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Best Places to Work in IT

Contact Us

Contact the following staff for additional information:

What do IT workers want? Fair paychecks, challenging work and ample opportunities, for starters. Our annual listing showcases the organizations that excel at keeping their employees engaged and loyal with compensation, training and access to hot technologies.

For more information, e-mail bestplaces@computerworld.com. The report is published every spring.

Most Recent Survey:

100 Best Places to Work in IT 2009

Past Surveys:

100 Best Places to Work in IT 2008

100 Best Places to Work in IT 2007
100 Best Places to Work in IT 2006
100 Best Places to Work in IT 2005
100 Best Places to Work in IT 2004
100 Best Places to Work in IT 2003

Computerworld conducts an annual survey to identify the 100 best places to work for IT professionals. We invite Computerworld readers, PR professionals and other interested parties to nominate companies they consider great employers for IT workers. We then ask those nominated companies that meet our basic criteria to participate in our survey.

To be eligible, companies must have a minimum of 50 IT employees. Companies based outside the U.S. must have a minimum of 300 total employees at a U.S. headquarters and a minimum of 50 IT employees at a U.S. headquarters. At least 50% of non-U.S. companies' IT employees must be based in the U.S. We consider IT employees to be those IT workers within the IT department who provide technology support and services to the entire company. Workers who would *not* be included are administrative support staff for the IT department, staff who work in communications or PR for the technology department, IT contractors or those staff at a technology company who are involved with product development. Additionally, your IT staff must work in IT, at/for YOUR company, not another company.

An organization can be on the list only once, and "organization" means the parent organization and all of its affiliates.

Companies need not be nominated to complete the survey. Additionally, participating companies must distribute an employee survey to a randomly selected sample of their IT staff, as part of the survey process.

The Computerworld 100 Best Places to Work in IT survey resides on a secure server, which prevents network transactions from being decoded, thus preserving the privacy of sensitive information.

2009: The 2009 Best Places to Work in IT list was published on June 15, 2009.
2010: Now's the time to nominate an organization for the 2010 list! Complete this short nomination form before Dec. 31, 2009, to have your IT department considered.

The survey is distributed to nominated companies, and available for all other interested companies, beginning in early January.
Please send questions to bestplaces@computerworld.com.

Does my company have to be nominated to complete the survey?

No. Companies may participate even if they were not nominated.

Does the Best Places to Work in IT list include public companies only?

No. The survey includes private as well as public organizations.

What criteria must my company meet to participate?

To be considered for our Best Places to Work in IT list:
All companies must have a minimum of 50 IT employees.
Companies based outside the U.S. must have a minimum of 300 total employees at a U.S. headquarters and a minimum of 50 IT employees at a U.S. headquarters. At least 50% of non-U.S. companies' IT employees must be based in the U.S.
An organization can be on the list only once, and "organization" means the parent organization and all of its affiliates.

Who should complete the survey?

An individual familiar with employment statistics, benefits, policies and programs of your IT department and your company should complete the survey. This could be a human resources representative, a CIO or corporate PR representative.


What does the company portion of the survey ask?

Our online survey asks about organizations' benefits, training and development, average salary increases, percent of staff promoted, turnover rates, and the percentage of women and minority staff in management in IT departments. In addition, we will collect information on each organization's hot projects, mentoring programs and a variety of benefits ranging from elder care and childcare to flextime.

What does the employee portion of the survey ask?

The employee survey collects data on employee satisfaction with management, benefits, workplace culture, compensation and job duties.

Which employees are considered "IT workers" in this survey?

Answers to the survey should be based on those IT workers within the IT department who provide technology support and services to the entire company. Workers who wouldn't be included are administrative support staff for the IT department, IT contractors or those staff at a technology company who are involved with product development, or staff who work in communications or PR for the technology department. Additionally, your IT staff must work in IT, at/for YOUR company, not another company.

What happens if I leave a question blank on the survey?

You can't leave a question blank if it is required. Many of the questions on the survey are required; the survey can't be processed if they aren't answered. Please answer to the best of your ability for questions with lists or options included. If any open-ended/text based questions aren't applicable to your organization, please indicate "NA" for "not applicable." If there is a question you can't answer fully given the format of the survey, you may briefly explain your answers in an addendum field that follows each survey section.

Companies that withhold information used to rank the finalists will have points deducted from their ranking. Companies that withhold certain IT employee demographics may not be eligible for consideration. Answers that are left blank or have unexplained N/As will be assumed to be 0 (zero).

Companies must provide answers to questions related to data we run in our feature story and graphics in order to be considered. Please see below for the types of required information that are typically run in print or online.

Can I save my survey and come back to it at a later date?

No. You won't be able to save your survey. The survey must be completed in one sitting. Because of the time needed to complete the survey and the need for review, we will provide a printer-friendly version of the survey. We recommend you complete this survey and then enter your answers online.

Can I fax my company's information to Computerworld?

No. We accept company information from the online survey only. Please enter all data as accurately as possible. Provide company name, location, Web address and other information, as you would like it to appear in print.

Can I get a copy of the survey to review before I go to the online survey and submit my company's information?

Yes. A printer-friendly version of the 2009 Best Places company survey is available for reference. The 2010 survey will be ready soon. Click here to download the file.

Will Computerworld provide us with a copy of our submitted survey?

Upon survey submission, Computerworld will e-mail you a password protected link to view your company's survey responses.

What will Computerworld provide for us?

For companies that are named to the final list of 100, Computerworld will provide a comparative report with the company's ranking vs. the average of the 100 Best Places. Those reports will be available one month after publication.

Is there an employee portion to this year's survey?

Yes. Companies will be asked to randomly select IT staff to complete and employee survey. Companies may sample their entire IT staffs, if desired, or a representative portion as long as the following requirements are met: companies with 100 or more IT employees will be required to gather completed employee survey responses from a minimum of 30% of their IT staff. Companies with less than 100 IT employees must gather at least 30 employee survey responses. Companies will be asked to document how they choose and contact their employees to take the survey. This portion of the survey is separate from the main survey and will be available in January 2010.

A third-party research firm will receive the employee responses via a secure server. Responses can't be linked to specific employees, but only to your company overall.

May we review the employee survey?

Yes. A printer-friendly version of the 2009 Best Places employee survey is here for reference. The 2010 survey will be ready soon. Click here to download the file.

Is there a set way we need to contact the employees we have randomly selected to participate in the survey?

Yes. This sample letter announces their selection to complete the employee survey portion and explains the survey. Also, this sample text can serve as a reminder note about the survey.

Once we contact our employees about the survey and send them the link to the survey, what do we do next?

Computerworld will determine a minimum number of respondents required based on the size of your IT staff. For companies with less than 500 IT employees this minimum number is 30 employee responses. For companies with 500 or more IT employees, a 30% to 50% response rate is ideal. Once you send the employees a link, Computerworld will keep you up to date as to the number of employee responses we have received. Companies will be responsible for meeting that minimum requirement. Throughout that process, companies can contact bestplaces@computerworld.com for updates on the number of employees who have filled out surveys.

Do we have to explain whom we chose to participate in the survey?

Yes. Please read and fill out this form.

Can we have the results to our employee survey?

Companies that are named to the final list of 100 will receive results of their employee surveys if they meet a minimum response criterion and if the response base is not so small as to jeopardize employee anonymity. Please note: Results will be an aggregate of employee responses. Individual surveys won't be released.


When will the list be published?

The list of Top 100 Best Places to Work in IT will be published June 2010. The list will be available both in the printed version of Computerworld and online at www.computerworld.com.

When can I find out if my company is on the list?

In June 2010, when the issue is published. Computerworld won't notify the companies that make the Top 100 list in advance. Computerworld's public relations firm will contact winners on the day of publication, to offer quotes, a logo and boilerplate press releases.

Is there a timeline to which I can refer for survey action items?

Below is the 2010 Best Places to Work in IT timeline, which includes your action items and deadlines.

Thursday, Dec. 31, 2009 Nomination process is closed.
Monday, Jan. 4, 2010 The printer-friendly version of the Best Places company portion of survey is available on Computerworld's web site. Nominated organizations will receive an e-mail with link to the Best Places survey from Computerworld by the end of the second week in January.
Monday, Feb. 1, 2010 DEADLINE: Best Places company portion of survey is due to Computerworld.
Monday, Jan. 18, 2010 E-mail roll-out of employee survey information. Organizations that have COMPLETED a survey will receive an e-mail with a link to their organization's employee survey for distribution to selected employees. Organizations will also receive instructions on selecting a random sampling of IT staff as well as instructions on verifying the process used to select the employees and a sample cover letter. After this date, as organizations complete surveys, the links will be e-mailed to them
Monday, March 1, 2010 DEADLINE: Letter that verifies selection process and cover letter due to Computerworld. Best Places employee portion of survey is due to Computerworld.
Monday, June 21, 2010 Best Places to Work in IT list is published in Computerworld, and online at www.computerworld.com.
What information will be printed in the issue?

Computerworld tries to avoid printing information that a company may consider competitive. In recent issues, Computerworld has published the following company information:
Company name
Location
Industry
Web site
Total number of employees
Total number of IT employees
Percentage of IT employee turnover
Percentage of IT employee promotions
Number of training days offered per IT employee
Training budget per IT employee
Percentage of IT managers who are women
Percentage of IT managers who are minorities
Percentage of IT staff who are women
Percentage of IT staff who are minorities
Information from a 50 word essay about what's special about your company and IT department

Please note that individual company revenue and other similarly competitive information are not reported in our best places issue. Numbers and information such as these would only be used in aggregate format or for ranking purposes.

What if I have a question that was not answered in this FAQ?

Please e-mail your questions to the following address:bestplaces@computerworld.com.
In the subject line, please include your company name and be as descriptive as possible in the subject line as to the nature of your inquiry.

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