Crash course in emergency PC recovery
PC World -
Sooner or later, a faltering hard disk, CPU, or other component will bring your PC to its knees. If a dead machine means you can't do your job, the failure may bring you to your knees as well, begging your boss or an angry client for mercy.
Waiting for the IT department or the local repair shop to fix your system, or arranging to use a loaner machine, can cost you hours of valuable work time. What you really need when disaster strikes is a way to get up and running fast.
First, find out what caused the problem: Wisps of acrid smoke wafting from your monitor's case, for example, send a very clear message. Unfortunately, the source of problems is rarely so obvious. Maybe a chip has failed, a Windows driver has been corrupted, or a cable has come loose. You can easily lose countless hours just trying to figure out what's wrong. Always remember the first rule of do-it-yourself PC repair: Know when to quit.
Or at least know when to ask, or pay, for expert help. Place a dollar value on an hour of your time and keep tabs on how much "money" you've invested as you go. It probably won't be too long before paying $35 to your PC maker's tech support line will seem like money well spent.
Save time by being prepared. When an airplane starts to sputter, the pilot pulls out a checklist and performs tasks that are known to work. Here's a troubleshooting checklist for your PC.
Check the obvious first: Make sure that all your power switches are turned on, and that your cables and cords are securely connected. Don't forget to check the fuse or reset switch on your surge protector.
Look in Device Manager: Windows' Device Manager will tell you if a component isn't working properly. To open Device Manager in Windows 98, Me, and 2000, right-click My Computer and select Properties (or press Windows- Break if you have a Windows keyboard) to open System Properties, and choose the Device Manager tab. In Windows XP, open System Properties as described above, select the Hardware tab, and click the Device Manager button.
A red X or a yellow circle with an exclamation point appearing next to the name of a device indicates a problem. Double-click the listing to display the device's Properties screen, and then look in the "Device status" box for more information.
Test your suspicions: If you think a sound card, network adapter, CD-RW drive, or other device
Reprinted with permission from
Story copyright 2009 PC World Communications. All rights reserved.
Disaster Recovery
Additional Resources



White Papers & Webcasts
Why Email Must Operate 24/7 and How to Make This Happen
Learn how to avoid an email outage by implementing a hosted email continuity solution.
Insight from an Auditor: Ensuring a Successful PCI Audit
Ensure a successful PCI audit. Watch this webcast now.
Preventing Data Loss When Migrating to Microsoft 2007
Download this new white paper today!
Beyond Basic Back-Up: Disaster Recovery
It's not always a flood or fire- 50% of "disasters" are caused by users. Learn more now!
Serving Up Faster Registration
Download this Case Study now!
Disaster Recovery 2008: Reduced Costs and Improved Performance
How long can your Enterprise afford to be without your data? With an accelerated disaster recovery program, you never have to answer this...
Technical Guide: Using a Comprehensive Virtualization Solution to Maintain Business Continuity
Learn how virtualization reduces operational risk.
HP StorageWorks EVA4400 & Microsoft
Download this video, free, compliments of HP.
Virtual Workforce: The Key to Expanding The Business While Cutting Costs
How to cut costs while growing your business. Learn more now!
Data Protection and Disaster Recovery with iSCSI and VMware
Get this on demand webcast now

