Delta Air Logistics launches online cargo booking

By Linda Rosencrance

October 16, 2002 12:00 PM ET

Recommended

(0)

Digg

Twitter

Share/Email

Computerworld - Delta Air Logistics, the cargo division of Delta Air Lines Inc., this week launched Web site that allows customers to book domestic freight online.
Deltacargo.com will offer customers an additional way to interact with Delta Air Logistics, said Tony Charaf, senior vice president for the Atlanta-based company, in a statement.
Customers who book cargo via Deltacargo.com will be able view the available flights based on the weight and volume of their shipments, the company said. They will also be able to track shipments from drop-off to pickup on a single air waybill. Customers can track their shipments over a 30-day period by origin, destination, date range or any combination of the three.
The service is available around the clock, according to the company.
"With this new tool handling more of our routine transactions, our customer service call center is better positioned to handle those customer calls that are more complex in nature," said Gary Swanson, managing director of sales and marketing at Delta Air Logistics.
To use the new Web-based booking tool, customers will have to register with Delta Air Logistics and must also be verified known shippers according to the guidelines of the U.S. Transportation Security Administration.

Recommend Digg Twitter ShareThis

Email Print Send Feedback Reprints

Jump to comments

E-business

Additional Resources

Xerox

Win a color printer!

By using solid ink technology only from Xerox, you could save up to 65% by printing color for the cost of black and white. Enter for a chance to WIN a PhaserTM 8860 network color printer!

Microsoft

Upgrade to Internet Explorer 8 today.

Save time and mitigate security risk. Deploy it now.

Sybase

NEXT-GENERATION MOBILITY PLATFORMS

In this white paper, IDC analyzes the role of next-generation mobile enterprise platforms as organizations seek a more strategic deployment of mobile solutions.

Learn the important issues you must consider before starting your next mobility initiative. Get your mobility white paper from IDC now, compliments of Sybase.

White Papers & Webcasts

Informatica 9 Launch: Transform your Business. Transform your world.

LIVE Nov 10, 2009 12:00 PM ET

Architecting Business Intelligence Applications for Change: The Open Solution

LIVE Nov 12, 2009 02:00 PM ET

The Continuous Innovation Advantage of Software-As-A-Service
The next generation ERP systems have arrived. Download Now!

Top to Bottom Performance Management Excellence at the City of Chicago
View now.

Smooth Transition: Preparing for IFRS
Download this White Paper Now!

Effectively Implementing Datacenter Automation
Effectively select and deploy the best datacenter automation solution today!

Warehouse Management Solutions: Embedded or Best of Breed?
Download Now!

Aligning IT to Business: The Rising Importance of Application Delivery Networks
Application Delivery Networking (ADN) will play a vital role in helping enterprises incorporate strategic technologies to achieve business initiatives.

Key Strategies for IT Success in Today's Distribution Environment
Download this White Paper!

Strategies for Driving Down IT Support Costs with Lite ITIL Practices
View this now!

Achieving Efficient Governance Risk and Compliance through Process and Automation
This white paper presents a low risk, high impact approach to gaining control of regulatory compliance.

Mitigate Risk, Lower Costs and Improve Network Efficiency
Create a stable IP network that not only meets today's challenges, but is flexible enough to also meet future demands.

All White Papers | All Webcasts