Skip the navigation
News

IPhone 2.0 beta gets hands-on test at major financial firm

Some customers are using the device to make transactions, so why can't internal associates use it?

By Matt Hamblen
April 9, 2008 12:00 PM ET

Computerworld - A major U.S. financial institution will test Apple Inc.'s iPhone 2.0 beta for potential use by internal end users, despite raising red flags about inadequate security on the next-generation device three weeks ago.

"I'm awaiting my device as I type," said a high-ranking official at the financial company in an e-mail today. The official, who asked not to be named and that the company remain unidentified because of corporate policies, said several users will test the device across various security, network and Microsoft Exchange support teams.

In March, the same official had said the institution's initial review of the 2.0 beta one week after it was announced left company officials "less optimistic" than when the beta was announced by Apple Inc. on March 6, mainly because financial institutions face tough federal regulations on the security of records.

But the financial institution undertaking the tests also allows its customers to use the first version of the iPhone to access their accounts and move funds, making a review for potential internal users more important.

"We have a lot of hits on iPhones each month for our mobile [transactions], so it is obviously a popular device," the official said. "We need to understand why this is so popular and revisit why we can't allow our associates to use it."

The official added that, upon review, "I still think [the iPhones] will be lacking [on security and other counts], but we need to see firsthand, understand their capabilities and articulate what is still lacking." With the benefit of a hands-on evaluation, the financial institution can then ask Apple to consider the company's needs in building future releases, the official added.

An Apple spokesman declined to comment.

A clear concern is that iPhones 2.0 is likely to require using iTunes, given that the current version of the smart phone requires the Apple-built application. "We in the corporate space do not allow iTunes," the official said. Many companies fear that network and storage capacity will be sapped with songs and videos downloaded from iTunes accounts by end users. There are also concerns that reuse of copyrighted material could violate federal laws, some analysts said.

The official said that after using the 2.0 beta version for a while, a visit is planned to discuss it with iPhone developers at Apple's headquarters in Cupertino, Calif.

Security still a worry

Security concerns over iPhone 2.0 have been raised by some enterprises and analysts for regulated industries such as banks, hospitals and utilities. Among the concerns is that data on the device will not be totally encrypted, even though the 2.0 release calls for over-the-air encryption based on a Cisco IPsec virtual private network. Apple has won some business IT backing because it adds ActiveSync within Microsoft Exchange to allow a remote wipe in case a device is stolen.



Additional Resources
Forrester Consulting - Optimizing Users and Applications in a Mobile World
WHITE PAPER
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.

Read now.

Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Mobile and Wireless White Papers
Digital Transformation: Creating New Business Models Where Digital Meets Physical
Individuals and businesses alike are embracing the digital revolution. Social networks and digital devices are being used to engage government, businesses and civil...
Empowering Your Mobile Worker
Today's most productive employees are mobile, and your company's IT strategy must be ready to support them with 24/7 access to the business...
An Interactive Guide: Bring Your Own Device
BYOD presents significant security and management challenges to IT departments who want to take advantage of the trend, but still protect corporate assets....
Calculating ROI for Mobile Client Acceleration
As mobile devices continue to expand in business use, ensuring these devices have optimal performance is becoming an IT imperative. This EMA paper...
Tablet Computing Without Compromise
This paper provides an overview of how and why that migration-from any old tablet to Windows tablets-came to be.
All Mobile and Wireless White Papers
Mobile and Wireless Webcasts
Live Webcast
North Pole to South Seas: Overcoming the Pitfalls of remote Performance
In today's always-on world, connectivity is a business requirement. You need the tools that allow you to operate as if you were on...
Supporting Mobile Productivity With A Limited IT Budget
Join us and hear from Kaseya mobile IT management experts as we discuss core strategies for supporting the mobile revolution on a shoestring...
North Pole to South Seas: Overcoming the Pitfalls of remote Performance
In today's always-on world, connectivity is a business requirement. You need the tools that allow you to operate as if you were on...
Unified Communications 101
What's the best way to implement a unified communications solution for your organization?
QNX® and BlackBerry® PlayBook™ Tablet.
RIM's multi-processor, multi-tasking BlackBerry PlayBook runs a new Tablet OS powered by QNX, a bullet-proof microkernel operating system. This track will take a...
A Close Look at Tablets
Learn More
All Mobile and Wireless Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs