QuickStudy: Extract, Transform and Load (ETL)

Computerworld - ETL stands for extract, transform and load, the processes that enable companies to move data from multiple sources, reformat and cleanse it, and load it into another database, a data mart or a data warehouse for analysis, or on another operational system to support a business process.

The only problem is that the data lies in all sorts of heterogeneous systems, and therefore in all sorts of formats. For instance, a CRM system may define a customer in one way, while a back-end accounting system may define the same customer differently.

The data used in ETL processes can come from any source: a mainframe application, an ERP application, a CRM tool, a flat file, an Excel spreadsheet—even a message queue.

Pulling the Data

Extraction can be done via Java Database Connectivity, Microsoft Corp.'s Open Database Connectivity technology, proprietary code or by creating flat files, says Mike Schiff, an analyst at Current Analysis Inc., a Sterling, Va.-based consultancy.

After extraction, the data is transformed, or modified, depending on the specific business logic involved so that it can be sent to the target repository.

There are a variety of ways to perform the transformation, and the work involved varies. The data may require reformatting only, but most ETL operations also involve cleansing the data to remove duplicates and enforce consistency. Part of what the software does is examine individual data fields and apply rules to consistently convert the contents to the form required by the target repository or application, says Schiff.

For example, the category "male" might be represented in three different systems as M, male and 0/1. The ETL software would recognize that these entries mean the same thing and convert them to the target format.

In addition, the ETL process could involve standardizing name and address fields, verifying telephone numbers or expanding records with additional fields containing demographic information or data from other systems.

Harriet Fryman, group director of product marketing at data warehousing vendor Informatica Corp. in Redwood City, Calif., offers an example. Say, for instance, that a customer runs Oracle financials, PeopleSoft human resources software and SAP manufacturing applications and needs to access the data in each of these systems to complete an order-to-cash process. This will require the company's ETL software to extract data from the originating systems, which isn't as easy as it sounds in some instances—for example, pulling data from the SAP manufacturing application would require the generation of SAP proprietary ABAP code to extract the shipping and open purchase-order information.

The transformation occurs when the data from each source is mapped, cleansed and reconciled so it all can be tied together, with receivables tied to invoices and so on.