PeopleSoft integrates AOL instant messaging into its products

The goal is bolster corporate collaboration among employees

By Todd R. Weiss

July 15, 2003 12:00 PM ET

Recommended

Computerworld - America Online Inc.'s enterprise instant messaging capabilities are now available directly through Peoplesoft Inc.'s applications, in a move designed to better tie users together in real-time collaborative projects.
The deal, announced today, directly integrates AOL's Enterprise AIM Services into PeopleSoft applications. The newly integrated IM software will be made available to existing customers through normal upgrades; it's also available in PeopleTools 8.43, which is shipping now.
"It's pulling people into the business process," said Chris Heller, director of PeopleTools product strategy at Pleasanton, Calif.-based PeopleSoft. Users will be able to run AOL's free consumer instant messaging client or the enhanced AOL Enterprise version and have full compatibility with PeopleSoft applications, he said.
The new integration of the products takes place on the server, where PeopleSoft applications link with AOL's software, so users can know who is online as they work, a feature aimed at bolstering collaboration among people working on the same project. "It supports the vision of the real-time enterprise," Heller said.
Last spring, PeopleSoft reached a similar deal with Yahoo Inc., linking PeopleSoft products linked with Yahoo Messenger Enterprise Edition, he said. Today's announcement extends that IM coverage to include the AOL software.
"By offering integration with AIM, PeopleSoft is the only enterprise applications vendor to deliver collaboration across major public and enterprise instant messaging networks," Rick Bergquist, PeopleSoft's chief technology officer, said in a statement.
Bruce Stewart, a senior vice president at Dulles, Va.-based AOL, said in a statement that PeopleSoft "understands that having immediate access to customers and business partners worldwide via AIM is a competitive advantage in today's business environment."
AIM is integrated into PeopleSoft's Pure Internet Architecture supporting all of the company's applications, including AppConnect, Customer Relationship Management, Enterprise Performance Management, Supplier Relationship Management and Supply Chain Management.

Recommend Digg Twitter ShareThis

Email Print Send Feedback Reprints

Jump to comments

Networking

Additional Resources

WHITE PAPER

Do You Know the 7 Steps to Successful Data Migration?

Approximately 60 percent of data migration projects overrun time or budget, while some fail completely. Download this white paper, "Enhancing Your Chance for Successful Data Migration," to learn the critical steps you need to take to execute a data migration project with minimum cost and risk to your business.

WHITE PAPER

Total Cost of Ownership of Server Computing Vs. PCs

Read the Gartner research note to learn why the TCO of a server-based computing deployment used to deliver all applications to users is around 50% lower than that of an unmanaged desktop deployment.

WHITE PAPER

IDC White Paper: Linux in a Global Recession

Economic downturns have a tendency to accelerate emerging technologies, boost the adoption of effective solutions, and punish solutions that are not cost competitive or that are out of synch with industry trends. This IDC White Paper presents the results of an IDC survey of 330 companies in Western Europe, Asia/Pacific and the Americas that measures the receptiveness to Linux and takes into consideration changing views driven by the disruptive economic environment that businesses face today.