Handheld users get another reason to ignore people: Fixing servers
Vendor lets IT staffers manage systems from BlackBerry, Windows Mobile devices
Imagine that you're an IT worker in an environment where laptop use may be impossible -- for instance, on a date in a restaurant.
Suddenly, an urgent e-mail about a system problem arrives on your BlackBerry, sent by a department manager at your company. You turn to your date and say, "Excuse me. I need to reboot a server."
An eavesdropping waiter's eyes open wide with alarm over the prospect of a meal cut short, while your date thinks, "So this is what it will be like." But from your handheld itself, you fix the server, and the dinner continues.
The ability to manage servers via BlackBerry or Windows Mobile devices is a feature that Avocent Corp. has added to its DSView 3 data center management software. The Huntsville, Ala.-based vendor announced the server management capability last week and said DSView 3 users can also now reset passwords, edit batch files and handle other functions from their handhelds.
The new functionality gives IT workers "the ability to respond to unplanned issues regardless of where they are," said Steve Geffen, a product manager at Avocent. "It certainly provides them a safety net." The handheld management feature uses the same user authentication process as logging in to systems from a desktop does, he added.
Avocent acquired the handheld management technology when it bought Calgary, Alberta-based Sonic Mobility Inc. in 2004. But Avocent didn't want to sell the handheld technology as a stand-alone product. "We really want to provide a complete data center solution," Geffen said.
There are a number of vendors that support monitoring of systems via handhelds. But Dennis Drogseth, an analyst at Enterprise Management Associates in Boulder, Colo., said he thinks Avocent's out-of-band server management capability is a unique offering at this point. "It is a natural extension of their core product offering," Drogseth said.
Read more about Infrastructure Management in Computerworld's Infrastructure Management Topic Center.
- Datacenter eGuide Read on to learn what technologies are essential for high-performing data centers today, and to get a glimpse of what the data center...
- Vblock™ Specialized System for High Performance Databases Learn how Vblock™ Specialized Systems have been designed to deliver high performance in the millions of IOPS - with millisecond response times.
- Oracle EBS and RAC Performance & Elasticity on Vblock™ Systems VCE Vblock™ Systems provide simple, low-risk solutions for migrating from a physical to virtual environment.
- Backup and Recovery of Oracle EBS on VCE Vblock™ Systems This solution architecture describes the key features and benefits of backup and recovery in the virtualized Oracle EBS on Vblock Systems with EMC...
- Live Webcast How to serve up a Grand Slam with a scalable IT Infrastructure for cloud, big data and advanced analytics Register today to attend this webcast, and see examples of how The U.S. Tennis Association, Wimbledon and U.S. Golf Association are using the...
- Enhance Your Virtualization Infrastructure With IBM and Vmware Virtualization technology is now expanding beyond the server compute elements to encompass networking and storage aspects as well
- What are the desktop virtualization market trends and how can you successfully deploy your solution? You've probably heard about desktop virtualization -- and some of its benefits -- things like tighter security, streamlined management and lower costs. But... All Infrastructure Management White Papers | Webcasts