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Brocade Communications Systems Inc.
CATEGORY: Networking equipment
LOCATION: San Jose
TECHNOLOGY: Brocade Fabric Manager
HOW IT WORKS: Simplifies management of storage-area networks by helping storage managers configure and monitor Brocade switches and Brocade SANs from a single console. These tasks include security management in SANs and management and aggregation of host bus adapters and downloads of firmware.
PARTNERS: Hewlett-Packard Co., IBM, EMC Corp., Hitachi Data Systems Corp.
CATEGORY: CRM
LOCATION: Chicago
TECHNOLOGY: Multichannel notification
HOW IT WORKS: It integrates with client systems to mine data, manage user preferences and deliver multichannel notifications.
CUSTOMER SAMPLING: United Air Lines Inc., The Weather Channel Interactive Inc.
CATEGORY: Data management
LOCATION: New York
TECHNOLOGY: ClearTags
HOW IT WORKS: ClearForest's technology assimilates text data of any size and structure, extracts key terms, assigns the terms to meaningful categories (a taxonomy) and establishes their interrelationships. By combining semantic, statistical and structural analysis, ClearTags automatically classifies documents and discovers pertinent entities, facts, events and relationships buried deep within the text.
CUSTOMER SAMPLING: Credit Suisse Group, General Motors Co., Dow Chemical Co., Eastman Kodak Co.
CATEGORY: Web site management
LOCATION: Scotts Valley, Calif.
TECHNOLOGY: ClickTracks Analyzer
HOW IT WORKS: It displays visitor behavior on a user's Web page, letting marketers see which keywords drive the most purchases.
CUSTOMER SAMPLING: Green Mountain Energy Co., Brother Industries Ltd.
CATEGORY: Application development
LOCATION: Denver
TECHNOLOGY: CreekPath Storage Operations Management Suite
HOW IT WORKS: A workflow engine, it integrates with a policy engine to help obtain maximum value from a storage network.
CUSTOMER SAMPLING: UAL Loyalty Services
CATEGORY: Internet applications
LOCATION: Cambridge, Mass.
TECHNOLOGY: Endeca ProFind
HOW IT WORKS: The tool combines traditional query search with a guided navigation technology to eliminate dead ends.
CUSTOMER SAMPLING: Barnesandnoble.com Inc., Tower Records, Crate and Barrel
CATEGORY: CRM
LOCATION: Bedford, Mass.
TECHNOLOGY: EnvoyExpress
HOW IT WORKS: EnvoyWorldWide's flagship service lets users communicate time-sensitive personalized information to many individuals instantly and simultaneously. It consists of a scalable interaction management platform, real-time tracking capabilities and a two-way, actionable response mechanism.
CUSTOMER SAMPLING: Symantec Corp., Southern California Edison Co.
CATEGORY: Mobile/wireless
LOCATION: Boise, Idaho
TECHNOLOGY: OneBridge Mobile Platform (formerly XtndConnect Server)
HOW IT WORKS: OneBridge enables a variety of devices to access up-to-the-minute corporate data and applications, whether through a dial-up synchronization cradle, a wireless connection or a browser. "Push" technology enables wireless users to receive e-mail in real time. OneBridge also provides IT with tools to secure and manage the mobile environment, as well as a development platform for mobile applications.
CUSTOMER SAMPLING: CBS Broadcasting Inc., DaimlerChrysler AG, Major League Baseball, Chase Manhattan Bank
CATEGORY: Security
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