Skip the navigation
News

Update: Microsoft says it didn't change 'Vista Capable' description

The move follows the filing of a lawsuit over its OS marketing program

By Gregg Keizer
April 10, 2007 12:00 PM ET

Computerworld - A week after Microsoft Corp. was sued over a 2006 marketing program, the company denied reports that it had tweaked the online description of what a "Vista Capable" machine can actually do.

The lawsuit charged Microsoft with deceptive practices by letting PC makers slap a "Vista Capable" sticker on PCs -- even when some buyers wouldn't be able to run the new operating system's most-promoted features. Filed on behalf of Washington State resident Dianne Kelley in a Seattle federal court late last month, the suit alleges that "a large number" of the systems tagged with Vista Capable stickers were able to run only Vista Home Basic, the simplest version of the OS.

The suit noted that Home Basic lacks many of the features, among them the new Aero interface, that Microsoft had heavily advertised as reasons why users should migrate to Vista.

"Microsoft engaged in bait and switch -- assuring consumers they were purchasing 'Vista Capable' machines when, in fact, they could obtain only a stripped-down operating system lacking the functionality and features that Microsoft advertised as 'Vista'," the suit reads.

Last week, reports circulated saying Microsoft had modified its definition of Vista Capable from an initial description published in May 2006 to a more specific rendition on the company Web site.

On the Web, Microsoft's definition of Vista Capable noted that: "Some features available in the premium editions of Windows Vista -- like the new Windows Aero user experience -- may require advanced or additional hardware."

Kelley's lawsuit, however, claims that anything other than the sticker was moot. "Central to Microsoft's deceptive practices was its failure to indicate on 'Windows Vista Capable' stickers that a PC certified as 'Windows Vista Capable' but lacking the designation 'Premium Ready,' would run only Home Basic and thus would provide few of the features that make Vista attractive to consumers, such as the 'Aero desktop experience' and media center," the suit reads.

Today, Microsoft denied that it had doctored the Web site after the lawsuit was filed March 29. "We have made no changes to how we communicated 'Vista Capable' in the past few months," said a Microsoft spokeswoman, "other than to make some tense changes to indicate that [Vista] had shipped."

Reports of anything different, she said, were untrue. "They're comparing a press release [from May 2006] and the Web site. It's like comparing apples and oranges. Of course there will be slight differences between the descriptions."

Most analysts and computer makers have dismissed as unrealistic the Vista Capable memory minimum of 512MB. OEMs such as Dell, for example, have long recommended four times as much RAM, 2GB, while others have touted 4GB as the operating system's "sweet spot."

Read more about Windows in Computerworld's Windows Topic Center.



Additional Resources
Forrester Consulting - Optimizing Users and Applications in a Mobile World
WHITE PAPER
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.

Read now.

Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Windows White Papers
VMware View Optimization Guide for Windows 7
This document provides guidelines for configuring a standard Windows 7 image to be used within a VMware View™ environment, providing administrators with the...
Microsoft Volume Licensing Comparison - Small/Med. Business
This quick-reference document lets small and medium organizations (i.e. those with five or more devices) to easily compare the available Microsoft Volume Licensing...
Microsoft Volume Licensing Comparison - Enterprise
With this quick-reference document, you can easily compare the available Microsoft Volume Licensing programs for enterprise organizations with 250+ devices, and tailor a...
Microsoft Open Value Program Guide
In this overview, see how Microsoft Open Value provides a flexible, affordable way for small to midsize organizations (i.e. those with five or...
HP Software Licensing & Management Solutions for Microsoft
See how HP Software Licensing & Management Solutions (SLMS) can help you identify the best Microsoft licensing program for your needs, get the...
All Windows White Papers
Windows Webcasts
Optimizing Networks for the Cloud
Join guest speaker, Rohit Mehra, IDC Director of Enterprise Communications Infrastructure, to explore current trends, discuss best practices for optimizing Data Center and...
Apps QuickStart Series Part 2: Designing and Deploying SQL Server on VMware vSphere
Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as...
Apps QuickStart Series Part 1: Designing and Deploying Exchange 2010 on VMware vSphere
Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and...
Customer Spotlight: How IPC The Hospitalist Company Implemented Oracle on VMware
Have you been looking to hear about customer's experiences with the new VMware vCenter Site Recovery Manager product? View this webcast to learn...
Virtualize Business-Critical Applications with Confidence
Virtualizing business-critical applications has become a key focus for organizations as they move along their virtualization journey. With the launch of VMware vSphere®...
All Windows Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs