Macs 'snap, crackle, pop' after 10.4.10 update
Weird noises seem to affect certain laptops most; intrepid user creates work-around
June 24, 2007 12:00 PM ETComputerworld - Apple Inc.'s update to Mac OS X 10.4.10 last week is driving some users crazy from a new popping sound.
Dubbed "Snap Crackle Pop" on Apple's support forum by the first to note the problem, the noise was irritating enough for one to call it "maddening," while another claimed it "would slowly drive me insane."
On the original thread, users narrowed the issue to Intel-based Macintoshes connected to external speakers and theorized that the pop stemmed from the audio system powering on or off, a feature designed to reduce battery drain. Non-notebook owners, however -- including several with Mac Minis and at least one with an iMac -- reported the problem, as did MacBook and MacBook Pro users running their computers on AC power.
Some users defended Apple. "It is incredibly implausible that Apple would somehow miss such an obvious issue that affected so many of its current products," wrote someone identified as "R C-R." Others, however, declared that bunk, even going so far as to take their Macs back to 10.4.9 to report that the "pop" disappeared and that it returned when they updated again to 10.4.10.
On another thread, a user tagged as "Tony Piper" offered a work-around, which involved installing a "silent" audio file that continuously played in the background. "The audio subsystem doesn't have a chance to go to sleep, and therefore the pops disappear," said Piper. Several users reported that the work-around, which Piper tweaked until it was available as a download, did the trick.
Apple was not available for comment.
Related News and Discussion:
- "Mac vs. PC cost analysis: How does it all add up?"
- "Making the switch: A PC guy goes Mac"
- Ken Gagne: "Steve Jobs, Slayer of DRM"
- Joyce Carpenter: "Mac OS X better than Vista, which is better than XP, which is better than ..."
- Shark Bait: Apple's mobile phone: A must-have product, or will it go the way of the Newton?
- Sound Off: "Is the Mac a 'viable alternative for real people with real jobs'?"
Read more about operating systems in Computerworld's Operating Systems Knowledge Center.
Apple
Additional Resources



Learn the important issues you must consider before starting your next mobility initiative. Get your mobility white paper from IDC now, compliments of Sybase.
White Papers & Webcasts
High Performance for Integrating Massive Data Volumes
Processing very large data sets provides unique constraints, especially when time windows available for this processing are shrinking. This Technical White Paper presents...
Gartner Podcast: Driving SharePoint Adoption in Lotus Notes Shops
Learn how can you drive mainstream user adoption of Microsoft SharePoint when your users are committed to using email.
Improve Operational Efficiencies
Download Now
IDC Webcast: Linux Adoption in a Global Recession
Access this webcast, compliments of Novell and HP, for a limited time only!
Whitepaper: Drive SharePoint Adoption in Lotus Notes Shops
Learn how you can drive your users to Microsoft SharePoint when they rely on IBM Lotus Notes.
Bringing Order and Security to your Mobile Workforce: Corporate Mobility Policy and Device Management
Download this webcast, free, compliments of Nokia.
7 Tricks and Tips for Windows 7 - Part 1
Download Now
Data in Action: Making the Planet Smarter
Register Now
7 Tricks and Tips for Windows 7 - Part 2
Download Now

