Methodology of the Computerworld Innovative Technology Awards 2003

By Ellen Fanning

September 22, 2003 12:00 PM ET

Computerworld -

How We Chose the Winners

During May and June, Computerworld invited IT customers—those companies that use technology but don't produce or sell it—to nominate vendors they believe offer leading-edge technology products or services that provide measurable payback. We received approximately 350 nominations. Customer nominations were verified by Computerworld via e-mail.
Computerworld then surveyed those vendors about the nominated technologies. A customer reference was contacted for each vendor being considered. Those surveys were vetted by a panel of Computerworld editors and then divided among a 10-person panel of IT executives for evaluation.

Special thanks go to our panelists: Cathy Brune, senior vice president, chief technology officer, Allstate Insurance Co.; William F. Finefield, CIO, Navy Exchange Service Command; Tsvi Gal, CIO, AOL Time Warner Inc., Warner Music Group; Bernard Gay, vice president of enterprise technology and operations, Royal Caribbean Cruises Ltd.; David R. Guzman, senior vice president and CIO, Owens & Minor Inc.; W. Douglas Lewis, executive vice president and CIO, Six Continents Hotels; Joseph Y. Lacik Jr., vice president of information services, Aviall Services Inc.; Bob Palmer, associate vice president of e-commerce technology, Lenox Inc.; Joseph A. Puglisi, group CIO, Emcor Group Inc.; and Rob Reeg, senior vice president of system development, MasterCard International Inc.

Evaluations were based on these criteria:

The company's technology is innovative and original.
It offers demonstrable value to corporate IT operations in Fortune 1,000 companies.

It creates a new advantage or opportunity for customers.

Customers have successfully implemented the technology and are getting measurable payback or competitive advantage from it.

The technology will change the way companies do business or solve technology problems into the future.

The 30 winners aren't ranked; they are presented here in random order.

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