More midmarket firms choose open-source ERP

CIO - When Mark Alperin went looking to replace his aging ERP system in 2006, he found himself in the same place as many CIOs of midsize companies -- not feeling terribly sought after by software vendors that prioritize large enterprise accounts, and facing few choices.

Alperin serves as chief operating officer with CIO responsibilities at Vertex Distribution, a manufacturer and distributor of rivets, screws and other fasteners. He wasn't happy with the two main packages for his industry, from Activant Solutions and Microsoft (neither of which he was using, nor wanted to use.)

"I had lots of concern over the consolidation of the industry. I felt locked in to those two guys," recalls Alperin. That lock-in made him nervous, since he was already frustrated by lack of flexibility with his old homegrown ERP system, which was not built around a relational database. Also, customization was a vital need when Vertex acquired other companies or needed to integrate with new customers. "We've grown because of our flexibility," Alperin says. He didn't want to risk that growth.

So to avoid being subjected to a vendor's shifting priorities, Alperin chose to use the Compiere open-source ERP suite. "The primary motivation was the ability to control our own destiny," he says.

Alperin shares that desire with plenty of midmarket CIOs, more of whom are now tapping into open-source ERP, for reasons of cost and flexibility.

Custom fit

Open source addresses a key concern in this instance. Often, ERP vendors pitch to smaller enterprises packaged applications that they can run as is, requiring little or no IT investment. It's a logical pitch in environments with scarce technology resources. But a substantial percentage of smaller companies want or need to customize the applications to fit their specific business needs -- just like larger enterprises, notes Paul Hamerman, vice president of enterprise applications at Forrester Research Inc.

"There's such a diversity of needs. Some companies want a system they can mold to their business, which gives them more inherent flexibility. And open source is designed to be customized," he notes.

And open source can be customized without astronomical cost. In Alperin's case, he first asked a systems integrator he's used over the years, Transitional Data Services (TDS), to develop a custom ERP application. Alperin wanted an ERP system he could directly control, with functionality equivalent to getting a customized version of commercial software, he says. But TDS suggested a money- and time-saving solution: Base Vertex's new ERP application on the open-source Compiere project. "They said it doesn't make