critical for ensuring continuous availability of networks, servers, and applications-anything less could
have costly bottom-line implications.
All Networking White Papers
Networking Webcasts
Optimizing Networks for the Cloud
Join guest speaker, Rohit Mehra, IDC Director of Enterprise Communications Infrastructure, to explore current trends, discuss best practices for optimizing Data Center and...
Unified Communications 101
What's the best way to implement a unified communications solution for your organization?
Try the OptiView® XG on your network - FREE
The OptiView® XG is the first dedicated tablet with automated network and application analysis -- fastest way to root cause. XG raises the...
Apps QuickStart Series Part 2: Designing and Deploying SQL Server on VMware vSphere
Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as...
Apps QuickStart Series Part 1: Designing and Deploying Exchange 2010 on VMware vSphere
Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and...
All Networking Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs