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News Analysis

Report: Yahoo mistakenly blows the lid off new service

Errant e-mail reveals existence of Yahoo Mash, which may be some type of social network -- a weak area for Yahoo

By Juan Carlos Perez
September 14, 2007 12:00 PM ET

IDG News Service - As if Yahoo Inc. didn't have enough trouble already in social networking, a company employee inadvertently sent a New York Times reporter a tip about a new, unannounced service called Yahoo Mash.

Recounting the faux pas in a New York Times blog Wednesday, Brad Stone reported that a Yahoo employee sent him an e-mail saying he had set up a profile for Stone in Yahoo Mash.

After Stone clicked on an e-mail link to visit the profile, he couldn't get past a log-in page. Yahoo representatives later acknowledged to Stone that the service isn't yet open to anyone outside of Yahoo and that the invitation was sent by mistake. They didn't provide him with more details about Yahoo Mash.

Asked for comment by the IDG News Service, a Yahoo spokeswoman said via e-mail on Thursday that the service is at an "alpha" stage of testing in which only Yahoo employees are participating.

Considering that the service apparently includes the creation of profiles for individuals, it would be safe to assume it is some sort of social network, an area where Yahoo officials have acknowledged the company is weak.

TechCrunch, a technology news site that focuses on Web 2.0 issues, reported in July that Yahoo has been secretly working on a new social networking project called Mosh.

What's not a secret is that the Yahoo 360 social network, introduced in March 2005, has been a disappointment. Several times over the past year, high-ranking Yahoo executives have publicly indicated that the service needs a major overhaul.

Yahoo 360 doesn't appear in a top 10 list of social networking sites in the U.S. released Thursday by Nielsen/NetRatings. That list of the most popular social networking sites with U.S. users during August, is topped by News Corp.'s MySpace.com, with 60.3 million unique visitors.

Facebook Inc., which Yahoo reportedly tried unsuccessfully to buy last year for $1 billion, came in second with 19.2 million unique visitors, a robust 117% increase over August of last year, outpacing MySpace's 23% growth clip.

Yahoo's weak position in social networking is baffling and has been a source of sharp criticism for the company's top managers. They have been blamed for being asleep at the wheel while start-up MySpace went on a tear in the social networking market, for launching a weak product and for being unable or unwilling to buy Facebook or another strong competitor.

Yahoo does have other, more successful social media sites, such as social bookmarking site Delicious, photo-sharing site Flickr and question-and-answer search engine Yahoo Answers. However, it is generally agreed that it needs a strongcontender in social networking, one of the hottest types of online services in recent years.

Reprinted with permission from IDG.net. Story copyright 2010 International Data Group. All rights reserved.
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