Update: American Airlines sues Google over keyword ads
It claims the search company is infringing on its trademark
Computerworld - American Airlines Inc. yesterday filed a lawsuit against Google Inc., claiming the search company is infringing on the airline's trademarks by using them as keyword triggers for paid advertisements by other companies.
American filed the lawsuit, in U.S. District Court for the Northern District of Texas, Fort Worth Division, because it wants to stop competitors from using those trademarks to trigger their own advertising on Google.
"We are confident that our trademark policy strikes a proper balance between trademark owners' interests and consumer choice, and that our position has been validated by decisions in previous trademark cases," a Google spokesman said in an e-mail.
In the lawsuit, American claims Google, without the airline's permission, "sold to third parties the 'right' to use the trademarks and service marks of American Airlines or words, phrases, or terms confusingly similar to those marks as 'keyword' triggers that cause paid advertisements, which Google calls 'Sponsored Links,' to appear alongside the natural results."
When a user performs a search on Google's site for the words "American Airlines" to search for flights on American, the user may be redirected to the Web site of a competing airline, a Web site that sells American Airlines travel services or the services of other airlines, or Web sites that have nothing to do with air travel at all, according to the lawsuit.
This happens because those other companies pay Google to get links to their Web sites placed at the top of the list of sponsored links -- on the right hand side of the search results page -- when a user's search terms match certain keywords, such as American Airlines. The companies buy those keywords from Google.
But American alleges that Google doesn't have the right to sell its name to any other company and is asking the court to stop Google from selling its trademarks to other companies. It also wants Google to pay American any money it has made by selling its trademarks and to award unspecified monetary damages to the airline.
"American Airlines does not bring this lawsuit lightly," American said in the court documents. "Indeed, American Airlines does not question that Google's search engine provides consumers with a powerful and highly useful means to search the Internet for information. That said, Google's search engine is helping third parties to mislead consumers and misappropriate American Airlines [trademarks] by using them as keyword triggers for paid advertisements and by using them within the text or title of paid advertisements."
In an e-mailed statement, the airline said it wants Google to stop selling its trademarks


- Excel 2010 Cheat Sheet
- Register for this Computerworld Insider Cheat Sheet and gain access to hundreds of premium content articles, guides, product reviews and more.
- Digital Transformation: Creating New Business Models Where Digital Meets Physical
- Individuals and businesses alike are embracing the digital revolution. Social networks and digital devices are being used to engage government, businesses and civil...
- Make the Connection: Better Network Connectivity Drives Transformation
- Network connectivity is more than just plumbing. Leading organizations today see high-performance network connectivity as a critical enabler of competitive advantage, and not...
- Virtualizing Government Infrastructure
- All server virtualization solutions are not created equal. The more-with-less agenda for government agencies is tailor-made for server virtualization, which is evolving into...
- Moving Service Management to SaaS
- Today, organizations can enjoy similarly substantial benefi ts by migrating their IT service management functions to a software-as-a-service model. This paper shows how...
- Achieving 360 Degree Network Visibility with Nimsoft
- 360° network visibility is critical for ensuring continuous availability of networks, servers, and applications-anything less could
have costly bottom-line implications.
All Networking White Papers
- Optimizing Networks for the Cloud
- Join guest speaker, Rohit Mehra, IDC Director of Enterprise Communications Infrastructure, to explore current trends, discuss best practices for optimizing Data Center and...
- Unified Communications 101
- What's the best way to implement a unified communications solution for your organization?
- Try the OptiView® XG on your network - FREE
- The OptiView® XG is the first dedicated tablet with automated network and application analysis -- fastest way to root cause. XG raises the...
- Apps QuickStart Series Part 2: Designing and Deploying SQL Server on VMware vSphere
- Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as...
- Apps QuickStart Series Part 1: Designing and Deploying Exchange 2010 on VMware vSphere
- Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and... All Networking Webcasts