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Keep IT managers on top of security

November 8, 2002 12:00 PM ET

Computerworld - In this series of articles, I'll examine the knowledge that typical IT managers and directors need to have about information security. Subsequent articles will explore this subject in more detail by describing some of the ways IT managers can obtain this knowledge and use it to better protect their information assets.

Let's dive right into a scenario:


Each of two recently merged companies has a data center in a different city. As the process of merging information from the two companies begins, an executive asks the IT manager to make customer data on the servers in the other data center immediately available to analysts in the local data center. He wants it today.


The IT manager, a former hands-on systems administrator, thinks on his feet and says to the executive, "Yes, we'll have that working before the end of the day."


The two data centers have Internet connections and firewalls, and the IT manager asks his administrators to set up an NFS (network file system, a network-based file sharing tool) over the Internet connections and through the firewalls so that the other server's databases will appear to be present on the local server. In a few hours, the distant server's databases are virtually present on the local server and available for business analysts to begin mining.











Peter H. Gergory



It doesn't take a rocket scientist to understand the implications of this scenario, which is based on a real incident. All of the data that was transferred between sites was sent in the clear and over the Internet. And remember, this was customer data, probably including account numbers and other sensitive information. It wouldn't take long for a hacker to launch an attack on the NFS connection to obtain or corrupt information, or use NFS as a "grappling hook" to gain access to these and other servers in the organization.

Quick solution over security


Every IT manager has at one time or another sacrificed security to achieve a quick win. While such a decision may be justified, much of the time, security simply isn't considered. Industry has bred a generation of IT managers who are evaluated on how quickly they can put together last-minute solutions. The problem with this approach is that the quick solutions are rarely secure, though they frequently make their way into production and stay there without further changes.




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