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New Outsourcing Twist: Sending Employees, Too

By Kevin J. Delaney
November 10, 2003 12:00 PM ET

CareerJournal - A London-based travel agency has taken outsourcing to a new level, shipping both call center jobs and the workers who perform them to India.
Read the full article on CareerJournal.com.

This article is reprinted by permission from WSJ.com/Careers, Copyright 2012 Dow Jones & Co. Inc. All rights reserved.
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