Apple 'undermines the Internet,' charges Mozilla CEO
Defends attack on Safari delivery, denies it's about the money
"I wasn't surprised by the reaction," said Lilly yesterday, talking about the criticism he has received from many online who took exception to his calling Apple's use of the utility "a bad practice" that "ultimately undermines the safety of the Internet."
"When you put Mozilla users and Apple users together, sometimes they poke at each other with sharp sticks," said Lilly. "But I would hope it's not about seeing everything through a partisan lens. This isn't about that. It's not even about [Apple] using the Updater as their distribution channel. It's just about the promise that people make when you provide a security update."
On Friday, Lilly, whose company develops and distributes the Firefox browser, took Apple to task for offering Safari 3.1 to Windows XP and Vista users via Apple Software Update, a utility that up until then had been used solely to push security updates to iTunes and QuickTime. He blasted Apple for using the tool to push Safari as a new install, not an update.
Lilly drew a line between software updates and users, and he said the relationship is built on trust. "As a software maker, we promise to do our very best to keep users safe and will provide the quickest updates possible, with absolutely no other agenda," he wrote on Friday in his blog, saying that Apple violated that trust. "Apple has made it incredibly easy -- the default, even -- for users to install ride-along software that they didn't ask for, and maybe didn't want. This is wrong, and borders on malware distribution practices."
That raised an online ruckus. People who commented on Lilly's post left messages taking him to the woodshed with lines ranging from "mountain out of molehill" and "[do] you feel threatened that Apple decided to use a legitimate medium to distribute their browser?" to "load of crap."
Lilly knew what he was in for. "Apple is a very hard organization to get critical of," he said. "There's always an outpouring of defensive comments.
"Actually, I'm really encouraged by that. It shows the participatory nature of the Internet," Lilly added. "This is a subtle nuanced issue, but this isn't us vs. them."
In fact, Lilly tried to calm the waters by following his original Friday post with one on Sunday in which he denied that his criticism of Apple's Safari distribution meant Mozilla was spooked by competition. "It isn't about competition. To the contrary, competition is good -- necessary, actually," he wrote. "Competition -- or, more the point, the ability of people to choose what tools and services they use -- is essential, and without it nothing gets better."
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