Washington state ferries eye Wi-Fi
Computerworld -
In the latte-fueled and Internet-obsessed Seattle region, 15,000 daily commuters who cruise to work on 25 Washington state ferries face dual withdrawal on a trip that can last as long as an hour: No Internet access, and, if they don't have cash, no caffeine either.
That's because until recently neither the funding nor technology existed to provide Internet access aboard the ferries, meaning passengers can't surf the Web or charge a latte and Danish because the boats' registers lack a link to process credit card transactions.
But Jim Long, IT director for the state ferry system, said Internet access for crew members, food service operations and passengers could be available as soon as next summer -- if the U.S. House backs a $1 million wireless project that won Senate backing earlier this year.
The measure, with the support of Sen. Patty Murray (D-Wash.), could come up in the House when it returns to session after next month's elections.
"Washington state has the largest passenger ferry system in the nation," Murray said today. "Each week, commuters spend hours on ferries. I'm working to make wireless access available on ferries so that commuters can take advantage of the Internet and other communication services while they travel to and from work."
If the project gets the go-ahead, Washington State Ferries would become the first ferry system in the world to provide passengers and crew with continuous, high-speed Internet connectivity.
The Alaska Marine Highway System has installed wireless LANs on its ships for the use of the crew (see story), but it works on a store-and-forward basis with connections established only when the boat comes within range of access points installed at shore terminals.
Long envisions what he called a floating-area network (FAN) that would blanket each ferry with coverage from industry-standard 802.11b, or Wi-Fi, wireless LANs. These would provide the kind of high-speed connections needed to run credit card point-of-sale systems in ferry restaurants as well as help automate many onboard paper processes, such as crew scheduling and time cards.
He believes the public-access part of the FAN will answer a real demand from high-tech commuters who work at companies such as The Boeing Co., RealNetworks Inc. and Microsoft Corp. and are frustrated by the lack of Internet connectivity. Trips on the ferries can take as much as two hours a day round-trip on the 12-mile Bremerton-Seattle run and slightly less on the eight-mile Bainbridge Island-Seattle route.
The WLANs would also allow the crew to quickly access Web-based safety information to help manage
Mobile/Wireless
Additional Resources



White Papers & Webcasts
Forrester Consulting - Optimizing Users and Applications in a Mobile World
Learn how to successfully deploy a WAN optimization solution that is specifically tuned for a mobile environment!
Managing Laptops Outside the Office
Learn how you can reduce costs by tracking mobile computers no matter where they are located.
WAN Application Delivery for Executives
Learn how to simplify server and application administration without creating performance problems for distributed users.
4G Ahead Video Program
Uncover the features and benefits of the two leading 4G technologies for enterprises considering future deployment.
Applying Remote Support Technology for Maximum Impact
Download Now!
Complimentary Webcast: Taking a Strategic Approach to Enterprise Mobility
Download This Webcast Today!
Measuring the Business Impact of Support
This ServiceXRG White Paper explores the importance of quantifying the impact of support on your business.
Lower the Cost and Complexity of a Mobile Workforce through Automation
Download This Resource Now!
Drive Down Enterprise Mobility Costs
Learn to empower your mobile workforce while simplifying mobility management and controlling costs.
Managing Mobility: Improve Data Security, Compliance and Manageability
Download This Resource Now!
