Skip the navigation
News

iPhone 3G not there yet for widescale business use

Analyst joins others with concerns over security, application distribution

By Matt Hamblen
June 13, 2008 12:00 PM ET

Computerworld - The iPhone 3G is still not ready for large-scale business usage, even when considering all the enhancements announced this week by Apple Inc., one analyst said today.

Most enterprises should wait before broadly deploying and supporting the iPhone," writes Jack Gold, an analyst at J. Gold Associates in Northborough, Mass., in a newsletter published for clients and released today.

Gold listed several limitations, the most important being a lack of data encryption native to the device, which would make the data on the iPhone vulnerable if it is lost or stolen.

One large business beta tester of iPhone 2.0, who asked not to be named, said lack of native encryption and general security worries are so great with the device that any other concerns about functionality are secondary. However, the tester also said that Apple is shipping new builds of the iPhone 2.0 software nearly every week, and that improvements could be made before the iPhone's scheduled shipment on July 11.

Gold also described a lack of device management and end user policy settings to enable IT to manage the device, deliver applications and set policies, such as the ability to turn off the camera if required by company policy.

A concern raised by some IT managers who heard Monday's announcement about iPhone 3G was the lack of an over-the-air means to deploy enterprise applications.

Gold also mentioned this concern about application distribution and said that if an enterprise must deploy applications through the App Store, it would require the business to go through an Apple server "which is generally unacceptable for mission critical and/or proprietary apps." Apple said enterprises could also use iTunes through a workstation, meaning a wired connection to the iPhone would be required. But Gold said many businesses don't want to do that.

Other concerns that Gold raised include the absence of an Apple development environment in most businesses, which would require more staff; a lack of information about the device's durability and how much service will be required; lack of a removable battery, meaning heavy users might need a second one to get through a work day; and lack of instant messaging capability.

Having to commit the business to use only AT&T Inc. as the carrier could also be a problem, Gold said.

"It is highly unlikely iPhone can meet compliance standards for full security and audit trail in regulated industries," such as financial services, health care, government, retailing and legal services, he added.

Gold said the limitations means that businesses should deploy the iPhone 3G only as the exception, for example, for executives who demand it, and that IT staff will need to find add-on applications that make it secure. One example of how this might work is to deploy Sybase Information Anywhere software for e-mail deployments on iPhone, he said.



Additional Resources
Forrester Consulting - Optimizing Users and Applications in a Mobile World
WHITE PAPER
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.

Read now.

Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Mobile and Wireless White Papers
Digital Transformation: Creating New Business Models Where Digital Meets Physical
Individuals and businesses alike are embracing the digital revolution. Social networks and digital devices are being used to engage government, businesses and civil...
Empowering Your Mobile Worker
Today's most productive employees are mobile, and your company's IT strategy must be ready to support them with 24/7 access to the business...
An Interactive Guide: Bring Your Own Device
BYOD presents significant security and management challenges to IT departments who want to take advantage of the trend, but still protect corporate assets....
Calculating ROI for Mobile Client Acceleration
As mobile devices continue to expand in business use, ensuring these devices have optimal performance is becoming an IT imperative. This EMA paper...
Tablet Computing Without Compromise
This paper provides an overview of how and why that migration-from any old tablet to Windows tablets-came to be.
All Mobile and Wireless White Papers
Mobile and Wireless Webcasts
Live Webcast
North Pole to South Seas: Overcoming the Pitfalls of remote Performance
In today's always-on world, connectivity is a business requirement. You need the tools that allow you to operate as if you were on...
Supporting Mobile Productivity With A Limited IT Budget
Join us and hear from Kaseya mobile IT management experts as we discuss core strategies for supporting the mobile revolution on a shoestring...
North Pole to South Seas: Overcoming the Pitfalls of remote Performance
In today's always-on world, connectivity is a business requirement. You need the tools that allow you to operate as if you were on...
Unified Communications 101
What's the best way to implement a unified communications solution for your organization?
QNX® and BlackBerry® PlayBook™ Tablet.
RIM's multi-processor, multi-tasking BlackBerry PlayBook runs a new Tablet OS powered by QNX, a bullet-proof microkernel operating system. This track will take a...
A Close Look at Tablets
Learn More
All Mobile and Wireless Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs