New call center and network management products are being launched

By Matt Hamblen

October 21, 2003 12:00 PM ET

Computerworld - LANDesk Software in Salt Lake City today is announcing its LANDesk Management Suite 8, an upgrade that includes expanded inventory management and reporting tools. The suite includes Patch Manager 8, Server Manager 8, System Manager 8 and Handheld Manager 8. The single database in the suite is now scalable to 200,000 nodes.
Pricing is on a sliding scale, starting at $89 per node for orders of 10 nodes and at $80 per node for orders of 1,000.
Avaya Inc. in Basking Ridge, N.J., last week announced its Customer Interaction Suite, a group of contact-center products with features designed to help contact-center personnel manage state and national "do not call" registries, among other things. The software products are also integrated with industry-standard servers, increasing their support for VoiceXML and IP telephony applications, the company said.
Pricing and shipping information weren't disclosed.
And Network Physics Inc. in Mountain View, Calif., has announced an appliance to link network and systems performance to business services. The NP-2000 includes a new Business-Network Integration Engine designed to monitor all traffic flowing over a network and identify performance, use and routing concerns. The product is shipping now, but pricing information wasn't released.

Recommend Digg Twitter ShareThis

Email Print Send Feedback Reprints

Additional Resources

Xerox

Win a color printer!

By using solid ink technology only from Xerox, you could save up to 65% by printing color for the cost of black and white. Enter for a chance to WIN a PhaserTM 8860 network color printer!

Microsoft

Upgrade to Internet Explorer 8 today.

Save time and mitigate security risk. Deploy it now.

Sybase

NEXT-GENERATION MOBILITY PLATFORMS

In this white paper, IDC analyzes the role of next-generation mobile enterprise platforms as organizations seek a more strategic deployment of mobile solutions.

Learn the important issues you must consider before starting your next mobility initiative. Get your mobility white paper from IDC now, compliments of Sybase.

White Papers & Webcasts

iPhone for the Enterprise
One of the biggest concerns of using the iPhone for the enterprise is the security and manageability issues. Read this white paper to...

Security Configuration Management
In this web video, follow along with Jim Hansen, Senior Product Manager with Big Fix, as he explains why Security Configuration Management is...

2009 Gartner Magic Quadrant Report
Truly understand your options for WAN Optimization Controllers...

Strategic ECM Webinar
Learn what new strategic business benefits can be realized through ECM!...

The Vector Approach to Data Center Power Planning
This white paper describes an approach that considers the major milestones and thresholds in data center power requirements-and how planners should adjust their...

Managing And Protecting Your Ever Increasing Mobile Assets
Learn best practices for desktop and application virtualization, computer security, and computer life-cycle management....

Yankee Group Mobile WAN Optimization Report
Mobile work continues to evolve. Learn how to keep up with the demands of your organization's mobile workforce....

5 Architecture Issues that Impact BES performance
This Live webinar will identify critical log file errors, performance counters, and configurations to pay close attention to when optimizing BES server performance....

WAN Op for Dummies
In many enterprises, solving applications delivery over wide-area networks (WANs) has taken center stage. Organizations are becoming more geographically distributed, while centralized data...

Usability Is Everything
Learn what sets Workday's HR and Payroll solutions apart from the competition....

All White Papers | All Webcasts